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nn4l

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  1. The format '+4989......' actually is the canonical format in Germany. The +49 is the country code, 89 is the area code and the rest is the subscriber number. The same number works on every other phone. I even have all numbers on my cell phone address book in this format, so that they still work when I am in another country.
  2. The snom 370 has the software release 7.1.30, and the pbxnsip release is 2.1.5.2357 (Linux).
  3. When dialing a number, I hear about 5 seconds of white noise (static) during the "183 Ringing" phase. When the other phone rings, the white noise stops and I hear the usual ringtone. What is the reason? How can I fix this?
  4. I would like to dial a phone number in the missed call list by selecting it and then pressing the 'ok' button. But this does not work because the entries always have the format like '+49891234567' or even '49891234567' (the latter one is syntactically incorrect, and it is always one of my other DID numbers. So it seems to be generated by pbxnsip.). I need to dial either '0049891234567' or '0891234567'. The format '+49891234567' is also correct but the snom doesn't seem to have the + key. I am not sure whether this is a phone issue or whether I did not set up pbxnsip correctly. Please advise.
  5. Yes, we all work from home, there is no real office. The PBXnSIP software is hosted on a Linux box in a commercial data center. So this box is actually our company PBX. I have now configured PBXnSIP with 10 trunks (to each of the SIP accounts) and 10 dial plans. Each employee has two identities on the SNOM telephone, one is the account of the central number, the other account is his own account. So each user can choose whether to dial out using the central number (for calling new customers for example) or using his own number. Customers can call the central number or the extension if they know it. Also internal calls, routing etc. works just fine. The phone company sold us the 10 SIP accounts because we ordered it this way (out of ignorance) but it can be reconfigured to a SIP trunk. However, having true SIP accounts may not be a bad idea: In case our Linux box fails we could quickly reconfigure our telephones to directly connect with the phone company. So we will not lose connectivity. I think this is a good thing to have and I am not sure whether I should give this up if I can avoid it. My only problem is whether I have to use 10 trunks since this requires a much more expensive license key. In Germany (where I am located) most ISPs offer high-speed DSL plus several SIP accounts plus telephony flatrate plus router for small money. I pay about US$50/month for unlimited 16 MBit DSL, unlimited telephony and 8 SIP accounts. So if PBXnSIP would offer the 10 user version with 10 trunks instead of just one, that would be a killer product.
  6. Our company has 10 employees working from their home offices. The phone company has provided a block of 10 consecutive phone numbers, each number has its own SIP account and password. Currently we have configured all phones (SNOM 370) such that each of them logs in directly to its account – works but obviously we don’t have any PBX features other than plain telephony. What we want to do is using pbxnsip as the middle man, handling all voice mail, transferring calls to a colleague etc. and use the phone company to handle all incoming and outgoing (land line) calls. How would I configure pbxnsip in this situation? Do I need to configure 10 trunks, one for each account? That would be a showstopper because I then need the Enterprise 100 license which is too expensive. How do I create a single dial plan so that each outgoing call chooses the right account at the phone company so that the called party sees the correct caller id (which is set by the phone company dependent on the selected account)?
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