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htcom

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Everything posted by htcom

  1. Thanks for that snom ONE. You are absolutely correct, when I remove the default gateway entry from the LAN statically assigned nic then the sip trunk uses the 'correct' nic connected to the voip broadand router. Another thing that seems to fix the issue is to set a metric value to each of the nics. Using ifmetrics and setting the wan nic card to have a lower metric value than the lan nic also seems to work. Every thing now seems to work as expected and thank you for your help on this snom ONE.
  2. Thank you for replying snom ONE. The Linux distribution is Debian Squeeze. The SnomOne version is 5.0.3 (CentOS32) The output from route is: Destination Gateway Genmask Flags Metric Ref Use Iface 10.0.0.2 * 255.255.255.255 UH 0 0 0 tun0 lo0-central10.p * 255.255.255.255 UH 0 0 0 eth1 localnet * 255.255.255.0 U 0 0 0 eth0 10.0.0.0 10.0.0.2 255.255.255.0 UG 0 0 0 tun0 default lo0-central10.p 0.0.0.0 UG 0 0 0 eth1 default 192.168.7.1 0.0.0.0 UG 0 0 0 eth0
  3. I'm after a bit of help here please. I am setting-up a debian SnomOne system for a customer who has two broadband circuits. One circuit is for his general lan - web, email etc. The second circuit is exclusively for VoIP. The debian server running snomone has two NIC's. eth0 is set as static 192.168.10.10 for his Lan connectivity and eth1 is set as a dhcp client connected to the voip broadband router(it gets a dynamic public ip - no nat here). The problem I'm seeing is that the sip trunk on the snomone is routing through eth0, whereas I really want it to route through eth1. I have had a look at the SnomOne IP Routing List option, but can't see how to specify a routing list where the public ip is dynamic. I suspect this may be a linux routing issue , but I'm not familiar with ip routing on Linux. If any could advise I'd be grateful. Thank you
  4. Thanks for the reply Mr X; is that manual registration or automatic ? I can understand that just about any sip phone can be manually registered to the SnomOne. However I would have liked a list advising those phones that would automatically provision with the SnomOne; perhaps even stating the limitations of the provision (for example - no address book etc). That said, if the SnomOne is still exclusively Snom phone pnp only then I'm fine with that as well.
  5. One of my customers is keen to use Aastra dect phones and I'd like if possible to use the SnomOne as the pbx. I'm sure I've seen a list somewhere showing the phones that are pnp supported by V5 snomone, but I can't find it anywhere. By supported I mean those phones that will auto-provision with the SnomOne. Perhaps I've miss understood the V5 upgrade, but does this now mean that the SnomOne provides all the supported devices that pbxnsip did ? If this list does exist would someone kindly provide this poor old fella with a link ? Thanks
  6. I am about to build a Debian based SnomOne pbx for the office and would like some advice regarding disk partitioning. The Linux server will be dedicated to the SnomOne telephony system and will probably be running the following: SnomOne (approx 10 to 20 extensions) OpenVPN (for remote Snom extensions) TightVNC (for remote support access) A backing-up utility (something like LuckyBackup) Xfce gui (to make support a little easier) The hard drive size is about 150 GB My question. With Debian SnomOne installs is it worth giving the usr or usr/local directory it's own partition; in other words giving the snomOne it's own partition. Or is it generally recommended to rely on the /root partition or even a single partition (plus swap) for a dedicated system like this? Also is LVM partitioning recommended for this type of install ? Thank you HTcom
  7. Is this just for Windows 7 and 8; will it also run on XP and Vista ? thanks
  8. Interesting regarding 4.5.0.1090 onwards. I've been thinking some more about this and I am considering using the dual wan capability of the adsl router we use to automatically switch incase of a broadband outage. However the public ip issue is still going to be present. In our scenario it's probably not going to be an issue as we will hopefully move over to a super-fast broadband service when it becomes available. However I would have thought if the snomONE could be dynamic public ip aware behind nat (but not stun) then it might be a useful feature especially given that a restart is soon not to be required. But I'm probably the first and last person to think so .
  9. Thanks for the reply Top System, that's interesting. You are absolutely correct a fixed IP is not expensive and I'm pleased Snom have decided against stun. (We are only having this issue because our dedicated voip broadband has been accidentally cancelled and we are sharing the voip with the general data broadband while the circuit is set-up again.) When it was on the dedicated fixed ip broadband the Snom worked without any problem with the IP Routing List set and behind nat (Vigor 2820).
  10. I've got a snomONE behind a NAT router with port forwarding set for the relevant ports. I have also set the IP Routing list on the snomone such that it contains my public ip address. That all work fine without any nat issues until my public ip address gets updated by the isp. I am not asking for STUN, but is there a way in the snomone for it to recognise what the external ip address is whilst keeping NAT ? I suppose I'd like to input something like wxyz.dyndns.org and for the Snom to handle the rest. Thank you.
  11. I would like to hear what Snom's support statement is regarding Counterpath's Bria. Given that the 'softphone world is difficult', maybe it might make sense for Snom to produce a Snom branded version of the Bria and allow it for use on the SnomOne. I've never played with the Bria, but I see they have a VPN option for the iPhone/Pad which for us would help with our firewall security and remote clients.
  12. I actually resolved the issue by editing the xml file snom/cell_include.xml (Go to Web page Control - phone pnp). I can't remember exactly what the problem was, but it was something like value="" should have been value= in the syntax . Find the the line <Name>{lng cell_time_0}</Name> and I think the next line needed to be changed to be as follows: <URL>{ssi link snom/menu.xml &name=cell_time&value=}</URL> Hope that helps.
  13. Thanks for the reply snom ONE Yes, it's the cell phone virtual assistant that I'm taking about. The UK audio files are there, in fact to get around the problem I have made a copy of the audio_uk folder and renamed it audio_en. It maybe a bit of an inelegant solution, but it worked.
  14. I am not sure if this is the correct place on the forum to post this so appologies if not. I have set the snomONE such that the language used is English UK and it all works well except for when the Virtual Assistant answers a call. When the virtual assistant answers a call the language presented is USA English and not UK English. Would someone please advise where I can change this setting ? Thanks
  15. Out of interest I thought I'd try-out the Attendant Console, but it also fails to run on my XPPro 32 bit machine. I get the dreaded 'AttendantConsole.exe has encountered a problem and needs to close...'. I'm also running v4 .net client, which I guess got loaded when I tested out the m9 softphone. p.s. I often read Matt's windowspbx blog and it's really interesting, thanks Matt.
  16. Thank you for that snom one and pbx support, that's interesting. I was only intending to use either http or https and not both and as such had blocked the http port on the nat firewall, hence why the http content would not display. However after reading the info in your postings I will probably just stick with http and take the small risk.
  17. Found a few strange occurrences when using the Snom 820 (8.7.3.7) with the SnomOne Windows (Delta Aurigids (4.5.0.1075). When pressing the Menu button on the 820 and selecting 'Set Cell Phone Inclusion' the 'Don't call cell phone' option has no effect. All the other options - Immediately, 1 second to 30 seconds work fine. We also found that using G.726 on the Trunk selection to Sipgate produces awful sound quality suggesting an incorrect byte order. Extension G.726 to PBX sound quality is good, it's the trunk that seems incorrect. Selecting GSM codec for the extension (820) on the Snomone causes the 820 to restart when trying to make a call. Making a three way conference call on the 820 (not using the conference room) works, but after ending the conference there is no ring tone or dial tone. The 820 must be restarted to clear this (suggesting it's a problem with the 820 not the Snomone). Otherwise superb !
  18. Is it sensible practice to use https for outside access to the Snomone web interface or is http good enough as long as the port number is changed ? I have changed the port number on https and can access the snomone web interface. However there are two things that I don't think I have set correctly. 1. The missed call email contains a click-to-dial link. This link points to the http access rather than https. I have looked around, but cannot see where to change this. Am I worrying unduly and is http sufficient for this ? 2. When visiting the web interface the uploaded picture for extension does not display. Looking at the page source it points to the http location rather than the https location.
  19. I tested out G.726 (extension to pbx) and it's quality is surprisingly good, I hadn't considered using that codec so thank you. However the quality of a trunk call to Sipgate was awful and I suspect it's something to do with the G.726 byte order on the SnomOne trunk. For remote extensions we will be using the built-in openvpn option which appears to add an over-head of about 30K. My inaccurate testing shows that with vpn it's about 75K for G.726 and about 110k for G.711. The OpenVPN option on the Snom820 is excellent and rock solid. Unfortunately using G.726 means updating the Snom820 to it's latest version which I find to be less stable than the previous issue, but thank you it's a good option.
  20. Same sort of issue with us (I'm testing out SnomOne free with a Snom820 and it's the best system I've ever played with). I'm intending to supply the SnomOne free to a customer with about 8 x Snom821's however the issue is the lack of g729 as some extensions will be remote (openvpn). I can't justify the jump in cost from SnomOne Free to Yellow just for the addition of g729 licenses. However I could justify a half-way product between free and yellow (same as free but with maybe three g729 licenses), providing the price was reasonable (approx £200 ?). Are there any plans to introduce additional licensing options ? ps. I've been comparing the SnomOne to the Epygi and the Epygi has a nice feature in that it monitors bandwidth and after a set limit it switches in g729 for additional calls.
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