YSJ3010
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Posts posted by YSJ3010
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I am testing 2011-4.5.0.1050 Coma Berenicids
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Hi
in version 3.2 when doing a blind transfer it use to send along the person who transferred the call along with the original caller info
For example R 201
with the callers info
can you add this back in the next version?
Also we have an issue when transferring calls, we always use transfer and not blind transfer, now the problem is that the person receiving the transfer never knows when it was transferred already as it doesn't ring and its very confusing
can you can a tone ones the call it transferred
Thank you
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Hi Support
Is there a way to modify the report it should have by each call the recording name of the call?
Thank you
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Hi
Sugar CRM has no way to have a SOAP point for talking with a PBX.
Any way to able to do screen pops to a URL on incoming calls to a Queue to pass the phone number to a url?
https://sugarcrm.com....aspx?Phone=CID
Exhttps://sugarcrm.com...hone=8135551234
Thanks
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Hi
What is the code to use on the trunk it should display " ANI for emergency calls" ?
Thank you
You can set the "Remote Party/Privacy Indication:" to "Custom Headers" and then set "P-Charging-Vector:" to "Don't use header". That should take the unwanted header out.
A question before we can go ahead.
- What is 7188888888 - domain/trunk/extension ANI?
Depending on the answer, you can look at the http://wiki.snomone...._Custom_Headers and http://wiki.snomone....rs_on_the_Trunk to set your trunk too.
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Hi
We are trying now 2011-4.5.0.1050 Coma Berenicids (Win32) The problem that we are having is that when we are using Remote-Party-ID the invite it not working i know that in this version we can customize the sip invite , well i want able to get this to work like before
PBXNSIP/4.2.0.3973
2011-4.5.0.1050 Coma Berenicids
From: "Stephen" <sip:7188888888@domain.sample.com;user=phone>;tag=14837
From: <sip:>;tag=58356
Contact: <sip:9788885555@22.22.22.22:5060;transport=udp>
Contact: <sip: 22.22.22.22 :5060;transport=udp>
Remote-Party-ID: " Stephen " <sip: 7188888888 @ domain.sample.com ;user=phone>;party=calling;screen=yes;privacy=full
Remote-Party-ID: " Stephen " <sip: 7188888888 @ domain.sample.com ;user=phone>
New P-Charging-Vector: icid-value=;icid-generated-at= 22.22.22.22 ;orig-ioi=domain.sample.com
I guess i will need to use a custom invite Please let me know what it should put that it should work just like the old version Remote-Party-ID
Thank You
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Thank You
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Hi on the missed calls email it shows the To show the AA not the ext number that missed the call , please find attached the missed call XML please let me know what i should change that the mist call the To part should have the ext number that missed the call Thank you
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Hi
Thank You for the preview version
1. By Administrator Permission section a new option was added to allow a ext user access to the whole system
The problem is when the system administrator gives permission to a user to have domain access the domain user can now log in and change his permission for whole system
2. By Number ACD groups this extension can log into theirs opinion 1 or unlimited
How will this work , when we *64 and my ext number is in 3 agents groups (ACD) will the system ask to what ACD to you want to login ?
if yes please add the option by the ext level 1-10 ( now theirs only opinion 1 or unlimited)
3.will this version use multi core processor?
4. do you have a preview version of the pbxnsip version that allows snom , polycom , aastra (will it be released the same time as the someone version ?)
Thank you
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Hi when I setup the pbx to save the cdr as csv (file:disk) this is what it saves in the cdr
only the fist line is in comma delimited
How can I setup that all the info should save in comma delimited format ,
Thank You
enduser2.pbxnipconfig.com,3ecbfe6144832dcd303f3c7c41ecb41f@25.25.25.25,3ecbfe6144832dcd303f3c7c41ecb41f@25.25.25.25,WIRELESS CALLER (718-809-5555),212-444-1111,I,trunk,20111031093853,20111031093853,20111031093914,RR_Global_SIPGW_O_01,,+17188095555,,,udp:24.24.24.24:5060,VQSessionReport: CallTerm
LocalMetrics:
Timestamps:START=2011-10-31T13:38:52Z STOP=2011-10-31T13:39:14Z
CallID:3ecbfe6144832dcd303f3c7c41ecb41f@25.25.25.25
FromID:"WIRELESS CALLER" <sip:7188095778@25.25.25.25>;tag=as46dc37d8
ToID:<sip:12124441111@nycinpro01.siptest.net>;tag=e822d4ba40
SessionDesc:PT=0 PD=pcmu SR=8000 FD=20 FO=160 FPP=1 PPS=50 PLC=3
LocalAddr:IP=24.24.24.24 PORT=17606 SSRC=0x0ff8f7a9
RemoteAddr:IP=25.25.25.25 PORT=18302 SSRC=0x14334146
x-UserAgent:pbxnip/4.2.1.4025
x-SIPterm:SDC=OK SDR=AN
PacketLoss:NLR=0.0 JDR=0.0
BurstGapLoss:BLD=0.0 BD=0 GLD=0.0 GD=0 GMIN=16
Delay:RTD=0 ESD=0 IAJ=3
QualityEst:MOSLQ=4.1 MOSCQ=4.0
,,2292
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Hi
I'm testing the pbxnsip Billing settings its working great the only problems are
1. that the domain Administrator ( my customer) can login to the portal all add money to his account
Is their any way to change the to restricted a domain administrator from changing it ?( only the system administrator should change it )
2.the system cuts off the call 0.00 balance with no warning
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Any way on windows ?
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Thank You for the quick reply , on pbxnsip tire isn't a way to filter calls so i wanted to do it in excel when i copy and past some rows are not right and i cant filter it
How hard is it for you to add the scripted ( please help us )
Thank you in advanced
You mean right now you are receiving the list in HTML format and you want it in CSV instead (comma sepersated values)? Right now it is pretty much hard coded in HTML; you can copy & paste it into Excel and then save it a CSV. No tsur eif you can automate that step easily.
The alternative could be to save the CDR in CSV on the system level and then filter out those messages which are for the ACD.
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Hi
I have a lot of customers that want the ACD(Cue) midnight REPORT IN A .CVS format
please post what i need to change in the email_queue.htm that the email should display everything that it's displaying now + attached cvs "Tab Delimited "
From To Time Account IVR Ringing Talking ( Hold Time )
XXX-XXX-XXXX XXX-XXX-XXXX 23:37 102 0:04 0:02 0:16 1:55
XXX-XXX-XXXX XXX-XXX-XXXX 23:34 102 0:04 0:03 0:17 2:05
XXX-XXX-XXXX XXX-XXX-XXXX 23:24 102 0:04 0:02 0:17
XXX-XXX-XXXX XXX-XXX-XXXX 23:20 102 0:04 0:03 0:21
XXX-XXX-XXXX XXX-XXX-XXXX 23:19 102 0:04 0:02 0:39
XXX-XXX-XXXX XXX-XXX-XXXX 23:18 0:03
XXX-XXX-XXXX XXX-XXX-XXXX 23:18 0:03
XXX-XXX-XXXX XXX-XXX-XXXX 23:16 102 0:04 0:07 0:17 5:04
Please advise
Thanks
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Hi
any update ?
or do you need any other traces ?
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Hi
Please see the trace attached
this is what i did
called #1
called #2
called #3
caller 1 wrang for about 20 sec and stopped
and then caller 2 started to ring
the system told caller 1 "there is 1 more caller head of you "
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Hi
all settings by "When a call approaches the head of the queue:" is blank
Please advise what logging to setup on the pbx to find the problem
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Hi
i got completes from customer that they are wanting on the cue and the system tells then that im the 2 nd then it goes back up to 3 when a caller in front of me starts ringing
if you need any logs please advise how you want me to setup the longing
Please advise
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H
IM using pbxnsip hosted and I have some customers that wan to the MOH to me live Radio ( we got permeation from Radio.com if I don't charge a extra fee for radio on hold )
please advise how I can configure the link below to be a RTP stream
http://player.radio.com/player/RadioPlayer.php?version=1.2.10232&station=91
Please advise
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How can I remove the on hold dial tone
Please advise
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Hi
if I transfer a call to a wrong ext that dos not exist the call will hangup , is their a way that it should ring back on my phone or go back to step 1 that the call started ?
[9] 2011/09/15 12:06:11:Dialplan: Evaluating !^([0-9]{10})@.*!sip:\1@\r;user=phone!i against 2000@test.test.com[9] 2011/09/15 12:06:11:Dialplan: Evaluating !^([0-9]{11})@.*!sip:\1@\r;user=phone!i against 2000@test.test.com[9] 2011/09/15 12:06:11:Last message repeated 3 times[8] 2011/09/15 12:06:11:Hangup: Call 158 not found
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i have this a lot with the polycom the don't some times it wont use the dns server from the router and you need to key in a dns server
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i has this a lot of times
restart the phone press setup > in the network setting key in a DNS and the time will work
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How did you login to the system - using IP address 8.8.8.8 or the DNS name hello.hello.com?
hello.hello.com
Version 5 is available
in Announcements
Posted
Hi
How can i get a demo License for Version 5 ?