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About thomas.lange

  • Birthday 07/19/1971

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    Bremen / Germany

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  1. What do you mean setting ring duration? Where do I have to set this for such a FAX extension? do you mean: Time until mailbox picks up is set to 1 second - I set it to 5 seconds, still no go if Mailbox enabled FAX This is normally set to 1 second for our FAX only extensions, as you see at screenshot in my first message. at "Administrator level / General/System" I can find one option/setting ring duration (s) which is set to 120, I gave it a try with set to 30 seconds (lower values are not selectable at WebGUI) - but this did not make any difference for Mailbox set to just FAX mode. :-( Looks like Mailbox with setting FAX an incoming callis never answered by the PBX at all: If I call an extension with Mailbox configured FAX only (internal or even extrenal calls) there is not any ringing-tone, just like being "quiet" and then after some time busy/hangup for external calls - internal calls looks like keeping in kind of undefinite state, at least not any busy at end of any timeout. Just switching the Mailbox Enabled to Enabled and internal and external calls to this DID/extension are being answered, depending on the setting Time until mailbox picks up. It looks like our issue has to do with the setting FAX for the Mailbox-mode :-( Should I wait until your fix will be released and then try again and report if it solves our issues? Or do you need any additional logfiles or settings?
  2. Thanks for your reply/suggestion: I already tried that setting. It was the first setting I played around with, after we noticed that fax-receiving does not work. Default, After 1 CED tone, After 2 CED tone does not work with Mailbox enabled with FAX only - I did not try After 3 CED tone, btw: switching/changing the Switch to T.38 is not being saved at all, it shows the checkmark if I click save button, but after refreshing that page it is still on "Default". so I canged/tried "global setting": I changed the Switch to T.38 at Administrator level / General/System - there the "save" works, but for Mailbox in FAX only mode it does not make any difference. Only after Mailbox enabled to "Enabled" the Extension will receive fax-messages/transmissions. But then callers can also leave voice-messages, that is unwanted at our "fax only" Extensions.
  3. running VodiaPBX v66.0/Win64 (build: August 18th 2020) does not receive fax-messages anymore when Mailbox enabled/mode is set to FAX only, Status of calls keep in state "Ringing" / looks like not answering anymore. workaround is to set "Mailbox enabled" to Enabled, but then even voice calls/messages are allowed to our fax-only extensions please fix and release an updated v66.0 - many thanks in advance. btw: in v65.0(.11) this was working as expected - so it looks like a bug
  4. good news - after one more update to actual v64.1 now "Extensions" shows the values/data at the "General page/section". one thing I noticed: the build date did not change - so it could be a little bit irritating in which version/build this is fixed. Probably you did not compiled new exe and updated other parts/files... so there was no change with build date. @Vodia PBXthank you @chrispopp perhaps you should update to actual v64.1 and retry importing your test-domain, in case of your issues could have to deal with the now fixed "not displaying values at General page" - Good luck! Gute Nacht.
  5. I can see a TypeError: TypeError: $(...).erase is not a function I attached a screenshot - hope this helps you finding a solution/fix probably an issue inside/with dom_ext.js We are not using a customized version of this file! It should be in it´s "original state" - at least not showing up anywhere under customization / not at domain and not at extension level Any hint how to solve our issue/error? Can you please create a fixed build v64.1/Win64?
  6. I am careful with it :-) I updated to actual Win64 build as of today (Feb11th2020), but even with this version for typ "Extension" the general page/section does not display values (like account number, Outbound ANI etc.) looks almost like this page empty - other pages show their values. I cleared browser cache, tried different browsers (Mozilla Firefox, Chrome), even private mode. No luck - Agent Groups are OK showing values - but Extensions still missing the values/content. and we did not make any changes/user adjustments to the page/page layout. it should be still "original" without any modification.
  7. in v64.1/Win64 (build date: Jan28th2020) in our system the Extensions/General page/section does not show the values (like extension number, name and so on) - but PBX system including extensions is running as expected until now. Looks like the other pages to selected extension are showing values/content. I am just commenting this perhaps you have similar display/not display issue concerning your extension-values.
  8. in 5.1.2v (Win64): calling an extension shows on snom720 phone display not the dialed number anymore: running this version at starting the call the phone display changes/updates with the users/extensions Name (or actual used line/account...?) for our employees it would make much more sense to keep their currently typed/dialed destination number going back to release version 5.1.2 this works as it should: during making a call it shows/keeps displaying the number that I typed/dialed, (I just changed pbxctrl.exe - not any configuration changes required) I did not find any working configuration-setting for 5.1.2v yet for the old function of displaying the destination number :-( Is this a little bug or is there some kind of configuration failure on my side?
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