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About tobymac

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  1. Hi, Sorry to barge in but I had this issue before. It's not Vodia's fault I'm afraid. It's actually the snom firmware. You need to downgrade for now or use this beta: http://downloads.snom.com/fw/ or http://downloads.snom.com/fw/ Replace the 300 or 821 with your snom model. But be aware it's a BETA. There is an issue with switching from headset to handset on this beta and probably some other issues. Cheers!
  2. Hi again, Still no update? Thank you.
  3. tobymac


    5.4.0 resolved the issue. Much appreciated. Regards,
  4. tobymac


    I've opened a ticket and uploaded the PCAP. Thank you. Regards,
  5. tobymac


    Thank you sir Have a lovely day.. Regards,
  6. tobymac


    Reason I was asking is that we have two clients that we deployed are having issues with the calls going through VoIP. Sometimes when they call the other party cannot be heard. They need to call the second time to be able to hear. I was trying different settings (changing codecs, following settings on their support page, prioritising QoS on the firewall) but no luck so far. Any suggestions? Thank you. Regards,
  7. tobymac


    Probably in the future? Regards,
  8. tobymac


    Good afternoon, Just wondering if you have the SIP trunk provider settings or do you plan on adding Voipon to the list? Thank you. Regards,
  9. Hi Vodia, Any update on this? Thanks. Regards,
  10. I can confirm it is indeed fixed. Thank you Vodia team Have a lovely day. Regards,
  11. Sorry to burst in the post. Thank you Vodia for this: "We had cases where the CDR directories contained old records with higher sequence numbers (e.g. 102134.xml). The timestamps in the file system will tell you if they are outdated. If that is the case just move them into a separate directory and restart the service." Just wanted to post a new topic Regards,
  12. Should I still send you that PCAP? Regards,
  13. Hi, We have an auto attendant and 3 hunt groups. When somebody calls the hunt group through the auto attendant you can hear the ring. When somebody calls the extension through the auto attendant you cannot hear the ring. Regards,
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