McFone

Hi, we use Zarafa with Z-Push any change to use Z-Push to sync snomONE? thanks

Hi, thanks fro replay no it's working! xml file -> <wavfile1>recordings/acd0_14.wav</wavfile1><wavfile2>recordings/acd1_14.wav</wavfile2></row> change acd0 to "1" and the next announcement to "2" After this changes all the phones and mobiles ring from the start ;-) thanks

snomONE .1090 need more infos how can i load the 2nd greeting to start the phones ringing from the beginning. The infos in the xml <wavfile0>recordings/acd0_14.wav</wavfile0><wavfile1>recordings/acd1_14.wav</wavfile1></row> and in the gui I change this <wavfile0>recordings/acd1_14.wav</wavfile0> to "0" is not working! thanks

Hi, for all our agents in the acd group the calls are forwarded to mobile. Everything works perfectly Our provider, we use a siptrunk bills a large number of calls and all the calls have only 2 - 4 seconds. We are not connected to this calls, why we have a lot of short calls in the invoice thanks

Announcement to the caller We are sorry at the moment we are quickly on phone, please wait.... until the employee take this call. The extension is not busy ! and the second is Busy on Busy for a extension with a announcement or with a busy tone to the caller. we look for a easy way without to build up a lot of IVR etc. to handle this. snomone supports these features? thanks

With snomone V5 a PNP provisioning of the KIRK Wireless Server and Reperater is integrated?

thanks for the reply The time now looks fine for me from "00:00-24:00 (24:00 / 24:00" I thing this time view is ok, the monitoring of the account send no email to me so the connection is stabil Why we have no time ranges in the view for our other phones snom 821 and snom m9, only for the snom 870 we have this behavior

we have a strange time availability on the view of the agent, we have no service flags etc created. We use a snom 870 with 8.4.35 a snom 821 have normal time availability. why we have this times on the view ? thanks acd.bmp

Version 5 External applications can now set a "shadow" call state for extensions through HTTP. This is useful for example when cell phones publish directly or indirectly their presence state through an app or the carrier provides that service. Lync (Cloud) - Office 365 can handle a presence state of cellphones? can you to explain how we can use this feature and you have a app ios,android to use this feature.

Hi pbx support, I change Confirmation to This setting must be set to “Press 1 to connect call” and we have no problems the feature works fine ;-) thanks

Using Version: 4.5.0.1016 (Linux) I using an ACD to dial a cell phone and a deskphone. We have 3 agents two at home and one in the office and need to be available 24x7 for calls. The ACD and the integration with the cellphone works perfect. Our problem is after 25sec this call is forwarding to the cellphone and after 30sec the message comes up "this number is not reachable" from the provider and the ACD is broken. In germany we can not switch off this message we can only switch off the voicebox of the mobile. One minute is to short for a big queue Any help would be appreciated