ebernazz

Thanks. What impact does voice mail have? When I said we don't record I was thinking recording conversations not VM. We do have VM. Thanks

Thanks. The 164 number came from an "consultant" pushing Avaya. The 150 number is on the snom website so that is where that came from. We expect about 50 active calls as an average high activity (60 would be peak). We do no recording at all. We do however have 20 employees in an ACD call queue that gets about 400 calls a day (over a 9 hour period) and our current wait time is around 60 to 90 seconds. Would that sound reasonable for pbxnsip? Thanks

Considering a Windows based PBX serving 240 users and 20 "other" type devices coming in on 48 SIP trunks from Global Crossing. I have read that the ideal number is under 164. ANyone using it for this many extensions? thoughts? Thanks!