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Vodia PBX

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Posts posted by Vodia PBX

  1. There was an issue with the billing provider that caused the issue for certain kind of licenses (it essentially said the license was not paid and not just no answer). It should be back up again. Not sure if they had an issue with a leap year, or some underneath API change triggered a domino effect. 

  2. The firewall (hopefully) does not even have the chance to see the content. Nor does the OS make any difference. 

    Not sure why my browser does not complain, but that might be something installation specific. I don't see a problem adding the data:, we'll patch the 69.2 with that (just the .dat file). We already used it in the dom_logo.htm where we need it to render the images.

  3. It's actually really a little confusing. The one settings comes from the requirement to keep the system from overloading (absolute number of CDR), and today I would say you can have more than a million records on a reasonable large system. The other requirements comes from the need for clients to retain records for so-and-so many weeks (or years). I would day if its really legally important to a client, you will not get around an external solution because its not about the storage itself, its also about other things like tampering. 

  4. On 1/3/2024 at 12:15 PM, jvoiptel said:

    Ok, thank you. Then, how do you recommend migrating tenants from one server to another when the migration scenario is from v68 to v69? Is SMS Management the only data that is stored differently. It appears the import works just fine aside from SMS settings. Also, if it's not recommended, it may be good to include a warning or failure. I appreciate your suggestions. 

    Moving a tenant between versions will always be hairy. You could clone the server, then perform the upgrade, and then take the backup for the tenant and then move that backup to another server. 

  5. On 12/15/2023 at 8:09 AM, Scott1234 said:

    dm.server.address = dmtcp.yealink.com  

    Hmm we preset provserv2 to us-device-scheduler.ymcs.yealink.com. I hope that that address does not blacklist requests from other regions? Seems like dmtcp.yealink.com is a better choice for now.

  6. If GDMS does not work for you, you can also jut "manually" provision the HT devices. I would still recommend to use provisioning instead of completely manual configuration because of the small tweaks that make the device work better. 

    On the PBX side, make sure that you have added the MAC and the Mac is ready for pairing. In the "advanced setting" set the "Config Server Path" to the address of the PBX (e.g. 192.168.1.2 or pbx.tenant.com) and select HTTP for "Upgrade Via".

  7. Well it a long time since we have added that trunk type. At the time, it was on the "leading" edge, most PC did not even have a working speaker and microphone. Also the WebRTC specification has changed in some areas. In 69.2, we'll use more candidates, e.g. a mix of IPv4 and IPv6 addresses which will improve the likelihood that a two-way connection can be set up. When that is done, we can look into the WebRTC trunk plugin again.

  8. There are some more changes coming for messages in 69.2, so that the PBX can automatically send answers and a tenant can have multiple SMS providers. We have documentation for WhatsApp, but it is not on the documentation portal (work in progress). This should also be available in the 69.2 build on tenant level.

  9. There are currently still many changes happening in the user front end 69. The timeline is that we keep working on all sorts of features; however with the HTML element encapsulation there is some safety in making changes as long as they stay within those custom elements.

    The safest way to make changes right now is to work on the home screen (which is pretty empty anyway). There you have some inviting empty real estate that users will see after they log in. 

  10. Once a message has been sent to the recipient, there is no practical way of deleting it any more, especially on SMS. We all know the embarrassing "this message has been recalled by the sender" email that does not work. What does make sense is to hide the message, so that it does not clutter up the space. For internal messages, we can also think about editing the message, and there we can also show that the message has been edited by the sender to the recipient. It's not even sure if we need a policy for that; IMHO this makes sense in any case and this should work with regulations  that do not allow deletion or alteration of content. 

  11. On 11/27/2023 at 10:21 PM, Fanextech said:

    ... audio quality goes bad sometimes, Is there any codec that you recommend? 

    Generally, transcoding from one codec to another never improves the quality (unless you use some artificial intelligence magic). In other words, if your SIP trunk does only use G.711 there is no point using anything like OPUS.

    That being said, G.711 is bad when it comes to packet loss. Especially on mobile devices it makes sense to use OPUS even though the quality without packet loss might be slightly lower than with G.711 because in situations where the packet loss is high, users will hear a huge difference. 

    In any case, I would recommend to stay from old codecs like G.722 or G.726 and even iLBC. In a nutshell its G.711 or OPUS today.

  12. 15 hours ago, jvoiptel said:

    However, I don't see the pop-up for outbound calls placed by agents.

    We'll have to spend some quality time with outbound calls as well. We have more or less quietly added a page for managing outbound numbers for outbound campaigns, but we need to work more on it e.g. a default wrap-up-code and statistics. 

  13. 8 hours ago, Scott1234 said:

    Added global setting provserv2 for Yealink

    Yealink now runs the cloud provisioning server in different regions (e.g. GPDR so that the data is physically stored in the EU). In preparation for that, the PBX needs a new setting for the server URL. 

    8 hours ago, Scott1234 said:

    Find the right trunk with trunk domain match and IP

     There was a problem that the PBX would not find the right trunk when there are multiple trunks associated with the same IP. 

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