Jump to content

Mads Mortensen

Members
  • Posts

    134
  • Joined

  • Last visited

Everything posted by Mads Mortensen

  1. Hi, This is STILL a issue. When all agents are busy (talking) and a call has to wait for than 90 sec. in the queue, the call drops. I can not be true, that a person can not wait any longer than 90 sec. What to do???
  2. Hi, I am trying to import extensions via CSV - but can not make it work. I have tried to load your own ex. (from the wiki) extensions;234 jsmith;9787461111;secret1;secret2;John;Smith;1234;js@pbxnsip.com;000413123456 But that do not work either?? Can you please suplly me with the correct string, Thank you,
  3. Have tried - the script issue disappers, BUT the page is just blank instead???
  4. Nope - do not work - Any other suggestions??
  5. Yes I am using the one from the download page, but I am still getting the error.
  6. I need to have all incoming calls that comes in as 0045xxxxxxxx showed as xxxxxxxx How do I do that???
  7. Everytime I press "extensions" i get a scripting issue. Any help??
  8. I would like to see a LED status on cell calls. E.g. if I forward my direct number (DDI / local ext.) to my cell, and a call is coming in (and is forwarded to my cell) the busy LED will light on the phones which have status LED on my number activated, as long as I am talking(with the forwarded call) We are meeting this demand more & more from the customers, as several other vendors are offering the function. Any ideas when it will be possible to have this function ??
  9. I got the message, that I could put some files into to html OR tftp folder, and then I could update the phones with the new PnP settings; BUT I need to make a file for each phone; And I think this will take the same time, as going online with a customer and correct their phones.
  10. Found the solution & work around for new phones - and the future solution. BUT I can not avoid to correct settings in phones we have sold until upgrade to ver. 3.3. A waste of time to reprogram every phone sold since the day we started!!
  11. When, where and how??? I tried the solution suggested in the forum (with a new set of phones). But I did not work either. How do I do this?
  12. Hi, after upgrading to ver. 3.3.1 we are having huge problems autoprovisioning SNOM phones on our Hosted PBXnSIP solutions What do we do?? It is NOT an option to call back every single phone to reprogram them. Please help,
  13. They need to be able to control the time settings & holidays
  14. How can we give our users (exts) access to control serviceflags WITHOUT giving them admin access???
  15. It is still in BETA fase, right?? It is not under "software download"
  16. works!!! How do I make PnP with 820 ?? I can see it do not work with the 3xx series PnP
  17. Hi, I am using a SNOM820 - it worked PERFECT yesterday But today people can not hear me??? I have found out, that if I press: "HOLD" and then "HOLD" again, I have to-way audio. Other phones work perfect. It is only this one that is causing problems.... any help??
  18. I need to have all incoming calls that comes in as 0045xxxxxxxx showed as xxxxxxxx How do I do that???
  19. It is ringning for 2-3 minuts. - correct. It drops out when calling BUT also when in the queue
  20. FYI I have been told that the current version is a beta! So that might explain the issues.
  21. The problem by using v3 on a multiple domain solution, comes to show in (among other things) the "status" of other ext. Domain A can see status of Domain B (and so on) Further, there are no logic to it - if you are to monitoring 3 ext. (which I tested with), suddenly I had status for ext. 1 from Domain B, ext. 2 from Domain C & ext. 3 from Domain D. I have been emaling with support reg. this issue (which they knew about) and they expect to have a working ver. of v3 for multiple domains out end march.
  22. It is important to notice, that PAC v3 is not yet working correct with Hosted Solutions (multiple domains)
  23. Hi, we are having some problems. We have customer with only two agents - and sometimes, they have a lot of calls. When people are waiting in the agent group, after apx. 2-3 mins. the call dropped. What can be wrong??
×
×
  • Create New...