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I know the file is there, but the thing is where I should upload it. I don't have an html folder in my pbxnsip install directory. Should I create this directory/folder and upload the file there? Was this directory missing on your server too? Please confirm.

Hello, I am actually experiencing the same problem initiating intercom and paging services on Grandstream GXP 2020 phones. The intercom feature code does work, but extension/phone doesn't auto answer, it only rings. Same is happening with the paging group extension. I need to know what changes I should make in the ringtones.xml file for these phones to be able to auto answer if someone uses intercom feature code or paging group extension. Also I can't seem to find the ringtones.xml file on my server. Where it should be located? I'm using pbxnsip Centos version. I would appreciate if someone can help me with this issue.