Jump to content

dyntech

Members
  • Posts

    6
  • Joined

  • Last visited

dyntech's Achievements

Newbie

Newbie (1/14)

0

Reputation

  1. Not sure what to put there. The problem is only for incoming calls not outgoing.
  2. I am using version 1.5.1.6 with an Audiocodes MP-118 FXO and our celler id only works some of the time. Most of the time we only get 1001, 1002, 1003 etc instead of the actual phone number. Has anyone seen this? Is there a fix? I have been through everything with Audiocodes support and even changed the config of every possible option with no luck. Any help would be appreciated. Mike
  3. dyntech

    Codec

    I am using Version 2.0.1.1624 with a Cisco 7960G with SIP firmware 8.6. How can I tell if they are using the same codec? I am getting a delay in audio and some choppy-ness in voice conversations. The Cisco is using the PNP feature so hopefully it is getting the right codec to use from the PBX.
  4. Fixed it! Not sure which one it was but I deleted and re-created the auto attendant and also re-configured the open ports on the router- just removed them all and readded them and now I get the audio prompts from the auto attendant. Still working on the audio quality. Is there any documentation on QoS?
  5. Yes, there is two-way audio but it is choppy.
  6. I am running version 2.0.1.1624 on Windows SBS 2003 SP1. When a call comes in no auto attendant prompts are heard. If I type the extension I want the call is connected and it is possible to have a conversation. I can also call the auto attendant from the phone and hear audio prompts fine. I am using a Sonicwall router with the most current firmware, I am aware of the issues with Sonicwall and have tried three versions of their firmware, the most recent (SonicOS Enhanced 3.2.3.0-6e) which is newer than the "problem" firmware in the Wiki seems to be the best. Even using the one sugested on the Wiki gave the same results, but the most current seems to give better call quality. I must not have the proper ports opened although I hae opened 506-5062 for SIP as well as the defualt Sonicwall "VOIP" port group. Are there any other ports that need to be opened?
×
×
  • Create New...