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About Ian

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  1. Hi All, Has anybody been able to identify a method to insert silence during a call recording - this is particularly useful for when a call is recorded in an environment where sensitive information such as credit card details are spoken by a customer. During this period, the voice recording needs to be suppressed. I would anticipate that this can be initiated by pressing a key to stop/start recording although ultimately this should be initiated by the application that is utilised to enter the sensitive information from the customer. Any thoughts? Thanks Ian
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