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esivoip

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Everything posted by esivoip

  1. Thanks To what e-mail and your name this way i can send you the LOg in Info confidential , i my afraid others can see here . My e-mail is Luis.escobar@esivoip.com Thanks very much Luis
  2. Ps ; I trust you and i can let you Log in my server to you look what i doing ? Thanks Again
  3. Sorry Here is other major trouble I have Is whit e-mail when I have a PBXnsip my e-mail was working . When I get SnomOne , I set up the e-mail exact as in the pbxnsip but never worked . I was thinking is because I not have the upgrade , but now that I upgrade I still can get the e-mail work can be some in my server ? I Use dedicated server wind 2008 R2 64 in one of the Best data centers . I think all this troubles are just configuration from my part but I can't figure out what I doing different , for me the Format of PBXnsip was very simple , the SnomOne format is more reach but very confusing for people like me . I will need some New Training again . any help ? please Luis Please advise Thanks very Much Can I call you ? or you can call me at your convenience I am available 24/7 Luis.Escobar@Esivoip 1-203-803-4506
  4. Hello I came whit estrange situation after upgrade , SnomOne to the Last Version ( and Changed my Internet Carrier in these days ) Canbe the Upgrade or The Internet Carrier Change ?? I have a trunks From Net2phone . Here is the situation when I Calling USA Numbers all is ok perfect But when I call Colombia Medellin Numbers I have trouble whit Audio . I hear the ring ok my party answer I can hear them but they can't hear me . Net2phone have tested and say all is ok is my PBX blocking my audio . Now I also have trunks from Call centric and same calls to USA are very good , but whit call centric the situation is different I call my party But I can't hear if the phone ringing is like dead but if I wait my party answer the phone they hear the ring and they can hear me correct , just I can hear if the telephone is ringing . Call centric also say is in my Pbx they have tested . Way I have these troubles Now ? Oslo I find that if I set up in REDIRECTION and I add Ask for name When the call came in that extension the commands no respond ( 1) Take the call or any other command the phone ignore (Snom360) the key strokes . Additional info All worked well before update but also I Changed my internet provider all most at the same time Before I Have Cablevision Bust Sped , I changed to ATT_Uverse Can be Att Modem blocking something In the Firewall ? I opened it and no help . Or can be the Upgrade of the Someone was version 5.01 I upgraded to the last Version my I mess something , but the strange is way only this trouble is whit International calls . Please advise Thanks very Much Luis.Escobar@Esivoip 1-203-803-4506
  5. Yes i like to change the top Header as well Sorry my ignorance I not understand your instructions I do not Noting abouth HTML . can you steep by step show me how and i will copy to the directory , i do have the image . Thanks very much For your help Luis.Escobar@Esivoip 1-203-803-4506
  6. I need help to load my Company logo step by step please. i did it before whit the older version PBXnSip . But Now whit SnomOne last version i can't find my way how i do it. i am apreciate if some one help me Thanks Very much Luis
  7. Web interface View Solved I have IE V 9 In the server But i instaled Google Crome and Now i can work whit My Web interface Thanks very Much for the help
  8. I need to load my Company logo step by step please. i did it before whit the older version PBXnSip . But Now whit SnomOne last version i can't find my way how i do it Thanks again Luis
  9. Thanks Very Much , i was able to see my web Interface now whit Crome , but i do not how i can make work in IE, but i can work whit Crome for now that is great Thanks very much . One Last Request for now , I need to load my logo step by step please. i did before whit the older version PBXnSip But Now i can't find my way how i do it, i forget . Thans again Luis
  10. Please Urgent I have Version 5.0.8 them I upgrade , all work but in the web interface but I can't see my Domains in the web interface is Blank , what happened ? I be able to make calls but I can't see the call details or calls in progress in the web interface .
  11. esivoip

    5.0.8

    Please Urgent I have Version 5.0.8 them i upgrade , all work but in the web interface but i can't see my Domains in the web interface is Blank , what hapened ? I be able to make calls but i can't see the call details or calls in progres in the web interface . Thanks Luis
  12. Thanks But i am apreciate if you can gib me more especific and samples by read the link you send me i can undestand , it Thanks Luis
  13. PLease i need help ; I have trouble to set up the dial plans for outgoing international using Telcentri termination , My National plan work ok , But I can do it whit International Here is what Telcentric what to do , Can someone explain it to me and please send me scream shot , Thanks Please see Below Telcentris Information Provisioning a TelCentris SIP Trunk Information you will need • Voice Gateway: ◦ Use the IP in your SIP Trunk form to send and receive calls ◦ The Host IP for voice traffic is 69.26.183.13 • Domestic Dialplan: ◦ All calls must be Sent and Received in 11 digit format ▪ For example, 8585551212 should be sent as 18585551212 • International Dialplan: ◦ Outbound international calls should be send without the prefix 011 ▪ For example, 011440205551212 should be sent as 440205551212 Configuring the TelCentris SIP Trunk Add a new SIP Trunk Definition/Node/Entity to your PBX settings and label it "telcentris". Please use the following settings: • Voice Gateway: This is 69.26.183.13 or Voice Gateway IP address provided in your SIP Trunk form • Codecs: G.711u/a, G.729 • DTMF Method: RFC 2833 • Registration: NO • Send and Receive calls without Registration: YES • NAT: NO Configuring the Outbound Route in your Dial Plan Utilize the SIP Trunk Definition/Node/Entity labeled "telcentris" that you just configured as the destination for the outbound route in your Dial Plan. The Outbound route examples below accommodate for US 11, 10, or 7 digit dialing as well as International dialing using 011. • Dial Patterns: Identifies which of the following digit patterns to match and to designate as eligible to send out this SIP Trunk ◦ 011. - Matches any number beginning with 011 for International ◦ 1NXXNXXXXXX - Matches US 11 digits ◦ NXXNXXXXXX - Matches US 10 digits ◦ NXXXXXX - Matches US 7 digits • Dial Rules: Digit Modifications (Prepend/Strip) to digits dialed as it is sent to the telcentris Sip Trunk. Send digits to the TelCentris SIP Trunk as follows. ◦ X. - For International, Match 011 but strip 011 leaving only X. it when sent to the SIP Trunk ◦ 1NXXNXXXXXX - For US 11 digits, Send as is with no modification ◦ 1NXXNXXXXXX - For US 10 digits, prepend with a 1 to 10 digits dialed ◦ 1858NXXXXXX - For US 7 digits, prepend with 1858 to 7 digits dialed or replace with 1 and your local area code • Trunk: Specify "telcentris" SIP Trunk created in your Trunk settings as the outbound path. Save and reload your configurations, and your Provisioning is complete.
  14. esivoip

    Icall

    Yes i have same troble and special whit AT&T Mobile Numbers , i do not use the icall for National for that reason i only use for International , because the troble i use difernt Carrier to terminate National Calls . Let me konow if you find the solution Thanks L
  15. Hello I need Help i have a custumer whit Aastra 480i Ct and after provisioning the phone can't find the pbxnsip , I used this configuration i use the web interface , please detail me whow i can get this phone work whit the pbxnsip Thanks See below Aastra 480i CT / 9480i CT Web Configuration (SIP) 1. Power on unit, and allow initial boot process. After boot process has completed, hit the menu button. 2. The menu button is located on the top-left side of the phone. It is the button that is located directly beneath the orange button and noted by the symbol below. 3. Scroll to the Network option and select. 4. Enter the admin password “22222” 5. Scroll to the IP Address selection. 6. Gather the IP Address and browse to that address using a web browser from a machine on the same network as your Aastra phone. 7. Enter the following: Username- admin Password- 22222 8. From the Aastra Web GUI configuration, click Line 1 located on the left-side of the page. 9. Enter This Info - Screen Name – Extension or Phone Number - Phone Number - Extension or Phone Number - Caller ID - Extension or Phone Number - Authentication Name - Extension or Phone Number - Password – Password associated to that extension in IP PBX or your Service Provider password - Proxy Server – IP PBX IP Address or Service Provider Address - Proxy Port – 5060 - Outbound Proxy Server - IP PBX IP Address or Service Provider Address - Outbound Proxy Port – 5060 - Register Server - IP PBX IP Address or Service Provider Address - Register Server Port - 5060 10. Scroll to the bottom of the screen and click “Save Settings” 11. Click reset which is located on the left side of the page. 12. Click “Restart” 13. Your phone will reboot. 14. Your phone will register via your IP PBX or Service Provider and be ready for calls. Notice your extension on the unit after it reboots. You may also browse back to the web GUI in the status – system information to verify if “Line 1” is registered.
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