Hi,
Can someone help me on this customer request please, thanks
it's a mini call centre, at first when customer help the IVR, customer can select 1 to talk to operator, 2 to key in the Identity number. if customer key in the identity number, these will forward to a web database server for veirfying, i managed to set it up via SOAP, however, I am not sure how to setup to let the web server return a message which can be understand by pbxnsip ? apprciate your help please, thanks