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Vahag

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  1. Vahag

    TAPI ACD Groups

    Hello all. I am new in TAPI programming and have some problems. I want to create client application which will log all call data in client machine. The problem is the following. Our PBX is configured in such a way, that it has some groups, and when group receives call, this call is distributed to all agents which belong to it. When someone answers the call, this call is displayed as missed to other members of the group. How I can log the real state of call ? I am using Tapi 3.1, and program is in C#. Any help will be appreciated, Thank you, Vahag
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