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IPNOX

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Posts posted by IPNOX

  2. Exchange UM Breaks after some time

    in Microsoft Exchange

    Posted

    Hi there,

     

    I'm facing an issue where my Exchange UM feature doesn't work after some time....

    Should I call the auto attendent via pbxnsip it would not be resolvable..... or call could not be reached...

     

    However, once I re-start the pbxnsip, everything starts working again.....hopefully someone can help :)

     

    the following are the logs i have collected:

     

    9] 2009/02/15 11:00:45: Resolve 3239: udp 60.48.119.41 27408

    [9] 2009/02/15 11:00:46: UDP: Opening socket on port 49410

    [9] 2009/02/15 11:00:46: UDP: Opening socket on port 49411

    [8] 2009/02/15 11:00:46: Could not find a trunk (3 trunks)

    [8] 2009/02/15 11:00:46: Using outbound proxy sip:60.48.119.41:27408;transport=udp because UDP packet source did not match the via header

    [9] 2009/02/15 11:00:46: Resolve 3240: udp 60.48.119.41 27408

    [9] 2009/02/15 11:00:46: Resolve 3241: udp 60.48.119.41 27408

    [8] 2009/02/15 11:00:46: Tagging request with existing tag

    [6] 2009/02/15 11:00:46: Sending RTP for OTU3ZDUyZDg2NTFmNmNhMWVmOTQ0NzE0OGZlMGEzMWY.#543094b467 to 10.1.4.103:21990

    [9] 2009/02/15 11:00:46: Resolve 3242: udp 60.48.119.41 27408

    [7] 2009/02/15 11:00:46: Mailbox prefix ignored because external voicemail in use

    [9] 2009/02/15 11:00:46: Dialplan: Evaluating !^2([0-9]*)@.*!sip:2\1@\r;user=phone!i against 2222@pbxnsip.ipnox.com

    [5] 2009/02/15 11:00:46: Dialplan All Calls Allowed: Match 2222@pbxnsip.ipnox.com to <sip:2222@tpip-p003s.trainpro-ipnox.net;user=phone> on trunk Exchange 2007 Gateway UM

    [5] 2009/02/15 11:00:46: Charge user 1001 for redirecting calls

    [8] 2009/02/15 11:00:46: Play audio_moh/noise.wav

    [9] 2009/02/15 11:00:46: UDP: Opening socket on port 49276

    [9] 2009/02/15 11:00:46: UDP: Opening socket on port 49277

    [9] 2009/02/15 11:00:46: Resolve 3243: url sip:tpip-p003s.trainpro-ipnox.net:5060;transport=tcp

    [9] 2009/02/15 11:00:46: Resolve 3243: a tcp tpip-p003s.trainpro-ipnox.net 5060

    [6] 2009/02/15 11:00:46: Could not determine destination address on 3243

    [7] 2009/02/15 11:00:46: Call 6d09b69b@pbx#20953: Clear last INVITE

    [5] 2009/02/15 11:00:46: INVITE Response 500 Address Resolution Failed: Terminate 6d09b69b@pbx

    [7] 2009/02/15 11:00:46: Other Ports: 1

    [7] 2009/02/15 11:00:46: Call Port: OTU3ZDUyZDg2NTFmNmNhMWVmOTQ0NzE0OGZlMGEzMWY.#543094b467

    [9] 2009/02/15 11:00:46: Resolve 3244: aaaa udp 10.1.4.100 5060

    [9] 2009/02/15 11:00:46: Resolve 3244: a udp 10.1.4.100 5060

    [9] 2009/02/15 11:00:46: Resolve 3244: udp 10.1.4.100 5060

    [9] 2009/02/15 11:00:46: Resolve 3245: udp 60.48.119.41 27408

    [9] 2009/02/15 11:00:46: Resolve 3246: udp 60.48.119.41 27408

  4. 3.1 Beta Image available

    in New Features/Versions

    Posted

    Hi Guys,

     

     

     

    There is this annoying issue that has been around for a long long time.....

    The Scheduling of Conferences cannot sent Email to external parties.......

     

    I really hope this can be fixed...... its such a cool feature to inform external parties of conference but its Broken for sooo long....

     

    It would also be good to have an additional field for us to key in What is the tel. no. for participants to call in to...... or additional Notes field to key in additional conference information.....

     

     

    regards

    Fei Yu

  5. Several Questions on Conference

    in Conference Room Setup

    Posted

    Hi I have been trying hard.... to get the Conference information to be sent out to participant.... but I'm still not able to do it.

    Basically, the rest of the email alerts works e.g. CDR call records, miss call alerts and etc.

     

     

    However, whenever I try to create a scheduled conference, the email is not sent to my participants.

    I have specifically followed the instructions by keying in either ext no. or emails.... both doesnt work.

     

    Please advice...I'm currently using the latest PBXNSIP 2.1.14

     

    regards

    FY

  12. Instant Messaging SIP/SIMPLE

    in General Setup

    Posted

    Is it the Free Xlite client not supporting this feature? Do I have to use the paid version i.e. Bria or eyebeam to get the presence properly displayed?

    Coz I did as per what u mentioned add each other to our respective contact list....but yet its still greyed...

     

    We have no issues doing message chat.......but the presense just not right......

     

    regards

    FY

  13. Instant Messaging SIP/SIMPLE

    in General Setup

    Posted

    I have tested xlite with my pbxnsip for message chatting..... no issues...

    However, I would like to know How to get the correct "presense information" displayed on the other party?

     

    I do not see the icon change in xlite from something offline to online... regardless of whether the other party is registered or not....

     

    regards

    FY

  14. Phone Forking on Extensions using Flags

    in Extension Setup

    Posted

    I tried the same thing with the same results.

     

    No mater what time I set it for, the cellphone always rings.

     

    Maybe we are both doing it wrong????

     

    I asked for the format to use when entering the time of day and was told to use the same method as Day/Night Service.

     

    Bill H

     

     

    Anything wrong with the way day/night is defined then?

    Please see the attached picture.....

     

    thanks

    FY

    post-458-1212577053_thumb.jpg

  15. Phone Forking on Extensions using Flags

    in Extension Setup

    Posted

    HI Guys,

     

    I would like to confirm if there is a bug with phone forking on extensions?

    I'm facing issues where I cannot stop the redirection to my Cell phone no matter what was the state of the flag.

     

    Anyone from pbxnsip can confirm this?

    WIll it be fixed?? its really an important feature.....

     

    I'm currently using the following version:

     

    2.1.10.2474 (Win32)

     

     

    regards

    FY

  16. Auto Attendent + Exchange UM

    in Microsoft Exchange

    Posted

    Fei,

     

    I did some testing on the softphone that I use (Kapanga) and DTMF works properly with Exchange UM when the DTMF transport on the phone is set to RFC2833. DTMF recognition on Exchange does not work properly when it is set to Inband. Does your phone have this setting and how is it set?

     

    Also, there is a UM test program that can be run on the UM server via the Exchange Management Shell called 'Test-UMConnectivity'. When I ran it initially, DTMF tones were not recognized properly by Exchange. To pass this DTMF test, I had to change the 'Exchange' trunk setting RINGBACK on the PBX from 'Media' to 'Message 180'. I don't know if this will fix your problem but you might take a look at that as well.

     

     

    Hi Paul... I have tested.... its still the same....

    I have even checked with my ITSP provider.... they are on Asterix..... and they are using the RFC 2833 for DTMF.... but tis doesn't work....

     

    Hope to get an answer soon otherwise nothing seems useful without working DTMF

  17. 2.1.9

    in New Features/Versions

    Posted

    Hi There,

     

    I have problems registering to trunks after upgrading to 2.1.9.....

    This problem goes away when I downgrade back to 2.1.7.....

     

    However, I face another issue on 2.1.7.

    redirection to cell for with service flag set or clear have no effect.

    Calls are still redirected to cell regardless of the state of the service flags in extensions..... hunt groups works fine...

     

    regards

  18. Auto Attendent + Exchange UM

    in Microsoft Exchange

    Posted

    Hi guys,

     

    I'm currently using an ITSP to allow callers to make connection to the Exchange

    UM . I have no issues with touch tones with other options of the pbxnsip's Auto Attendent.

     

    The following is my test.......

     

    SIP callers -> ITSP -> PBXnSIP -> Auto-Attendent (1000) -> Exchange UM

    Gateway -> UM Extension (2000)

     

    With this setup...... we can connect to the Exchange UM and we receive the greeting "Welcome to Microsoft Exchange......"

    but the DTMF tones are not working for the Exchange UM.... the autoattendent for PBXnSIP works.

     

    Hence, I dun think the prob lies on the ITSP's dtmf tones.......its between the pbxnSIP and

    Exchange UM that might be broken.......

     

    Option "7" on the Auto-Attendent (1000) re-directs to 2000 Exchange UM.

    I've review my trace logs and I can see "DTMF received 7" and after that no other of such DTMF acknowledgements are seen.

     

    Please advice how this can be overcomed...

     

    regards

    Fei Yu

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