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Doug

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Everything posted by Doug

  1. No we are trying to block calls from certain callerid's. Thanks. Doug
  2. Saving changes to the Address book at the domain level just doesn't seem to work. I try changing the name or number and it doesn't save. After about 10 tries i finally saved 1 entry with Blacklist type and my cell number. I then set the account attached to the trunk to "reject" or "busy" and the call goes through as if nothing has been set. I must not be doing something correct. I am at 3.3.2.3183 (Win32). Thanks for any ideas. Doug
  3. We have pbxnsip working with Exchnage UM. We have 10 DID numbers inbound in on a SIP trunk that handles 4 concurrent calls. Because each DID goes to a different Exchange AA or OCS user is there a way to route these to Exchange/OCS without defining an extension for each DID in pbxnsip? This adds an 10 more users to the cost for pbxnsip in additional to the real telephone extensions for these same users to call their OCS Communicators and secondary phones in pbxnsip. Or are we doing the DID routing wrong? Thanks for any ideas. Doug
  4. I have pbxnsip working with Exchange and OCS. All trunks come into pbxnsip then are routed to Exchange/OCS. I want to "blacklist" certain callerid's for all trunks going to Exchange/OCS. I tried adding a number to the address book and making the type Blacklist, but whenever I save it, the contact type reverts to regular contact. How do I make it save as "Blacklist"? Then on the Account under redirection I still want anonymous calls to route but block "Blacklist" calls. How do I define that? Or is there a better way? Thanks for the help. Doug
  5. With version -3.3.2.3183 and setting an alias on the hunt group 110 of +110. Calls to hunt groups are working. You guys are great. Thanks.
  6. With version -3.3.2.3183 and setting an alias on the hunt group 110 of +110. Calls to hunt groups are working. You guys are great. Thanks.
  7. When I make a call from the OCS trunk to pbxnsip calls are handled differently that calls coming in from my carrier trunks or other pbxnsip phones If I call an extension from another pbxnsip extension or my carrier trunks the extension rings and the cell phone rings If a call an extension from Communicator the extension rings but the cell phone does not ring. If I call a hunt group from another pbxnsip phone or carrier the extensions in the hunt group ring. If I call the hunt group from Communicator I got an error in the log indicated it was not an extension that I was calling. Calls from Exchange AA to the hunt also have this error. Shouldn't the calls work the same regardless of the source being the carrier trunks, pbxnsip phones, or OCS/Exchange calls? This seems to be a critical need on our part. Thanks, Doug
  8. Hi we are testing pbxnsip with OCS and Exchange. I believe I heard OCS will only use the 711 codec. I have OCS pointing to pbxnsip as the gateway. Then pbxnsip points to the SIP trunks . The issue is being able to use G729 codec on the trunk from pbxnsip to the carrier. Our trunk carrier can give preference to 729 over 711. We want to save bandwidth so we want whenever possible to use 729. So I set the trunks from pbxnsip to the carrier to prefer 729 then 711. If I make a call from a phone connected to pbxnsip all audio quality seems fine. The carrier says it is using 729. If I make a call from Communicator out the inbound audio is fine but the person I call says it sounds very bad. The carrier says it is using 711. Since I am codec impaired I really need to know how to specify the codec to use on the trunks so the OCS communicators sound as good as the voip phones. What are the correct settings to use? Thanks, Doug
  9. Sorry to be a pest. Is there anything new for me to try? This is an important feature for us. Thanks. Doug
  10. I took the sample XML file on the interop support page for the Cisco phone and copied critical differences from my old XML file. It now works without losing the registration. When I have nothing to do I will try to determine the problem, but for now it works. Thanks for everyones help. Doug
  11. I put firmware 8.4.4 on the phone and the registration still gets "lost" after about 15 minutes. Any ideas? Thanks Doug
  12. I was able to modify the route patterns in OCS and made it accept 313105551212 for 1 callerid 413105551212 for another. Then in pbxnsip defined multiple trunks with different ANI's. Then in the dial plan for a trunk +31* and replace with 1* for another trunk +41* and replace with 1*. Since Broadvox supports non-registered trunks with static IP, it all works great. Thanks for everyones hjelp. Doug
  13. The call route was: From outsiude phone inbound to Broadvox trunk, routed to Exchange UM. Today it is ringing. yesterday it was not. Thanks for the replies. I will watch for things. Doug
  14. The timeout is set to 3600. The nat_enabled only seems to apply to the 7960 serirs config files. I am not sure how to enter that in the XML format. I will try to get firware 8.4.3 or higher. I will let you know. Thanks. Doug
  15. I have a Cisco 7971G. When it starts it registers with no problems. It seems o work fine. After about 10 minutes it loses the registration. When I reboot it, it registers fine again but loses the registration. If I manual register it, all seems to work. Initially I see the automatic registration along with the manual one, but then the automatic one disappears. The firmware versio is SIP70.8-3.2S. This phone works fine on other IP PBX systems. Doug
  16. Hi, I seem to have the same issue. I checked for the ringback.wav. It is in the folder. I tried the Message 180. I still hear no ringing nor message 180. I am using BroadVox. Doug
  17. No problem, soemtimes I just don't explain myself very well. Of course I complicate things by being in a Exchange UM, OCS, pbxnsip environment. Using OCS Communicator as the phone doesn't give me this option. I guess I could login to pbxnsip and change my ANI for each call. That seems like a poor workaround. I was hoping I could somehow modify the ANI by using a different dial plan. So if I wanted to use ANI 310xxxxxxx I would dial "44"(or something) in front of the number and have that dial plan modify the ANI, but I guess that cannout be done? Can the "replacement" values modify the ANI? This seems like a great feature? Doug
  18. I understand how you can set the ANI field in the extension. But I am at my phone making calls. One call I want to use ANI 310xxxxxxx and on another call I want to use ANI 310yyyyyyy. How can I have this ANI value change based upon a specific call from the same extension? Doug
  19. We are testing pbxnsip and want to be able to dynamically set the outbound callerid value. example: We have legal rights to 4 telephone numbers. Some are business numbers some are personal. We have a SIP trunk service. If I am making a business call I want the call to go out with the FROM (Callerid) being the business number. If I make a personal call I want the callerid to go out using the personal number. How do I make pbxnsip set the apporpriate callerid based upon the call I am making from 1 extension? Thanks. Doug
  20. We are evaluating pbxnsip. We have pbxnsip, Exchange 2007, and OCS R2 working together. Basic calls, UM AA routing, message taking etc work great. We need to have a selection from the Exchange UM AA call a hunt group in pbxnsip. We need call the hunt group because we want to call multiple extensions in pbxnsip and use the "Service Flag" to do the calls based upon time of day. We have no problem calling regular extensions from UM. We had to enter a dial route of the 111 to be an "Call Extension" otherwise the call would go out the default trunk instead of being processed by pbxnsip. But when we try to route icalls to a hunt group number, we get an error indicating the number [5] 2009/04/19 10:09:57: Dialplan Standard Dialplan: 111 goes to extension [5] 2009/04/19 10:09:57: Could not start call to extension 111 because there is no registration or the extension is busy If we route the call to an extension that then forwards the call to the hunt group we get the same problem. We actually could do part of what we want to do if an extension could use a "service Flag" to ring based upon time of day but that doesn't seem to be an option. If we route the inbound trunk to a pbxnsip AA, all works fine. If we even route the inbound trunk directly to the hunt group it works fine. It seems to only be an issue when the inbound trunk comes into pbxnsip then routes to the Exchange AA, then back to pbxnsip. Is there a way to: 1. have a service flag be attached to a regular extension? 2. Have Exchange UM/OCS route a call to a hunt group? Thanks for any help. Doug
  21. I guess I don't understand the issue that presents "trouble". Why is this any different than making any external call? When you make a call to an external number all/many systems that I have seen offer an option to confirm connection. So if a call goes to a Cell phone, if the cell phone's voice mail answers, the calling system(Televantage/Asterisk) requires a DTMF to confirm connection. Without this option it doesn't make sense to me to allow any external calls. This should also have nothing to do with multiple concurrent calls. How is this handled by PBX when I am redirecting a call to an outside number? I am sorry I do not understand your system, this is why I am going through a trial. I try features and if I can't find a solution I present the business requirement and hope there is a solution. I believe the business requirement to have multiple calls made concurrently to inside or outside phones is something that is basic. Doug
  22. I have struggled with the following problem. I want to have 4 numbers called concurrently from an AA. I assume I need to use a hunt group but any method that works is good for me. External numbers just will not ring when I use a hunt group. I want my internal extension, a cell phone, a PSTN number, and an external SIP phone called concurrently. How can I do this? Doug
  23. I guess I am missing something. Sorry. 7 is the prefix for Exchange. When I put in the Final Stage field of the Hunt Group, 7111 (111 is the extension), I hear the Exchange prompt for accessing the MB to get messages, not the "Leave a message for Doug" prompt. If I call 111 directly and there is no answer the call goes to Exchange and I get the "Leave a message for Doug prompt". I also tried to set up a speed dial. I created a speed dial of *12 which calls 7111. I put *12 in the Final Stage fiekd and call the Hunt group and get a message saying "the person I tried to call is unavailable". I tried to put any speed dial in the Final Stage and I get that message. So I don't either understand the use of Hunt Groups, or some functions do not work the same in a Hunt Group that work in other areas. Thanks, Doug
  24. I tried adding 8 to the Mailbox Direct Dial Prefix: setting. I then called into an AA and entered 8111 and I got a message indicating an invalid extension. 111 works. I also tried putting an 8 in front of an extension in the Final setting of a hunt group and the PBX also didn't like the extension. Is there some else I need to do? I am using the External Voice Mail system settings for Exchange. Does this defeat the Mailbox direct Dial Prefix? It would be nice to still have this feature if that is the issue. Doug
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