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sudo

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Everything posted by sudo

  1. I tried sending you a personal message and I got this error: The member MR X cannot receive any new messages
  2. When I dial *00(Extensoin #) there is an immediate response form the pbx that says, "There is no answer to your request. To receive a call back..." I did migrate this domain off an old pbxnsip box. Perhaps there is an old setting that carried over?
  3. Version: 5.0.10 (CentOS64) I assume you mean try calling the cell phone with the starcode?
  4. Ive got a problem on one of my domains. The system will not forward out either by cell phone rules or 'forward all calls to'. Testing on other domains it works fine, but something on this domain is broken. My cell settings are as follows: Include the cell phone in calls to extension: Immediately When calling the extension in a hunt group: Include cell phone in the group When calling the extension in an agent group: Include cell phone in the group As I said before, This is failing on both the cell phone redirect and the "Call forward all calls to:" What could be breaking this on this one domain?
  5. Any thoughts on getting the CID to show the username instead or along side with the ANI? Ive done some more fiddeling with the CAller ID settings and have not got anything to work. Thanks in advance.
  6. I modified "SIP Caller-ID Presentation" under the trunk settings to "RFC3325 P-asserted-identification" and im now getting the DID where before it said "No Caller ID"
  7. This must be someting on the pbx. I have been migrating customers off an old pbxnsip box. The old box was displaying the correct CID but now that I have migrated it to this ver. 5 box im having issues. Ill look over the trunk settings and see what happens.
  8. Since upgrading to ver 5 I have a couple of customers that noticed that their caller id is reading "Unknown" I have checked with my upstream provider and all the appropriate CNAM entries have been completed but the caller id is not displaying that info Is there somewhere on the pbx that I can set this up? Perhaps theres a setting blocking the CID info? Anyone got any ideas? Sudo
  9. Thanks JTEL, I appended the below stanza to the end of polycom_all.xml: voice.volume.persist.handset="1" voice.volume.persist.headset="1" voice.volume.persist.handsfree="1" Works now.
  10. Well the defaults in the .cfg file is set to have this persist . So adding the stanza should result in the same .cfg as it is now. And it currently not perisiting.
  11. Im not seeing the parameter "<volume voice.volume.persist.handset="1..." in the polycom_master.xml or polycom_all.xml Am in in the wrong file? Is it a different string than the one above? Thanks Sudo
  12. Im having a similar issue. My Polcom IP331 will not keep the set incall valume. It keeps going back to the default setting after every call. The polycom_sip.cfg file has the following parameter set: <volume voice.volume.persist.handset="1" voice.volume.persist.headset="1" voice.volume.persist.handsfree="1"/> This was the default. In all my research on Polycom forums, it states that this enables the volume to persist. However my incall volume is not persisting. As stated before it goes back to the defualt value after every call.
  13. Duh....I dont know how I missed that lol. Thanks!
  14. Since the upgrade to ver 5.0.10 I cant find where to make an extension the domain admin. I can create a system administrator in the global Security settings, but I can t find where in the domain to make an extension a domain admin. Easy question, I know, but I have not been able to find the answer online.
  15. Haha - Can that be our 'Get out of jail free" card? Just tell the customer that big brother is messing up their encrypted sip traffic.
  16. Anyone? I dont know why this is so inconsistent?
  17. I appended the above string to the beginning of the stanza and it worked. Thanks for your help! For reference the working stanza is as follows: {loop-start} reg.{lc}.lineKeys="{lines}" reg.{lc}.address="{account}" reg.{lc}.auth.password="{password}" reg.{lc}.auth.userId="{account}" reg.{lc}.label="{account}" reg.{lc}.auth.domain="{domain}" reg.{lc}.displayName="{display-name}" reg.{lc}.outboundProxy.address="{ip-adr}" reg.{lc}.outboundProxy.port="{sip-port tcp}" reg.{lc}.outboundProxy.transport="TCPOnly" reg.{lc}.serverFeatureControl.signalingMethod="subscribeAsFeatureEvent" reg.{lc}.serverFeatureControl.subscribeToUri="{account}" reg.{lc}.server.1.address="{domain}" reg.{lc}.server.1.port="{sip-port tcp}" reg.{lc}.server.1.register="1" reg.{lc}.server.1.transport="TCPOnly" {loop-end}
  18. Can you put that into context? Where in the above stanza should that be added? Like i said, im not a programmer.
  19. I see in the polycom_all.xml: {loop-start} reg.{lc}.address="{account}" reg.{lc}.auth.password="{password}" reg.{lc}.auth.userId="{account}" reg.{lc}.label="{account}" reg.{lc}.auth.domain="{domain}" reg.{lc}.displayName="{display-name}" reg.{lc}.outboundProxy.address="{ip-adr}" reg.{lc}.outboundProxy.port="{sip-port tcp}" reg.{lc}.outboundProxy.transport="TCPOnly" reg.{lc}.serverFeatureControl.signalingMethod="subscribeAsFeatureEvent" reg.{lc}.serverFeatureControl.subscribeToUri="{account}" reg.{lc}.server.1.address="{domain}" reg.{lc}.server.1.port="{sip-port tcp}" reg.{lc}.server.1.register="1" reg.{lc}.server.1.transport="TCPOnly" {loop-end} Im no programmer but I believe there is an issue with "{lc}" (line count?) seems like this may be the broken piece. I assume the this script pulls the line count from the snomone gui config. Do you think im close? How do we fix this?
  20. I just manually entered the line into in the WebUI of the polycom and it came up with no issues. This leads me to think that my Polycom PnP .xml might be broken. Anyone know what .xml controls the line configuration?
  21. I thought that I was clear, but apparently not. My apologies. You have hit the nail on the head as that is exactly my problem. I add more lines in the "lines" field under the registrations tab and it still only shows up with one line on the phone. The phone is configured via PnP. This was working great before and now its broken. The webui is a great option, but this particular cust is specifically asking for them back on the phone. I appreciate your advice. Do you have any more suggestions? ~Sudo
  22. Checking the macs/ dir, there is only 1 corresponding .xml. If I understand correctly, I should see more than one to create this conflict (?). This MAC is not used by any other extension. I do see that this MAC is in 2 different extensions in the generated/ dir but this should not matter as the generated dir is only written to. This phone is only going to be associated with one extension and I need multiple lines on it.
  23. So - I hope I understood what you meant. This is what I did. I upgraded to ver 5.0.10i (CentOS64), removed the MAC from the extension and saved. Re added the MAC into the ext. Re provisioned via MAC addr. Its still only pulling up 1 line. I did the above steps again, but this time I removed the snomone/generated/pbx-domain/extension file and I got the same result. 1 registered line. Any more suggestions?
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