asealy

Cool, I did that yesterday and test it and the recording play fine but I set the redirect at 20 sec and the phone did not redirect, the recording was just looping over and over. Here are the step I took.: Create the auto attendant 150 and select ivr on auto attendant where I upload the recording. I disable the feature say "please enter the extension number"and the two option below it In my hunt group I add the Service flag account I created with the time and Night Service number 150(auto attendant) I set the redirect to 10 sec for ext 100

Once these options are sselected, I will not get a welcome greeting?

Can I use the auto attendant IVR without using the other feature of the auto attendant such as when you call the store the auto attendant is what you would hear first?

I have setup IVR node to play a recording during our closing time at storess, one problems we have is we have a monitored security system and if the alarms goes off the Security company will automatically call the store to see if it a manager enter the location and the the manager would have to answer the phone and give a panic code. The problem is the recording kick in automatically as soon you dial the number once it is after hours, is there a way I can set this to ring at least 2 or 3 rings before the recording starts?

ANdy, I am experiencing the same problem, what program did you use to make sure your file was 8 hz, 16 bit file

We have recently install and set up pbxin our office. I am trying to set up an after hour greeting for our office , how would I do this? Do I create a IVR Code and add the recording and point the IVR mode to the night service? We are not using Auto Attendant at the moment