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CyberNETicos

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  1. Ok ! I figured out what the problema was ! I use the spanish Default IVR. I was also selecting Spanish as the Tone Language. ?WHAT THE HECK IS TONE LANGUAGE? Well, that's what I started asking myself before I realized that each language also has a set of tones (ring tones) asociated with it, correct? So I Spanish does not have one setup, or maybe switching to it has a bug. If Tone language is indeed the tones asociated with a language pack, I suggest naming that RingTone Set, and not asociating it with a language, unless for some geographic regions there are different tones. If that's the case, then please include the english tone set for spanish also Thanks guys, I am once again a happy user.
  2. Hello, I use the autoattendant for my trunk. When a user enters an extension, there is no ringing tone, nor music while the call gets transffered. It's just dead silence until either the extension picks up or voicemail picks up (could be up to 30 seconds) . Half of my customers hang up thinking there is a problem with the phone system. Also, similarly happens when an extension dials another extension. There is no ringtone, just dead silence, until the person or voicemail picks up. ? Any idea why this could happen ? What do you need to troubleshoot ?
  3. Nevermind, I just didn't see the language packs, only saw the linux tarballs. So, I upload them into the spanish folder, and select spanish,.... duhh. Cheers
  4. Hi guys, First of all congratulate you on the new forum. Yahoo was a bit of a pain. Ok, just installed version 2 on an XP machine, and can't select spanish language. I see audio tar files for linux, but just not sure how it works for win32 Thanks
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