Adam Zarett

I dont want a subscription. If I did , I wouldnt have bought your product to begin with. I dont want to pay over and over for something I could own. I dont want to give money to a company that can decide at any point to rais its subscription costs I expect a company to make a product and set a price. I expect over time the product wil mature, and as features are added, the price will likely increase. I dont expect my cost to roughly tripple overnight.

Change needed to bring a product inline with the market is fair. Taking your loyal, PAYING customers who have built a business model around your pricing structure and charging substantially more for the SAME products / features is not fair. That is greed, and disrespect. There are so many things that are just so absurdly wrong I dont even know whitch injustice I should be raving about. I'll just touch on the one that is ileagel - and hope that others consider my experience as a sign of what may lie in there future. I made a sizeable financial investment in snom hardware and software just 6 months prior. Now im told snom doesnt care about the contract and has chosen NOT to allow me to upgrade to the latest release despite part of my purchase including 1 year of software upgrades. For shame snom. This is NOT how you treat the customers that build your business.