Jump to content

mattlandis

Members
 View Profile  See their activity

  • Posts

    1,254

  • Joined

  • Last visited

 Content Type 

Posts posted by mattlandis

  3. switch and phone settings not synched

    in Call Treatment

    Posted

    does pbxnsip have any special integration with snom phones as opposed to other ip phones?

     

    currently is a user activates call froward in the snom phone is there a way to tell the snom to activate the feature on pbxnsip so the call forward is initiated by pbxnsip as opposed to a call redirect when the call hits the ip phone during a regular incoming call?

     

    we are running in to situations where users are activating phone features that we cant see in the pbxnsip web interface so troubleshooting is very difficult when trying to figure things out

     

    Hi,

     

    if you provision the snom phone by pbxnsip you can press the snom "menu" button to set pbxnsip forwarding features. very tight integration.

     

    matt

  4. hunt group doesn't ring (when thru pstn gateway)

    in Hunt Group Setup

    Posted

    Hello,

     

    We have (what i think) a pretty simple hunt group senario:

     

    call --> pstn gateway --> 70-autoattendent: press 2 goto hunt group 521 --> 521-hunt group.

     

    The extensions in hunt group 521 stage 1,2,3 never ring. It goes right to final stage. (which is vm)

     

    Log says:

    5] 2009/07/17 10:12:47: Identify trunk (IP address/port and domain match) 1

    [5] 2009/07/17 10:12:47: Trunk PSTN Gateway (not global) sends call to account 70 in domain pbx.company.com

    [5] 2009/07/17 10:12:50: INVITE Response 482 Loop Detected: Terminate 92d83276@pbx

    [5] 2009/07/17 10:12:50: INVITE Response 482 Loop Detected: Terminate 9b9bb59b@pbx

     

     

    What could this be?

     

    pbxnsip - v3.3

    patton 4114 gateway-pbxnsip config.

     

    matt

  8. Show on snom phone what phone # a call came in on?

    in Trunk Setup

    Posted

    Thanks, thats what I did to acheive that functionality.

     

    There is one problem: depending on what pstn port the call comes in on (on the 4 port patton4114 pstn gateway) i need to direct to a different Attendent. How do i do that?

     

    In the trunk I have "Send call to extension: " = 70 72 70 70

    but that doesn't seem to direct it.

     

    How do i get a specific port (specific CO line) on a 4 port trunk to goto a specific Attendent?

     

    thanks!

    matt

  13. owner manual

    in General Setup

    Posted

    Hello where i can find all the general set ups for the entire system ?

    Luis

     

    Hello,

     

    I understand your request fully. I am currently writting a guide (might be a book?) that will take a total newbie from fresh server/pc to installed pbxnsip, provisioned phones and pstn gateway in 1-2 hour. Learning this all myself (even being a MCSE, 3CX premium partner, pbxnsip certified...and i think? smart ;-) took several days. Learning which firmware, which pbxnsip version, which pstn gateway to get, etc. etc. and all the little things everyone must work through. This guide will not be vague references but concrete: get this model gateway, get this firmware #, photos, screenshot by screenshot guide. If you want this guide when done PM or email me and I will put you on the list. Just say "i want pbxnsip guide"

     

    My experience is that most people in the SMB (small biz) space have quite common requests: i want phone handsets to work, i want pstn and voip phone lines to work, i want extensions in 1XX range and and simple auto attendent. I'll try to cover that.

     

    tx

    matt

  14. VLAN - when is using them prudent?

    in General Setup

    Posted

    Generally speaking, VLAN should always be used. It just makes sure than the voice infrastructure does not get interrupted for example if someone accidentially puts another DHCP server into the network and another device starts randomly packets that fills up the bandwidth. VLAN with a priority are a nice way to rule such simple network interruptions out.

     

    The downside is that this is more work. Especially the provisioning becomes more difficult, especially if after a factory reset the phones get back into VLAN 0. And you have to set up a route from the VLAN into the regular LAN (if you want to be able to access the web interface of the phone) or from the VLAN into the internet if you want to make phone calls over the Internet.

     

    You can have the PBX running in different VLAN with different IP addresses. This is very useful because you can have the user access the web interface from the regular VLAN 0 and you can have the phones access the PBX from the voice VLAN.

     

    So if your priority is rock solid setup, I would recommend a VLAN.

     

    I appreciate that input.

     

    Matt

  18. Snom 360 multicast provisioning

    in snom Phones

    Posted

    Generally, the firmware also gets updated as long as you have the new version set on the PBX (based on the your response you have the new version set - 6.x to 7.x). Sometimes phones may need an intermediate version before they can go to the final version. If that is the case, you will have to do more than 'just' putting the MAC address under the extension and reboot the phone.

     

    #1- What do I do to go from 6.x to7.x ?

     

    I've finally figured out how to get multicast to work: i downgraded to 3.2 (3.3 did NOT work) rrggg..

     

    tx

    matt

  21. Userimport via CSV

    in Extension Setup

    Posted

    Hi Matt,

     

     

    You need to add fields (or that was what I had to do) like this;

     

    type;alias;ani;password;web_pass;first_name;last_name;mb_pin;email_address

     

    So I will look like this:

     

    type;alias;ani;password;web_pass;first_name;last_name;mb_pin;email_address

    extensions;100;69111111;123456;112233;101;;1234;

    extensions;100;69111111;123456;112233;102;;1234;

    extensions;100;69111111;123456;112233;103;;1234;

    extensions;100;69111111;123456;112233;104;;1234;

    extensions;100;69111111;123456;112233;105;;1234;

    extensions;100;69111111;123456;112233;106;;1234;

     

    Thanks!

     

    Is there a wiki on this? (can't seem to find things anymore!)

     

    Because I'd like to feed inthe MAC address of the phone too.

     

    tx

    matt

  24. Snom 360 multicast provisioning

    in snom Phones

    Posted

    Ok, to clarify: the problem is the phone is not provisioning...(ithe problem is not that it is not registering)

     

    The snom phones are new so they have firmware version 6.xx.xx to start with.

     

    Matt

     

    To answer my own question it appears that Snom phones need to be upgraded to 7.3.14 before the multicast provisioning works.

     

    This kind of take the pizzazs out of multicast provisioning as you need to login to the phone first. IS this correct?

     

    Also, i've noticed that the phone upgrades the firmware one extra time after the phone has registered? Should it do this?

     

    tx

    Matt

  25. Snom 360 multicast provisioning

    in snom Phones

    Posted

    If the phone does not register there must be something going on. A couple of reboot cycles is okay to fetch the firmware that has been set up on the PBX (make sure that you are not running version 6 on the phones!!!). But then it should be registered.

     

    If not - at least we can say it has nothing to do with the multicast. I would focus on finding out why the phones are not registered.

     

    Ok, to clarify: the problem is the phone is not provisioning...(ithe problem is not that it is not registering)

     

    The snom phones are new so they have firmware version 6.xx.xx to start with.

     

    Matt

×
×
  • Create New...