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ubicum

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Everything posted by ubicum

  1. Hi, is this function available yet? would be nice to have!
  2. Hi is there any news on this? Cause my client is chasing me... thank you
  3. I'm sorry to ask, but can you tell me when this will be scheduled?
  4. Hi, is there an updated version i could try? i'm having no problems to test a beta version... thank you
  5. Owkay, what about this: extension ending with ## to call a number # again or hangup to transfer 0 to resume ## 1 to blind transfer ## 3 to callback
  6. Hi support! The main thing that users need is to hold a call, and transfer it. so we should achieve this with the least number of steps and different codes. If we want to transfer a call, these are the steps we now have to take: ## to put the call on hold 1 to dial a number and then enter an extension end finalize it with # if the connection is established we have to enter ## again to place this call on hold to transfer the call we have to enter 2 these are 5 steps to transfer a call...to much.. our clients can't remember them. my proposal: # to hold the call # to dial a number, finalize with # in call again # or hang up to transfer 0 to resume 0 to resume #1 to blind transfer the call, finalize with# #3 to callback Transfer -------- So if we enter ##103# in a call, we are calling extension 103 while the other call is at hold. if we then enter # or hangup the call is transferred. hold - resume -------------- # in call is hold afterwards 0 to resume. Blind Transfer -------------- #1103# to blind transfer to extension 103 what do you think?
  7. Hi, i have a client who uses the cell phone as an extension, everything is working fine, but is it possible to change the 'star codes' to transfer a call? The users thinks its just to difficult to manage a transfer. It would be nice if they just have to press ## the extension they want to transfer to # again and again # to transfer the call? is there a xml where i can change this? thank you frederic
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