rwhiteside

The upgrade is to the latest firmware that support asked us to move to last week. The transfer is a attended transfer: A call comes into the main number, put on hold, then transfered to voicemail by pressing 8+the extension.

We are using the PBXnSIP appliance and Aastra 55i and 57i phones. We were able to transfer to voicemail with out an issue but then that function stopped working. When you transfer someone to voicemail (8+extension), all they hear is dead air and it never goes to voicemail.