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pmenico's Achievements


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  1. Usually in agent groups when an agent does not answer after a certain number of rings the system (PBX) will log them out or put them in DND so their phone does not keep ringing if they are no longer there. Could this be happening to you?
  2. For this to work make sure you turn Filter Packets from Registrar: off on the snom telephone otherwise the phone will reject this message. Thank you for your help. Turns on and off the MWI now.
  3. I made some progress today by using UDP (silly me): but I still have a problem. Is there a way to bypass this? Some phone setting that I missed? Below is the telephone trace: Received from udp: at 20/5/2008 19:52:49:680 (453 bytes): NOTIFY sip:251@;line=m00xv4ly SIP/2.0 Via: SIP/2.0/UDP;branch=z9hG4bK5e3acadf;rport To: <sip:251@;line=m00xv4ly> From: ;tag=4442 Date: Tuesday, May 20, 2008 5/20/2008 7:52:49 PM Call-Id: 3c268afd0ea6-tk5ueq9zigfb@snom360-000413230077 CSeq: 102 NOTIFY Event: message-summary Content-Type: application/simple-message-summary Content-Length: 45 Messages-Waiting: yes Voicemail: 1/1 (1/1) -------------------------------------------------------------------------------- Sent to udp: at 20/5/2008 19:52:49:690 (424 bytes): SIP/2.0 403 Use Proxy Via: SIP/2.0/UDP;branch=z9hG4bK5e3acadf;rport=2057 From: <;tag=4442> To: <sip:251@;line=m00xv4ly> Call-ID: 3c268afd0ea6-tk5ueq9zigfb@snom360-000413230077 CSeq: 102 NOTIFY Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO Allow-Events: talk, hold, refer Supported: timer, 100rel, replaces, callerid Content-Length: 0
  4. Hello: I tried sending a SIP NOTIFY message from my application to the snom phone to control the message waiting lamp: NOTIFY sip:251@ SIP/2.0 t: ;tag=78923 f: ;tag=4442 Date: May 12, 2008 11:45:23 GMT Call-Id: 3c268afd0ea6-tk5ueq9zigfb@snom360-000413230077 CSeq: 20 NOTIFY Event: message-summary Content-Type: application/simple-message-summary Content-Length: 44 Messages-Waiting: no Voicemail: 0/0 (0/0) TcpClient tcpc = new TcpClient(); int port = 5060; IPaddress = ""; But I could not even open the port as the connection request is denied. I also tried port 2051 as suggested in this example on the snom website but the result was the same (Connection rejected/denied). INFO sip:123@;line=z6yxt6av SIP/2.0 v: SIP/2.0/UDP;branch=z9hG4bK-c5036dd36491b35dba0953bcd912b2a7;rport f: ;tag=24433 t: ;tag=ga2hjuhxot i: 3c268afd0ea6-tk5ueq9zigfb@snom360-000413230077 CSeq: 1 INFO Max-Forwards: 70 m: c: message/sipfrag l: 68 From: To: 123 Can anyone explain what I am doing wrong or if there is another way to toggle the MWI on the snom phones? Thank you.
  5. pmenico

    Action URL

    Hello: I am using the following Action URL:$...status=incoming a) The issue is that when I get more then one calls at the same time I have no way of knowing which button (P1-P12) the call is on. The "active_line" always shows 1 since I only have one identidy on the telephone. The other issue is I would like to get caller/called name, not just number. It does show up on the phone display. c) I also want to know if I can get the same information on calls that might appear on an addon module (buttons P13-Pxx). Thanks.
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