i face a production issue with MSS server 2004 R2. when calls come into the ivr during many cases the voice prompts are not played to customer and apparently xfers out to agents.
Speech Engine Services(SES) rejected the incoming audio connection for the following reason: SES was unable to accept the audio connection from <ipaddr> because the header could not be read. (Microsoft.SpeechServer.SpeechServerException). An existing connection was forcibly closed by the remote host (System.Net.Sockets.SocketException).
im unable to get any details from logs wat is causing the problems.
i appreciate any suggestions to resolve this issue.