jag

If you are out of upgrade protection you need to buy a blue license. I dont know where you are from, please contact your nearest snom distributor who can sell you a blue software license.

You need the Green license, all features of the PBX are open. Please contact your nearest sales office.

Both phones should be able to work with snom ONE, however it depends on the version you have for which functionality works. Free, Yellow and Blue, you can not transfer a call. You can only register up to 5, 10 or 20 devices (free, yellow, blue) Green all functionality. I would suggest you need a green license, please contact your distributor or nearest snom office for pricing.

We will look at this, it is a simple display issue!

Green is un-locked, you can attach as many ATA or softphones as you like, you can also transfer between devices. Please contact your distributor OR sales office in your country for pricing and sales information.

Please email uksales@snom.com and we shall place into the right hands to help you. You need a snom ONE green edition to get over the REFER part. Thanks Jonathan

Took the update from the pbxnsip-website ---- Get the download from snom.com, snom ONE free.

The trace states clearly it is an unsupported codec issue. Either get them to swap to G711u/a OR buy an upgrade license.

Please contact sales@snom.com, stating which country you are in and a copy of the existing pbxnsip licenses. Thanks Jonathan

Free = 5 Yellow = 20 Blue = 40 Green = Unlimited ATA is classed as a 3rd party device. You can find this information on the right hand side of the product pages on the website at http://www.snom.com/en/products/ip-pbx/snom-one-blue/

snom ONE green is available soon. It is not available just yet. It will be sold on a case by case basis. The MSRP price will be $3995.00 USD / €2995.00 Euros.

We will only offer this with yellow and blue for now. JAG

MSRP Pricing MOQ 2 units Products - snom ONE plus YELLOW - snom ONE plus BLUE snom ONE 410 FXO (4 Port) - € 1725.00 - € 2225.00 snom ONE 810 FXO (8 Port) - € 2083.00 - € 2583.00 snom ONE 1210 FXO (12 Port) - € 2373.00 - € 2873.00 snom ONE 1610 FXO (16 Port) - € 2717.00 - € 3217.00 snom ONE 410 2 BRI (4 channels) - € 1844.00 - € 2344.00 snom ONE 810 4 BRI (8 channels) - € 2202.00 - € 2702.00 snom ONE 1210 6 BRI (12 channels) - € 2488.00 - € 2988.00 3010 ISDN T1/E1/J1 (up to 30 channels) - € 2602.00 - € 3102.00 snom ONE 3510 combo - € 2717.00 - € 3217.00 - T1/E1/J1 (up to 30 channels) - 4 FXO - 1 FXS

Please contact your distributor who can obtain pricing from their account manager. Green is sold on a case by case basis. Thanks Jonathan

You must upgrade to get the new counts of phones. Please do this... 1. Follow the upgrade instructions on http://wiki.snomone.com/index.php?title=Upgrades 2. Start the PBX 3. Go to the license section, click on the middle button to view the license, delete the license and press save. 4. click - Evaluation copy You should now have the new license. Yellow and Blue Customers - You should have already received the new license automatically. JAG

snom ONE blue is not allowed to be deployed in a hosted environment. If you are a hosted provider, please contact the USA office or UK office for pricing on our hosted licenses. JAG

You could try http://www.topsystem.be, they have stock and could ship to SA. JAG

Yes, that is correct, it will be a native windows application and not web based. JAG

Hi Matt, Our road map is set and we are in the process of producing a full attendant console for snom ONE. ETA will be end of summer, it will incorporate a soft phone as well. JAG

There are no limits to calls in any version of snom ONE - (free, yellow or blue). We dont believe in limiting calls, so we just limit the extensions instead.

Yes, a third party registration is designed for ATA (for fax), SIP phones etc Standard SIP phones will allow a registration, calls in and out and hold. The free version allows 2 3rd party registrations.

We will look at changing it, however in the mean time there are several other options you can do here: 1. You can request full demo keys with a time bomb which give you all features of the PBX, no restrictions, just email your sales contact at pbxnsip or email the following: USA Sales - sales@pbxnsip.com European Sales - eusales@pbxnsip.com This allows you to deploy with no restrictions and allows the entire system to be created ready for live. 2. Resellers should have an NFR license for testing, if you don't, contact your sales contact at pbxnsip (same email addresses as above) It is all part of the sales cycle - keep in contact with your accounts manager or sales contact and we all benefit from more sales, better features and happy customers. BTW... people do operate with 3 minute keys, we have found many in the past (yes, I didn't believe it until I was shown several in live environments, however resellers in some countries lose out due to this behaviour). Consider the average call lasts under 2 minutes, especially in some contact centers, there have been many times where some resellers have lost out, both from a sales, support and customer point of view. Coming from a sales point of view (and all resellers should be sale orientated) how would you know if any of your customers were ready to buy the PBX, your service or support if they have a 3 minute key and don't communicate with you OR us. If you offer an unlocked demo key which is on a time bomb, you can guide the customer to a sale, as they will be in full communication. Thanks Jonathan

We will email you very soon. Thanks Jonathan

This will be added to V4 which is due out towards the end of the year.

Existing licenses will not change. New license will be issued as per the comparison list and your price list. ACDs are still available, you should order the Pro Plus edtion. Please contact your account manager for a new price list, this will detail the products and feature list. If you don't know who your account manager is, email eusales at pbxnsip.com. Thanks Jonathan