Enrique

Hi !! We are setting up an Exchange 2007 UM scenario with pbxnsip cs410 appliance. We have already configured the PBX and it's working fine, we can receive and made calls from/to the outside and between extensions. CS410 integrated voicemail is also working, if an extension doesn't answer, the user gets the option to record a voicemail. So far ....so good...Now we want to integrate with Exchange 2007 UM, and we have already defined everything according to the PBXnSIP Vsn 4.1 Guide, now when someone calls to an extension; for example ext. 100 and the person doesn't answer the call is getting redirected to the Exchange trunk as supposed (we are using 99$u as External voicemail and 99* and sip:\1@\r;user=phone as input and replacement). When the call arrives to Exchange we were expecting that the voicemail system immediatly began to request to leave a message; but instead of that we are being received by Exchange's automated voice access saying "Welcome to Microsoft Exchange...user 100 please enter your PIN..etc.." I mean, if someone has called from the outside and the person is not in place, the logical next step is something like "Ext. 100 is not available, please leave a message after the tone" or something like that, the external people does not need to enter to a service that is supposed to be only for Internal users so they can access their messages and calendar and stuff like that. Can anyone tell me if I missing something in my config ??? As I stated lines above, the configuration has beend made exactly like suggested in PBXnSIP 4.1 Guide Appendix B. Regards, Enrique

Hi, I have CS410 with version 4.0.1.3499 loaded. The problem I'm having is that all my incoming calls are being detected as anonymous, if I connect a normal phone to the line, the Caller-ID displays correctly on the phone's LCD. I have already adjusted the Input GAIN parameter from 0 to +6db and there's no change on the behaivor. I'm attaching the log file where you can see that the Caller-ID event is dispatched (eVAPI_CALLER_ID_DETECTED_EVENT ) but the CS410 is unable to detect the Caller-ID (PSTN: Did not receive Caller-ID), after answering the call it routes it to extension 170 that its our AutoAttendant. Hope anybody can help. Enrique. [5] 2010/05/06 20:42:54: PSTN: eVAPI_CALLER_ID_DETECTED_EVENT [5] 2010/05/06 20:42:57: PSTN: Going to state RING from state 0 [3] 2010/05/06 20:42:57: PSTN: Channel 0 going to RING [3] 2010/05/06 20:43:00: PSTN: Channel 0 going to NO_RING [5] 2010/05/06 20:43:02: PSTN: Going to state RING from state 4 [3] 2010/05/06 20:43:02: PSTN: Channel 0 going to RING [5] 2010/05/06 20:43:02: PSTN: Did not receive Caller-ID [5] 2010/05/06 20:43:02: Identify trunk (IP address/port and domain match) 1 [9] 2010/05/06 20:43:02: Resolve 11: aaaa udp 127.0.0.1 5062 [9] 2010/05/06 20:43:02: Resolve 11: a udp 127.0.0.1 5062 [9] 2010/05/06 20:43:02: Resolve 11: udp 127.0.0.1 5062 [7] 2010/05/06 20:43:02: Looking for EPID 170 [5] 2010/05/06 20:43:02: Domain trunk PSTN Telmex@kenpei.com.mx sends call to 170 in domain kenpei.com.mx

Did anybody ever resolved this issue??? I'm having the same proble with CS410 version 4.0.1.3499 (Linux), the Caller-ID is not being detected and if I plug a normal phone, the ID shows on the phone LCD. I've already adjusted Input Gain (FXO to IP).