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MarkW S7

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About MarkW S7

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  • Birthday 05/15/1987

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  1. This was addressed in a fix to the PBX and is no longer an issue. I just was clarifying that this is complete.
  2. We're also doing the Faxback as well. Personally I am excited about the inclusion of the software on the AC202's instead of using the FMIS software. Windows updates kills the service continuously as you probably have encountered. I currently have great success with T.38 faxing using both Audio Codes 20x and also Linksys SPA2102. We prefer not to do T.38 faxing to free up call overall capacity.
  3. Are we able to force Authentication though?
  4. Nevermind. I figured it out solo.
  5. Hmm. Sounds like he's not getting authenticated and just passing calls. This is definitely a question for the for our admins. I've always been curious if we can force authentication on our subscribers without the using MAC addresses. In the meantime try locking up the interface and charging a technical fee with a notice of potential fraud .
  6. I have a Snom 370 utilizing two park orbits on buttons 1 (ext 973) and 2 (ext 974). When on an active call there's a few things I'd like to see different or have explained. 1. On an active call I press Park 1, the IVR then says "Your call has been parked on orbit 973" and then parks disconnects. The screen shows *85973. - Can I remove the Park Orbit notification? - Can I not have the star code shown? (this is a very minor question and not a complaint) 2. When I want to retrieve a call that is on one of the park orbits I press the Park 1 Button. - The caller id for the active call sh
  7. Here's a simplified question. The time that is listed in the fields, are these times when the flag is active or inactive? It would be much easier if the time was listed as inactive as it could input the business hours and not have to start at 00:001 and end at 23:59... Thanks -wheezey
  8. Have you locked the admin interface? To password protect the admin login along with the user login; you can change it's password in the Voice//System page. I also recommend having the spa2102 only accessible on a different http port besides 80. I put my ATA's on a separate port for security and also for remote management if we have the ability to change/request the NAT rules. If this end user is changing his login user id settings along with his proxy address and you use the same SIP password across your accounts, then he's just registering with ease. I'm not sure if you can set up a authe
  9. I'll explain my call flow: Hunt Group Stage1: extensions 12sec Final Stage: 900 (Main AA) Service Flag: 960 Service Flag Number: 900 The goal is to have calls ring extensions in the hunt group during business hours 07:30-17:30. Outside of those hours I want the calls to automaticly route past the hunt group's extensions to the AA directly. So now on to my 960 Service Flag configuration. Mode: Day/Night Monday: 00:00-7:30 17:30-23:59 (repeated Wed-Thur) Friday: 00:00-7:30 17:30-23:59 I feel like I'm going about this backwards, but is this the proper set up for this?
  10. We are seeing a ton of SUBSCRIBE's from only our Polycom customers and it's consuming a TON of CPU resources. Is anyone aware of a bug? We run pbx version 3.3 and the latest Polycom firmware. Any thoughts on how to reduce this?
  11. Ok here's what I would love if possible: Call comes into our AA. Caller presses whatever option that takes them to our support queue.The support queue has 5 accounts in it all ring simultaneously for the entire duration of the caller waiting in the queue. After a certain amount of time let us say 30 seconds, We would like it to include our on call techs' cell phones. So caller here's nice Agent group music with looping statement while all support handset ring and two cell phone are now able to answer. If no accounts or even the added cell's don't answer then the agent group fails out to a
  12. Going ahead and making a thread for these devices. If anyone has any questions regarding these let me know and I'd be more than happy to share. Linksys SPA8000 This is an 8 fxs port ATA (Analog Terminal Adapter or Analog Telephone Adapter). You can either connect the lines through the fxs ports or through a RJ-21 (50-pin telco connector). That is great if you want to maintain the carrier demarc style cross connect. Beyond the physical connections, internally the spa8000 offers a whole host of great features and flexible voip settings including offering 4 internal trunks. One huge advantag
  13. Looks like I have a new customer that will be using the new Audio Codes MP-204 B 4FXS (running 2.6.4_p5_1_build_9) so I can get some lab bench time in. Now this device is almost identical to other audio codes device except of course the additional FXS ports. I've reg'd two accounts (one was for duplication testing) to the mp204 and hooked a plain $10 analog handset to the "line 1" port. I have the CW setting in the Services section checked as enabled and the Call Waiting SIP Reply as Ringing I initiated a call to my cell from the analog handset, and then during that active call I dialed in
  14. Mod Staff, could this topic be moved to the new ATA subforum in VoIP Phones? Thanks.
  15. The settings are working! Thanks.
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