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hosted

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Everything posted by hosted

  1. hosted

    TLS trunk

    @koolandrew its was in the attachment. were testing our sip trunk service
  2. is this onsite? multicast enabled? or dhcp option 66 done?
  3. hosted

    5.1.3

    I don't think this is correct, I have a cheap godaddy wildcard cert on all my servers.. and the polycom complains about it and wont register... (fyi)
  4. when you modify the logo, it is soooo slow to load. is there anyway to fix this? I also notice a log entry every time which i assume contributes. Sense we are talking about whitelabel.... USERAGENT!
  5. still need help with this. using the ## option i have been able to transfer calls ok. but I can not get it to start a conference. i get kicked off the call
  6. i think it would be easier from an end user experience to have a ringall option in the drop down instead of a hack. also having an equal distribution would be nice, so everyone gets 1 call before the second calls would ring the agent.
  7. so i have the function enabled, and there isn't any recording played. how does it work? I assume it would say press X to call cell..
  8. how can we create a ring all ACD with the new settings?
  9. Added the possibility to call the user's cell phone from the mailbox instead of leaving a voice-mail. This requires that the prompt is available in the language set. what is this file called? and is it missing?
  10. hosted

    5.1.3

    regarding TLS, does the phone need a real cert? or is there a polycom cert already built in. I had to adjust the PnP master file to get the older 501's working but they work now. I can send over my template file if needed.
  11. still didn't work. set your up like this. extension 100 101 AA when you press 1 it dials a DID number (10 digit for my example) and see if you can get to extension 100
  12. hosted

    co lines

    ah that actually worked! thanks
  13. i think this is broken.. (5.1.3) I set it to wait for 3 digits, but it doesn't wait. I even set it to user press # and it doesn't wait.
  14. hosted

    co lines

    ok but line 1-6 are trunk1 to ITSP1 but line 7-8 are trunk2 to ITSP1 (same ISP) that's where i am confused. can i trigger a couple DIDs to hit trunk2 somehow?
  15. hosted

    co lines

    i dont understand the routing.
  16. hosted

    co lines

    how do I have a DID ring 1 (or 2 in a hunt) specific CO lines?
  17. with the snom provisioning server.. can we enter 2 MAC? and have it sync to 1 extension?
  18. hosted

    5.1.3

    make sure you put a 1 in the country code for each domain
  19. it was parked by the mobile.
  20. when i have 3 people on the phone in the mobile settings... I press 3 to conference the calls the 2 end callers bridge and the mobile user gets "feature not authorized" and hung up on. ideas?
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