Bill H

Thank you, that did the trick.....

Snomone Free 2011-4.2.0.3950 (Win32) I created a Calling Card Account (88) and a Calling Card Trunk with Rates. From the Snomone book... To use the calling card account: 1. Call into the auto attendant from an outside phone. 2. Enter the calling card account number. 3. Enter the extension number. 4. Enter the PIN of the extension. 5. Enter the destination number. When calling the Auto Attendant from an outside phone it requests the Extension Number and I enter 88 (the Calling Card Account Number). The Auto Attendant responds with "This extension number does not exist" Did I miss something in the setup????

Does anyone know which SIP Service Provers allow you to use the ANI or Preferred Identity to change your outgoing Caller ID? This is the feature of SnomOne that allows the correct Caller ID to be sent/received when a call is forwarded through the PBX. Thanks

Thank you all for your responses. I will try each one out and see if the trouble goes away or can be traced. The trouble also occurs when we are closed. (evenings) When we arrive in the AM the system is down.

Matt, Thanks for the reply. I forgot to mention that the first thing I did was to use Wireshark to see if there was a scanner flooding the PBX. It was clean.

Our PBXnSIP has been in operation for 2 to 3 years now and very well for the past few months. We are using Windows Version 3.4.0.3198. However, we have begun to experience a recurring and unusual trouble lately. Phones can not re-register and then drop into "No Service". (as expected with no registration) I can not connect to the PBXnSIP web browser. It seems that calls in progress are not disconnected. The computer running PBXnSIP is not affected at all. If I stop the PBXnSIP service and re-start it everything is OK for a week or some random time and then it goes out again. I can not stop it from running through the "Services" admin program. It tries, but it takes a long time and gives up. I have to use the Windows Task Manager "Processes" tab and then the "End Process" button to stop it. Since the PBXnSIP service is still running during the outage I think that PBXnSIP may be loosing its ability to communicate with outside devices. I know this is not a large amount of information, but have you either heard of or experienced this condition? Thanks...

Well that Post was almost 4 years ago. I did write my own program and I am able search and email the recordings that I found to meet the search criteria.

Matt, I have found that all the Objects in the PBXNSIP Database are exposed, if that is what you are speaking of. I have written some special Admin programs that directly access the Database to make changes via SOAP. One was to allow a manager to see which extensions were logged in or out and then change their status if he wanted to. It did take me a while to understand/figure out how the Database works (a series of XML Files) then it was easy.

I am curious. Where is the Call Activity data located?

OK I will try this out. Thank you...

If the person using a Calling Card Account exceeds their balance DURING a call, will they be cut off? Or will they simply not be able to make any additional calls. Thanks...

Thanks. I will try it out.

Partial from the Manual: Access List Using 0.0.0.0 in the IP field specifies that everything will be accepted. In addition, if you are getting a lot of requests from a particular source, the system will automatically add them to the access control list and block them. If I do this, what Netmask address do I use?

In your attachment there isn't anything in the set for a final destination. I believe you said that the caller was supposed to end up in mailbox 20 if the call was not answered ??? What happens if you simply dial 20 ??? What happens if you dial 820 ???

Bump How can I eliminate information being sent to the CDR/Localhost folder???

Update.............. It appears that this customer has a lot of telephone traffic for a CS-410. The CDR Folder had over 20,000 call records in it. I believe this was consuming most of or even all the memory in the CS-410. It took some time with SSH to delete them all. Call Logging was turned off, so how can I eliminate information being sent to the CDR/Localhost folder??? Just delete it????

What features/functions other then Click To Dial" are availalble with PBXNSIPs TAPI????

I looked in the old PBXNSIP WIKI and they say that they have only implemented basic CSTA which is limited to "Make a call" and "Release a call". Maybe in the future more methods will be available. The nice thing about CSTA is that the "Language" will be "Universal" to all VOIP phones that choose to allow it. You can make a call a lot easier using the "Click to Dial " URL method from any web browser without writing any programs. If you use Aastra phones then you can really get a lot of control for your dollar. Take a look at Aastras XML abilities. Aastra XML As far as VB.net goes I would look at the XMLHTTPRequest object. I have used this object with VB Script in Active Server Pages to communicate with PBXNSIPS' database and Aastra phones. Let us all know how it works out for you. Bill H

Our customer was reporting that the Auto Attendant was playing the announcement very slowwwwly. I had him do a power reset to clear out any glitch type of troubles. Then the CS-410 would not work. The Run LED was flashing, none of the phones were working, I could not connect to its web browser but I could connect through SSH. After awhile, thankfully, it started to work again by itself. Has anyone else seen this?

I have 2 Cisco 7940 phones and they will pick up the configuration via TFTP and work OK with PBXNSIP. However, I can not access the web browser of the phone. I can see the LAN IP Address of the phone in its display but I can not connect to it. I can connect OK to other phones like Aastra and Polycom OK on the same LAN. Any ideas???

OK... The sooner the better for my customer. The only way he knows that the CS-410 stopped working is when he notices there are no calls coming in. This causes loss of business then revenue then faith and finally customer.

Protecting the CS-410 from unauthorized access is the goal here. But why does the CS-410 lock out its own Internal FXO Gateway? What internal condition does it sense that is causing this condition?

You wrote: "An extension setup as an Agent in the first field needs to be again in the "jump in and out" field so that he can log in and out???? Why the duplication?" I see it this way: The Agents field is what PBXNSIP uses to determine which Agents are available at any given time. If you watch this field it will change as Agents log in and out. It is an availability pool. The "Extensions that may jump in or out (* for all):" field simply adds a new dimension of control and it Never Changes. You may want an Agent to be a member of a particular ACD Group, but you may not want them to be able to Log Out....Ever... So you would not enter this Agents extension number in this field. As you pointed out * (STAR) will allow anyone to log in or out and this may be useful in a different situation. It sounds like your install only needs some basic ACD Agent logging control whereas a more sophisticated install would need these options. PBXNSIP is a dynamic software product that has many dimensions within its features. Try looking at it from a programmers point of view and it will all make a lot more sense. Bill H

Running 4.0.0.3204 (Linux) This has happened twice. The customer reports "No calls in or out" After testing the lines I came across the IP Access Control setting and the PSTN Gateways' IP address was there and it had been blocked. After I cleared it the pbx started working OK. Has anyone else seen this??? Is this a bug and if so, is there a fix???? Thanks

Bump The new version of the Admin Manual is out, but I didn't see any implementation methods. If I just select "Try to pull out callers when their last agent becomes available:" will that do it or is there more settings to be added/changed???