Hello-
I think this is a simple question/fix.
I have a client with 20 snom 821s. They are on Firmware ver 8.7.3.10.
When A (caller) calls B (callee), the display shows callers name and ext # but not the callee name, only shows ext #. This is an ext to ext call. My client wants the name and the ext to appear on the display when calling internally.
I have the checked the web interface and under Preferences i have the "Number Display Style" set for "name number" for all extensions. In addition, all user Identities have first and last name in the Displayname field.
Is this a firmware issue or am I just missing sometime simple. Thanks in advance for your help!
Ted
We provide a hosted service to clients using PBXnSIP ver 4.3.0.5001)