Macfarlan Machinery

setting up the function keys on the snom lets me monitor the line without co lines. that's what i needed. thanks jan!!!!!

I"m having a problem running version 2.1.10.2474 (Win32) where when a user is on the phone and someone calls in, the incoming call never rings and is immediately disconnected. It should and used to ring the office and forward out to their cell phone. Now it just hangs up on the second caller. Once my user finishes his call, the outside caller can now call in. A. they should get call waiting and not hang up. B. it should call the cell phone and not hang up. I rolled back to an old version, but it has other problems. It seems logical to get to the latest version and attack this problem. Any ideas why this disconnects and how to fix this? Thanks EDIT UPDATE: After doing some research here, i found that the problem is with CO lines. If i remove all the CO lines from our system, the incoming calls roll out to the cell as expected. If i put the CO lines back, the calls immediately hang up. I'd really like CO lines so we can monitor what lines are in use on our SNOM360's. But in the short term, removing them has my system working. Any help with this is appreciated.

I'm trying to fax through pbxnsip and i'm having lots of problems. I've got my ATA as an extension and my fax server plugged into the ATA. Whenever I dial my fax number, i get the fax tone for about 1 second and it is supressed to silence. If i try to send faxes, they fail. I can't determine if my ATA is supressing the tone or if pbxnsip is doing it. I've checked that "silence supression" is switched off in my ATA. Can someone please advise me if they've had problems with their fax tone being supressed?

type: Office10 accounts: 10 acds: 1 attendants: 1 barge: True callingcards: 1 cdr: True colines: 1 conferences: 1 domains: 1 hoots: 1 hunts: 1 ivrnodes: 1 lowrate: False mac: xxxblockingxxxxx name: xxxblockingxxxxx recording: False salt: 432345 secure: True soap: False srvflags: 1 trunks: 2 hash: xxxblockingxxxxx Here's what that page returned with a few fields blocked out by me. Our sales guy did have a demo license when he started the setup, then changed licenses. However, i should be able to have at least one hunt, conference, etc. I don't see any limit listed here for pager groups. So am i to understand that we need him to get us another license? I would think the one we have would let us create these groups.

I created a Hunt Group and tested it. Then deleted it and could not add another Hunt Group. I received an error that said"no more licenses available". I found the same behaviour when creating Paging groups, Conferences, Agent groups. The only category that would let me delete someone and re-add another was extensions. All the groups tell me not enough licenses. When i view my licenses, I have plenty. This is an error in the application. I saw that when you delete a group it calls a web page dom_accounts.htm?delalias=xx with xx being some number. I refreshed those url's and was able to re add a conference group. Then i tried again and was back to the same behavior. It says i don't have licenses. What seems to be happening is that the deleting of groups doesn't fully delete and the system thinks they're still there and you run out of licenses. What do i need to do for the system to truly delete an account and therefore truly free up a user licenses when something is deleted?