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Everything posted by ap_6200

  1. ap_6200

    PAC Problems

    i agree - locks up all the time... on windows XP - running
  2. It does not make a difference - from what I can test - it's transparent.
  3. I've found through testing, that putting a contact as a White List on the DOMAIN level - has no impact on the CNAM coming in... Only when you add that same contact to the USER Address Book does the CNAM show up. Is this by design? Or am I doing something wrong? Thanks
  4. Is there a maximum number of monitored extensions (or theorhetical maximum) - I'm attempting to monitor 12 extensions, but the console keeps locking up on me, especially with ext. to ext. calls. Using the latest console version.
  5. I have experienced the same thing - it's a bug.
  6. They must use the login type as "USER" - not Automatic
  7. The record location is only applicable for "recording all calls via hunt group, or all calls, etc" - at least from my experience. The Record On Demand - *12 / * 13 - is to that users' voicemail box - and can be set up to forward to email. At least then they would have all of their recordings local, and not have to be confused with other recordings. ** On that same note - I'd love for PBXnSIP to be able to email the actual recordings when the radio button for "record all calls" is selected for that extension. Please let me know if that's doable.
  8. The email is correct, but the attachment for the status does not reflect these same things: Status of extension 1113 Do not disturb: On Hot Desking at: Call forward all destination: Call forward busy destination: Call forward on no answer: Timeout for call forward on no answer: 10 Timeout for mailbox: 25 Call redial: <sip:1234567@domain.com;user=phone> Call return: Number of registrations for this extension: 1 Messages waiting: 1/1 Registrations: Contact Type Expires (s) sip:1113@ PolycomSoundPointIP-SPIP_501-UA/ 70 Do not reply to this Email. It was sent automatically.
  9. After enabling the radio button for DND - the General Status Page does not reflect the change.
  10. When *90 is removed (INTERCOM) from the Domain Feature Codes Settings - *00 (the next one in the list) - ceases to function. If I place any other * code in the INTERCOM section (i.e. *01) - *00 works again. Please let me know if you can reproduce and fix. Thanks
  11. It sounds like you need to visit - http://wiki.pbxnsip.com/index.php/Main_Page Good Luck.
  12. I verified that the calls are being recorded, and placed in the local RECORDINGS directory. So I will reiterate - Is there anyway, since these are Extension Redirect Settings - that I can get it to send the recording via email if the Extension has that set? Thanks
  13. So that's more than likely the problem... And makes sense to me. However 1 question surfaces for me. If I wanted to be able to send the recording via email (as in a user-initiated start/stop recording) - goes into my voicemail box, and forwards to my email account. Can I do the same thing for system-initiated (Record all external calls) ?
  14. We have the Call Recording License - currently set as *12 to start, and *13 to stop recording. In the Extension we use for recording - we have selected "Record outgoing calls to external numbers:" set to ON - but this does not appear to be working. What's the point in having those settings (Record calls from HUNT GROUPS, etc) - if you have to enable the *12 to start recording ? Am I missing something in the setup? Please assist. Thanks
  15. Or at least a check box to add it as you're building it.... Good idea.
  16. We are using 2.2.0 code right now - thinking about upgrading to 2.2.2 released in December.
  17. I have seen this for several releases now - and I feel it's more of a polycom issue. This is the way I wrote it up in our user manual: It is very important to realize that there are TWO types of call transfers: One is called an ATTENDED TRANSFER and the other is a BLIND TRANSFER. ATTENDED TRANSFER ATTENDED TRANSFER – used exclusively for announcing a transfer to another party. i.e. “Hey Jane, I have a caller on the line for you” – Essentially; this is considered an internal call between John and Jane. For Example: • A Call comes in (Either Internal or External) • John answers on Extension 8300 – Realizes it’s for Jane. • John hits TRANSFER • John dials Ext 8302 for Jane • Jane’s phone rings (and John can hear it ring on his end) • Jane picks up – and John states “I have a call for you... “ • Jane says “OK, Thank you” • John hits TRANSFER again on his phone. • ** The call leaves John’s phone and is transferred to Jane BLIND TRANSFER: BLIND TRANSFER – used when you have an active call on your phone, and there is no need to alert the other party that you are transferring a call to them. For example: • A Call comes in • John answers on Extension 8300 – Realizes it’s for Jane. • John hits TRANSFER • John hits BLIND • John dials Ext 8302 for Jane • John hits TRANSFER again • ** The call leaves John’s phone and is transferred to Jane • Jane has no idea that John transferred the call to her, as the original caller ID is showing on her display. Both of these TRANSFERS are acceptable – provided all steps in each scenario are followed: **The most important key to an ATTENDED transfer is that the party that is receiving the transfer actually picks up the phone before the original caller hits TRANSFER. For example - If John transfers a call to Jane and while Jane’s phone is ringing, and John hits TRANSFER again - the call will likely fail.
  18. ap_6200

    CDR Output

    2 questions: Do you understand my feature request fully? Are you planning on enabling that feature soon? I have several customers that would benefit from this ASAP.... I would be a hero. Thank you very much in advance.
  19. [8] 20080513162018: No codec available for sending [8] 20080513162019: Last message repeated 213 times What is this exactly?
  20. ap_6200

    CDR Output

    I still would like a midnite email that summarizes all accounts - very useful call detail record. I can't think of one practical way of storing 695 emails on a daily basis for one heavy user. Please tell me you'll implement the daily summary cdr's. Thanks
  21. I would like to readdress this issue: What I'm requesting: 1 CDR email per account sent at midnight with the domain CDR. Thank you and please.
  22. We have 20+ domains on 1 FS - our plan was to move the domains one or two at a time - using the "backup domain" utility - which turns into a domain.tar file. We manually moved MOH files over - because they were not domain specific, and understood. But the greetings for extensions - did not come with them... The AA recordings, and some name recordings came with - but not the personal greetings. Does that help?
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