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penta s.r.l.

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Everything posted by penta s.r.l.

  1. Could you point me to the product page of "green" edition? I can't find it and I'd need a price. Thank you.
  2. From wiki.snomone.com "REFER Transfer is prohibited on 3rd Party Devices". In other words only *77 works with non snom phones.
  3. We have no activation code, we have a license key sent by the old italian pbxnsip reseller on november 2010.
  4. Hi, our snom ONE yellow, after having updated to the last version, is saying: "3rd party registration licenses exceeded (5 > 4)" and the registration is refused. May be a problem of our license, since this has been converted from pbxnsip to snomONE?
  5. Hi, we have a snom ONE yellow license installed and we are using a mix of snom/non snom phones. With great pleasure I've read that "snom ONE yellow supports 10 third-party devices", so I've installed it, since we have 5 thid-party devices. The problem is that phones still cannot transfer calls and the log still reads "REFER from device type "Linksys/SPA941-5.1.8" is not supported in this product" We are running version 2011-4.2.0.3981 (Linux) Could you help me? Thank you.
  6. The strange thing is that it allows the registration of these devices, but not the transfer operation. If you park and pickup between 2 of these "not supported" devices, it works. Avoiding the registration process should make more sense, IMHO. From this my perplexity.
  7. Hi, I'm trying Snom ONE and if I try to transfer a call, the pbx terminates the call. From the log I can read this line: REFER from device type "Linksys/SPA941-5.1.8" is not supported in this product Is this the 3rd party limit applied from Snom ONE? Thank you in advance.
  8. I think that snom phones integration with the pbx should constitute a "big" reason to sell snom phones. For this reason, Snom choice to provide a free pbx that supports (almost) only snom phones is understanble. What I don't understand is the not surmontable limit of non snom phones. Why don't they simply sell a license in order to use a non snom agent? Do you want to use 5 snom phones and 9 non snom phones? Pay for 9 non snom agent. Just my 2 cents
  9. Hi, I've downloaded and tried to install the Snom ONE free edition. But how should I get the license to use it? :-?
  10. This means that I won't be able to use "snome ONE".
  11. Ok. I know, I'm missing something.. but what do you mean when you say "third-party restriction"? Sorry for the dumb question.
  12. Hi, what are the differences from the last pbxnsip version and the snom one version?
  13. I've tried to play with the address book and I've found that the incoming Caller ID is not associated to the correspondant Address Book name if the call is transferred to a Hunt Group. Do you confirm this is by design? p.s. I believe that all the Address Book issues should be better explained than it is, Thank you.
  14. Is it possible to let the pbx automatically transfer all incoming calls to a cell phone on request? Scenario: The incoming trunk send calls to extension 60. 60 is an Auto Attendant that after the welcome message, redirects to account 70 (an Hunt Group). Is it possible to tell the system (via a Service Flag for example) that all calls must be redirected to an external number (or registered cell phone) instead of the 70 account? This should happen after the welcome message has been played. Thank you. -- Nicola M.
  15. Sorry if I'm misunderstanding.. but, are you saying that there's no way to put a call on hold? -- Nicola
  16. Hi Hamlet, thanks for sharing your positive experience. Did you also try the KIRK 2010 Handset?? 5020 is quite expensive. O:-) -- Nicola
  17. Sure, using pbxnsip transfer not the transfer offered by the base. Consider that we have 4 bases and 4 handsets. I haven't tried to use more than one call, so I cannot give you any hint on this.. sorry. I don't know if this could be a good solution for you, anyway I solved my problems with C470IP. I'm evaluating the snom m3, and I opened a topic asking info about it. Bye -- Nicola
  18. As you can see from the screenshots posted in the first message, there are two options related to REFER. Not one combination of these options is working. -- Nicola
  19. Hi, I'm evaluating the purchase of 2 snom m3 for a customer. He'd need to use the intercom feature of pbxnsip.. is it working on these phones? Thank you. -- Nicola
  20. Hi Rudi, the system I had problem with, included pbxnsip plus 2 C470IP, each with 2 C47H handsets. The first problem is the compatibility with the pbx. You cannot use the R key to hold ora transfer a call, your only option (AFAIK) is to use the Options->External menu and then send to pbxnsip the correct extension. To transfer the call, again Options->Transfer (!?) This way to work slows down the employes a lot.. apart from that the phone (or its display) itself is really slow, you are always waiting for it. The base is operating like a small pbx.. you can easily transfer calls between handsets registered within the same base, but the interaction with other handsets registered on other bases is difficult (like explained before) The C470IP can (theorically) sustain 2 VOIP calls at the same time, so I configured 2 VOIP profiles on each base and assigned a profile to each handset. So, why in the world is extension 40 busy, if 41 is speaking? :-) Anyway we have solved. I decided to try the old DECT (always Siemens) phones coupled with LinkSys PAP2. They work! They are fast and the employes are happy. Maybe those C470IP can be integrated with pbxnsip and all these problems are due to my lacking of knowledge. Anyway is just my experience, and hopely it will be helpful to others. bye. -- Nicola
  21. I'd need to buy a DECT system for a customer. After the bad experience with C470IP phones, I'd need to be sure about which DECT phones have total compatibilty with pbxnsip. Could you tell me wich products I could take into consideration?? Thank you. -- Nicola
  22. Hi, I don't see a REFER going out. Here it is the piece of pbxnsip's log collected when I press the R key. You can see the INFO DTMF 16 and the DTMF R, but these info are sent to the pbx immediately, the phone does not wait for the user to compose a number. Any hint? Thank you [7] 2009/10/05 10:00:31: SIP Rx udp:10.xxx.xxx.19:5060: INFO sip:41@10.xxx.xxx.1:5060 SIP/2.0 Via: SIP/2.0/UDP 10.xxx.xxx.19:5060;branch=z9hG4bK48ab1f49244014cb3f8d9b34707cf0b;rport From: "Francesca" <sip:41@10.xxx.xxx.1>;tag=2221630226 To: <sip:41@10.xxx.xxx.1>;tag=674e3c5180;user=phone Call-ID: 2757463928@192_168_1_19 CSeq: 4 INFO Contact: <sip:41@10.xxx.xxx.19:5060> Max-Forwards: 70 User-Agent: C470IP021910000000 Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, INFO, REFER, SUBSCRIBE, NOTIFY Content-Type: application/dtmf-relay Content-Length: 22 Signal=16 Duration=86 [8] 2009/10/05 10:00:31: Received INFO DTMF 16 [9] 2009/10/05 10:00:31: Resolve 281: aaaa udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:00:31: Resolve 281: a udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:00:31: Resolve 281: udp 10.xxx.xxx.19 5060 [7] 2009/10/05 10:00:31: SIP Tx udp:10.xxx.xxx.19:5060: SIP/2.0 200 Ok Via: SIP/2.0/UDP 10.xxx.xxx.19:5060;branch=z9hG4bK48ab1f49244014cb3f8d9b34707cf0b;rport=5060 From: "Francesca" <sip:41@10.xxx.xxx.1>;tag=2221630226 To: <sip:41@10.xxx.xxx.1>;tag=674e3c5180;user=phone Call-ID: 2757463928@192_168_1_19 CSeq: 4 INFO Contact: <sip:41@10.xxx.xxx.1:5060> User-Agent: pbxnsip-PBX/3.4.0.3201 Content-Length: 0 [6] 2009/10/05 10:00:31: Received DTMF R [9] 2009/10/05 10:00:31: Resolve 282: aaaa udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:00:31: Resolve 282: a udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:00:31: Resolve 282: udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:00:32: Resolve 283: aaaa udp 10.xxx.xxx.20 5060 [9] 2009/10/05 10:00:32: Resolve 283: a udp 10.xxx.xxx.20 5060 [9] 2009/10/05 10:00:32: Resolve 283: udp 10.xxx.xxx.20 5060 [9] 2009/10/05 10:00:35: Resolve 284: aaaa udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:00:35: Resolve 284: a udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:00:35: Resolve 284: udp 10.xxx.xxx.19 5060 [7] 2009/10/05 10:00:35: SIP Rx udp:10.xxx.xxx.19:5060: BYE sip:41@10.xxx.xxx.1:5060 SIP/2.0 Via: SIP/2.0/UDP 10.xxx.xxx.19:5060;branch=z9hG4bK207e79b1ac5dd431d0cdd532dec7d3b;rport From: "Francesca" <sip:41@10.xxx.xxx.1>;tag=2221630226 To: <sip:41@10.xxx.xxx.1>;tag=674e3c5180;user=phone Call-ID: 2757463928@192_168_1_19 CSeq: 5 BYE Contact: <sip:41@10.xxx.xxx.19:5060> Authorization: Digest username="41", realm="10.xxx.xxx.1", algorithm=MD5, uri="sip:41@10.xxx.xxx.1:5060", nonce="b4a9162aef36ee740423c0c11a30c07f", response="d55237bd7a3f24ae3cd92df9af807f48" Max-Forwards: 70 User-Agent: C470IP021910000000 Content-Length: 0 [9] 2009/10/05 10:00:35: Resolve 285: aaaa udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:00:35: Resolve 285: a udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:00:35: Resolve 285: udp 10.xxx.xxx.19 5060 [7] 2009/10/05 10:00:35: SIP Tx udp:10.xxx.xxx.19:5060: SIP/2.0 200 Ok Via: SIP/2.0/UDP 10.xxx.xxx.19:5060;branch=z9hG4bK207e79b1ac5dd431d0cdd532dec7d3b;rport=5060 From: "Francesca" <sip:41@10.xxx.xxx.1>;tag=2221630226 To: <sip:41@10.xxx.xxx.1>;tag=674e3c5180;user=phone Call-ID: 2757463928@192_168_1_19 CSeq: 5 BYE Contact: <sip:41@10.xxx.xxx.1:5060> User-Agent: pbxnsip-PBX/3.4.0.3201 RTP-RxStat: Dur=16,Pkt=811,Oct=138244,Underun=0 RTP-TxStat: Dur=16,Pkt=805,Oct=138460 Content-Length: 0 [9] 2009/10/05 10:00:45: Resolve 286: aaaa udp 10.xxx.xxx.20 5060 [9] 2009/10/05 10:00:45: Resolve 286: a udp 10.xxx.xxx.20 5060 [9] 2009/10/05 10:00:45: Resolve 286: udp 10.xxx.xxx.20 5060 [9] 2009/10/05 10:00:58: Resolve 287: aaaa udp 10.xxx.xxx.20 5060 [9] 2009/10/05 10:00:58: Resolve 287: a udp 10.xxx.xxx.20 5060 [9] 2009/10/05 10:00:58: Resolve 287: udp 10.xxx.xxx.20 5060 [9] 2009/10/05 10:00:58: Resolve 288: aaaa udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:00:58: Resolve 288: a udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:00:58: Resolve 288: udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:01:02: Resolve 289: aaaa udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:01:02: Resolve 289: a udp 10.xxx.xxx.19 5060 [9] 2009/10/05 10:01:02: Resolve 289: udp 10.xxx.xxx.19 5060
  23. Hi, is anyone using these phones with pbxnsip?? I'm able to transfer a call using "Options->External->Transfer", but it takes too much time. I'd like to use the "R" key, but all my attempts have been futile. I've also tried to do it using the "Hook flash" setup but I don't know what to enter inside the "Application Type" and "Application Signal" fields. Firmware version is 021910000000 / 043.00 Could you help me? Here below you can see a pair of screenshots of the C470IP configuration page. Thank you. -- Nicola
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