pbx support

Interesting.. where did you download the 3.2.0.3144 from?

Can you please verify whether your fields match what is explained in http://wiki.pbxnsip.com/index.php/Simple_CDR_Format?

Did you check what is set as the outbound proxy on the Polycom phone? (Maybe it is set to 'localhost')

Have you checked out http://wiki.pbxnsip.com/index.php/Outbound_Calls_on_Trunk page? This talks about different cases of the caller ID.

Hmm, did you check the extension settings to see whether the voice mail is disabled? (Just to see whether there's any issue with/during upgrade)

This setting is available at the admin level. Please find the attachment

It is available from 3.2.0.3143 version onwards on all platforms. Do you see the e-mail tab on the top of the page? If yes, once you click that you have 3 sub-menus under that. Just take a look at them

Use cell_dis. Other parameters are driven by this.

.. with the wireshark trace

How did you upgrade? I assume you copied http://www.pbxnsip.com/download/pbxctrl-3.2.0.3143.exe to the pbx install directory. (There are 2 windows versions. 1 of them is complete install and other one is just the update). Help link is here http://wiki.pbxnsip.com/index.php/Installi...#Manual_Upgrade

Try "cell_dis" instead. For time being, one way to find out is to use the web interface to change the values and verify the database to see what field has been changed.

Could be that the firewall on the home routers blocking the traffic. Is there a log file ? also if you have the wireshark trace, please PM to support@pbxnsip.com

pbxnsip uses regular expressions in several places. One common place is dial plan. Information on regular expressions can be found at http://en.wikipedia.org/wiki/Regular_expression.

This is on the PBX. You can change this value by typing http://<pbx ip address>/reg_status.htm?save=save&ntp_host=<your time server> on the browser. More on the global settings in in http://wiki.pbxnsip.com/index.php/Global_Configuration_File You probably have to reboot the phone after the change.

When say gateway, are you talking about the PBX? otherwise, what is the network setup looks like?

There is a setting called "ntp_host" in the Global Configuration File, which is by default set to "pool.ntp.org". May be you can change this to your time server.

Wiki link is fixed now. Thanks for pointing it out. Also, actual SOAP messages that you can send to the PBX are listed in each section on our wiki page

Just verify the "Permission" page for the extension. Old settings were 'true' or 'false'. But in the new version, is is changed to specific accounts or * for everything.

Basically, you can use the SOAP DeleteExtension and then CreateExtension to achieve this result. http://wiki.pbxnsip.com/index.php/Access_to_the_Database

Currently, it is just MySQL. MS-SQL is in the roadmap.

I assume that when said logging settings, you mean Admin->Settings->Logging page. Bottom of that page is the Email settings section. Just to verify, you can set "Use same settings for all domain" to "yes" and see the problem goes away.

Under Edit extensions (for 101), there is a "Permission" Tab. You have to set "Listen in to calls of the following extensions" field to 175.

I am assuming that the carrier is sending back "488 Not Acceptable here" and not the PBX. If that is the case, they would be in a better situation to tell what is not acceptable - codec, packet length or otherwise. In any case, do you have the PBX log? Generally, the SIP message will contain a ISDN release cause code. That might help us figure out what is wrong.

Just remembered, We had some reports of this when using Polycom 2.2.2.x version. What phones are you using?

Since you have apache webserver running on the default port (which is 80), you can run the PBX on any other port (let's say 90). You can do so by changing the 'ip_http_port' under 'pbx.xml'. You can find this file under the pbx working directory (default is /usr/Applications/pbx). After you change this you will have to restart the PBX. See http://wiki.pbxnsip.com/index.php/Installing_on_MAC_OS for details