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R. Baltzer

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Everything posted by R. Baltzer

  1. Thanks, that is working better ! Kind regards, Rene.
  2. Can you please provide me with the PBXNSIP x86 version? This looks like the SNOM ONE x64 version... Kind regards, Rene.
  3. Thanks. Isn't this the SNOM ONE version, because I will need the PBXNSIP version ! And the path shows WIN64, i think I will need the WIN32 version...
  4. I am using Windows 2008 x86 Kind regards, Rene.
  5. I am using PBXNSIP and SNOM phones with firmware 8.4.33 (beta) and now internal calls are setup to the intercom instead of normally internal calls. On another forum I found this should be a bug in PBXNSIP and is exposed by SNOM firmware 8.4.33: http://forum.snom.com/index.php?showtopic=8168 Is it possible to post an updated version of PBXNSIP with this bug fixed? Kind regards, Rene.
  6. Hi Katerina, I have PM'ed you. Thanks in advance. Kind regards, Rene
  7. Unfortunately not. I am still hoping for a solution someday....
  8. Thanks for replying. I understand that the assigned buttonprofile should overwrite the default button assignment, but that is my problem; There are some Snom300 phones with assigned buttonprofiles and they still have the default Snom300 buttons. So my guess was that the button assignment is not working. Please note that the button assignment for my Snom320 phones is working fine, only the Snom300 phones are not getting the alternate defined buttons. I have reverted back to PBXnSIP version and now also the buttons for the Snom300 phones are provisioned correctly again. Kind regards, Rene.
  9. Ok, thanks, that's clear for now. Still the problem remains about the Snom 300 function keys, they are not provisioned correctly anymore. Kind regards, Rene.
  10. Are you saying that this will be fixed in the next release or for now I have to create the link to the custom file myself? Kind regards, Rene.
  11. Hi, I have upgraded PBXnSIP version to the new version and now I have some provisioning problems: My Snom 300 phones are not getting the configured function keys anymore (the phone is not picking up the config) and also the TFTP custom xml files (snom_300_custom.xml and snom_320_custom.xml) are not picked up by the Snom 300 and Snom 320 phones anymore. I have reverted back to version and now PnP is working fine again. My PnP config is based on the DHCP option 66 and my Snom phones have firmware version 8.4.27. Could this be a bug in the new PBXnSIP version? Kind regards, Rene. PS: I have posted this same question at http://forum.pbxnsip.com/index.php?/topic/4328-v42-first-update-available/ but there it is still unanswered.
  12. I know, but we are a reseller of IT related solutions and we also support the PBXnSIP software. For this reason I want find problems myself in our own network instead of onsite by my customers.
  13. Thanks for replying. This configuration was working fine with PBXnSIP (also with the Shared Line buttons) and it stopped working after the upgrade to version I guess that the working of the Shared Lines is changed a lot then... I will consider changing the configuration. Thanks again. Rene.
  14. I do not understand what you mean by this. I have provisioned the fkeys with PBXnSIP and programmed them to be "Shared line" buttons. All my phones have been reset to the factory defaults before they were provisioned by PBXnSIP so there can not be any leftovers from an old configuration. Do you mean by this that I should not be using the Shared Line buttons with PBXnSIP?
  15. I have moved to version but it is still not working ! Anyone have a clue?
  16. I have checked the shared line option on my Snom phones, but these are all disabled: <user_shared_line idx="1" perm="">off</user_shared_line> <user_shared_line idx="2" perm="">off</user_shared_line> <user_shared_line idx="3" perm="">off</user_shared_line> <user_shared_line idx="4" perm="">off</user_shared_line> <user_shared_line idx="5" perm="">off</user_shared_line> <user_shared_line idx="6" perm="">off</user_shared_line> <user_shared_line idx="7" perm="">off</user_shared_line> <user_shared_line idx="8" perm="">off</user_shared_line> <user_shared_line idx="9" perm="">off</user_shared_line> <user_shared_line idx="10" perm="">off</user_shared_line> <user_shared_line idx="11" perm="">off</user_shared_line> <user_shared_line idx="12" perm="">off</user_shared_line> All the Snom phones were flashed to firmware 8.4.22 after upgrading PBXnSIP from version 3 to 4 and the phones were reset to the factory defaults too. So there could be no leftovers from an old configuration I suppose. The other phone settings are all due to PnP from PBXnSIP.
  17. Could you explain this a bit more because I have no idea where to look?
  18. I have tried the dial plan simulator, it tells me that the Exchange trunk should be used. So the dial plan is looking fine. All my phones do have only one identity configured. I have also created 2 log files on my Snom 320 phone (firmware 8.4.22). One log while manually dialing 7900 and one log while pressing the retrieve button (programmed with speed dial 7900). It looks to me like the problem is caused by the Snom phone; when I start dialing 7900 the phone is immediately sending some sip commands and these are using my sip trunk. So now my dial plan is not functioning anymore I guess... Could this be the problem? LOG1.txt LOG2.txt
  19. No, I am not using a country code or an area code in the domain setup, both fields are empty.
  20. Hi, Since I have upgraded from PBXnSIP to PBXnSIP the dial plan is doing some strange things. My dial plan: 100;Exchange Gateway;;7*;* 200;SIP Provider;;112; 300;SIP Provider;;xxxxxx;"sip:0123\1@\r;user=phone" 400;SIP Provider;;*; With PBXnSIP version I was able to dial 7900 to connect to my Exchange server. Since version this is not working anymore, this call is always directed to the "SIP Provider" trunk. But even more strange is that my Snom 320 programmed button (speeddial 7900) is directed correctly to my Exchange server! When I dial 7900 I see the following log information: [5] 2010/11/24 08:15:59: Dialplan "PBXnSIP": Match 7900@localhost to <sip:7900@;user=phone> on trunk SIP Provider [5] 2010/11/24 08:15:59: INVITE Response 500 Server Internal Error: Terminate 304602b4@pbx When I press the programmed speeddial button I see the following log information: [5] 2010/11/24 08:15:20: Dialplan "PBXnSIP": Match 7900@localhost to <sip:900@;user=phone> on trunk Exchange Gateway [5] 2010/11/24 08:15:20: Charge user 900 for redirecting calls As mentioned before, PBXnSIP version was working fine with this same dial plan! Does anyone know what's going on here? Kind regards, Rene.
  21. Hi, I have upgraded my working configuration PBXnSIP (with a configured and working Exchange 2010 UM server connection) to PBXnSIP Everything is working fine except one thing: I cannot play a voicemail message anymore on my PBXnSIP connected sip-phones. When I click in Outlook on "Play on phone" then I get the following error message on my Exchange server: An outbound call to sip:907@;user=phone couldn't be established. The selected outbound gateway "(PBXNSIP outbound=True secured=False)" returned the error "Peer to peer endpoint does not support authentication.". The caller ID used for this call was 'sip:907@EXCH.LAN.LOCAL;user=phone'. Contact the vendors who support your VoIP gateway and IP PBX hardware for help troubleshooting the SIP response error code specified in the event description. You can also run diagnostic tests on your VoIP gateway or IP PBX hardware to make sure the devices are operational. Additional information: Peer to peer endpoint does not support authentication. At the same time I see the following error message on PBXnSIP: [8] 2010/11/22 17:17:57: Received SIP connection 48 from [5] 2010/11/22 17:17:57: Identify trunk (IP address and DID match) 2 [8] 2010/11/22 17:17:57: Call from an user 907 [8] 2010/11/22 17:17:57: To is <sip:907@;user=phone>, user 55, domain 1 [8] 2010/11/22 17:17:57: To user 907 [8] 2010/11/22 17:17:57: Set the To domain based on From user 907@localhost [8] 2010/11/22 17:17:57: Call state for call object 5: idle [8] 2010/11/22 17:17:57: Call state for call object 5: alerting [8] 2010/11/22 17:17:57: Play audio_moh/noise.wav [7] 2010/11/22 17:17:57: set_codecs: for 24f8e252-8d1e-4637-873c-49bef5ab4587 codecs "", codec_preference count 6 [7] 2010/11/22 17:17:57: set_codecs: for 20985dd5@pbx codecs "", codec_preference count 6 [7] 2010/11/22 17:17:57: update_codecs for 20985dd5@pbx: adding codec pcma/8000 to available list [7] 2010/11/22 17:17:57: update_codecs for 20985dd5@pbx: adding codec pcmu/8000 to available list [7] 2010/11/22 17:17:57: update_codecs for 20985dd5@pbx: adding codec g722/8000 to available list [7] 2010/11/22 17:17:57: update_codecs for 20985dd5@pbx: adding codec g726-32/8000 to available list [7] 2010/11/22 17:17:57: update_codecs for 20985dd5@pbx: adding codec gsm/8000 to available list [7] 2010/11/22 17:17:57: update_codecs for 20985dd5@pbx: codec_preference size 6, available codecs size 6 [3] 2010/11/22 17:17:57: Via is empty, cannot send reply [3] 2010/11/22 17:17:57: Last message repeated 2 times [5] 2010/11/22 17:17:57: Call 20985dd5@pbx: Last request not finished [8] 2010/11/22 17:17:57: Call 20985dd5@pbx: Response does not correspond to open request [8] 2010/11/22 17:17:58: Last message repeated 2 times [7] 2010/11/22 17:17:58: Call 20985dd5@pbx: Clear last INVITE [5] 2010/11/22 17:17:58: INVITE Response 487 Request Terminated: Terminate 20985dd5@pbx [8] 2010/11/22 17:18:00: Packet authenticated by transport layer [8] 2010/11/22 17:18:05: Last message repeated 4 times [6] 2010/11/22 17:18:05: SIP TCP/TLS timeout on, closing connection [8] 2010/11/22 17:18:05: Release SIP thread 48 When I click on "Play on phone" my sip-phone rings one time and then tells me that the connection was ended. This "Play on phone" functionality was working fine with PBXnSIP Can anyone tell me what is going on? Nothing else was changed, only the PBXnSIP software was upgraded to the latest 4.2 release. Kind regards, Rene.
  22. Hi, I have some PnP problems with the new version, my Snom 300 and 320 (fw 8.2.29) phones are not provisioned correctly anymore: I cannot set the VLAN ID anymore via the PBXNSIP webinterface, the field is gone on the PnP tab. Also the Pin for Administrator is not working, it doesn't matter what is configured, the phone will be provisioned with "1234". And even the web password needed for access to the Snom webinterface is not provisioned to the phone so I cannot access it anymore due to authentication failure. The password provisioned from the snom_3xx_phone.xml placed into the generated directory is not working to get webaccess to the phone... The last thing I have noticed about provisioning is that the language on my phones is set to english, the phones are not picking up the dutch language anymore? When set logging to 8 I see the following error message in PBXNSIP: [8] 2010/05/01 15:15:26: Received request for file snom/gui_lang_NL.xml [8] 2010/05/01 15:15:26: Error finding snom/gui_lang_NL.xml, Send back 404 Not Found And the files are still there... Another problem with the assigned buttons is that the agent login/logout button is not working anymore. With the 3.4 release of PBXNSIP this was a toggle button to login to or logout of the assigned agent group but now only the led is showing the status and the button is not working anymore. Using the star codes to login and logout is working fine, but the button does not. Does anyone know how to handle these problems? Kind regards, Rene.
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