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mattlandis

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Posts posted by mattlandis

  9. anyone else thing tracing a call flow is very click intensive?

    in Auto Attendant Setup

    Posted

    Hello,

     

    Sometimes when designing or debugging call flow (goto this auto attending, then during xx time goto this hunt group, then blah blah)

    I feel like i'm clicking all over just to check this flag/hunt groups/auto attendent.

     

    Wouldn't it be really convenient to have a somewhat layout view of call flow (simple version of viso diagram) that hovering the mouse would show details of accounts and clicking would popup the edit window for that account?

     

    Even a simpler version that would be helpful is if you could jump from an auto attendent say, to the service flag for it...(or even hover mouse to see details)

     

    (i find myself writing down account numbers...which in this modern age seems really funny)

     

    JUst some wild ideas from someone spending way to much time thinking about phones,

    matt

  11. Block callerid on all trunks

    in Trunk Setup

    Posted

    No we are trying to block calls from certain callerid's.

     

    Thanks.

     

    Doug

     

    I have this same problem that blacklisting seems to not do anything...

     

    i'm using a cell phone and calling into pbxnsip...

    the cell phone is on an address book because the name i gave the number shows on the snom's caller id display....

    i set the extension to "Reject" and it just rings....

     

    matt

  13. Resize the PAC

    in PAC and WAC

    Posted

    Hey all,

     

    How can you resize the PAC window? We have supervisors that manage large groups under "Extension" and we need to be able to make the PAC window larger to make it easier to monitor all extensions. Thanks.

     

    Good idea.

    I've mentioned that too...

     

    matt

  17. how to change audio prompts

    in Embedded

    Posted

    As the page points out the WAV file should use 8 kHz Mono, 16 bit files. You can record the files outside and manually copy them to audio_en (for English). You can do the same for CS410.

     

    But how do you copy a file to the cs410? is there a method thru the web interface? i know nothin about linux...

     

    matt

  18. caller id PHONE NUMBER display

    in General Setup

    Posted

    Hello,

     

    I have a customer who wants to see the caller id caller_name AND the caller_number.

    We use snom 360 phones and I can't see a very reasonable way to even get it! ;-)

     

    (they need to write it down to get it to someone else...no computers are invovled)

     

    #1-i can't seem to see a way to get it when on the call...

    #2-after the call it is quite a few keystrokes...press the snom "calls" button > select "recieved calls" > press "check" > press "more info" button > press "number" and now the number is encoded in "sip:blah blalh" so you need to scroll (laboriorsly) back and forth! ;-)

     

    Am I really missing something simple?

    i'm sure i must be...

     

    THANKS!

    matt

  19. Feature Request - Next and Previous Buttons

    in Product/Site Comments

    Posted

    I once again had to change one field on all extensions...boy that is a scourge! ;-)

     

    there really needs to be a solution to that.

     

    What if we had a Mass Edit screen that would consist of:

     

    extension numbers you want to edit: (allow us to type in extensions) 40 41 42 43 etc.

    Phone Setting to Change: (all phone extension fields in a drop down)

    New Phone Setting: (allow us to type in new setting)

     

    Button to go ahead

     

    Wouldn't this be realtively simple?

    Or am i missing some way to do that already?

     

    tx guys

    matt

  20. snom m3 -1 way audio--but odd

    in snom Phones

    Posted

    Hello,

     

    I have a weird problem with a snom m3 on pbxnsip v3.4. (windows)

     

    When I call another extension from the m3 I cannot hear the other person.

    If they call the m3, I can.

     

    (its very consistent)

    snom m3 fw 0202

     

    provisioned using pbxnsip recommended way...

     

    tx

    matt

  22. Is PnP restricted?

    in Embedded

    Posted

    If the "Listen to sip.multicast.net" is set on the PBX and "Advanced->Update->PnP Config" is set on the phone, pnp should work.

    BTW, you can see whether the phone sends SUBSCRIBE when you reboot the phone.

     

    i'm very familiar with sip.multicast.net being turned on and it is.

     

    The step you missed is that i seem to need to type the http username and password in?

    had to do that on our own system when going to 3.4...i don't think we should need to because not touchless...

     

    matt

  24. a prospect that is a fax-machine addict

    in Fax Setup

    Posted

    I have a small prospect/suspect that is a fax machine addict. Mitel was touting "net faxing". Faxing from one fax machine in house to another fax machine....i suspect via an ATA that is t.38 or something...

     

    Anyone know if this will work solidly? I would probably use the Patton MATA...

     

    Of course they want to "share the pstn line with the fax machine" senario too...hmmm

    matt

  25. Is PnP restricted?

    in Embedded

    Posted

    Hi All --

     

    I have noticed that PnP no longer works when the WAN port is active. Is this by design or is this a bug? (This is with latest SW).

     

    If I were to move to TFTP only (seems like it would be easier in some respects), will pbxnsip still dynamically generate the configuration files or do I need to manually make one for each phone? :(

     

    Thanks,

     

    Alex

     

    Hello,

     

    I will add i just setup a cs410 and could not get multicast pnp to work.

    I finally just typed in the server address into the snom phones...

     

    matt

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