Tom Waterman

Hey everyone, I am looking for a way to do this. have a standby pbx waiting to go if server 1 crashes. I read this thread: http://forum.snomone.com/index.php?/topic/3910-pbxnsip-installed-on-redundant-computers/page__p__16858__hl__redundant__fromsearch__1#entry16858 But there is no example of how to configure this anyone have any idea? Regards, tom

\ Sorry my bad. :-) I did see the message and make a quick reply to it just now.

Can you tell me if there was a problem with the link? Tom

I am not sure I can tell the president of the company sorry you need a new phone. Is there anyway to upgrade this via firmware? I have an 870 on my desk does that suffer from the same issues? thank you for all the help. Tom

Ok so here I have a snom 820 running firmware ver snom820-SIP 8.4.22 55096 with PBXnSIP version 2011-4.2.0.3981 (Linux). When someone places a person on mute everything works fine. They can stay on mute forever. However, sometimes when the unmute themselves the phones plays very loud static to everyone. It happens randomly but often. Any thoughts would be greatly appreciated. The owner of the company has one and is now asking if I should find him a different phone. Please help.I have also posted this in the snom phone forum. I am not sure it is a PBX problem but I have had it with different versions of Snom phones. Regards, Tom

I am using a PBXnSIP version. and I see this is a 32 bit Windows version so I can install on the site and provide feedback. Tom

Ok folks I upgraded this client to 4.2.1.4025 (Win32) last week because they were having issues with the voicemail getting cut off. Now I have a new problem. The user can't change her voicemail greeting. Well let me rephrase that. She can log into her voicemail and record a new greeting and select that greeting. You can log into her web portal and go to the mailbox and play the message and it works fine. However when you call the extension the PBX plays the file from the day before. The only thing that corrects this is a restart of the service. Please help. Regards, Tom

I have a customer whose voice mail that is sent to her in email gets cut off. The email time is right. but when you listen to the file the end is missing. One example is 56 second voicemail that has only 37 seconds of audio. The length of the voice mail setting is 5 minutes so I know that is not cutting it off. Anyone have any idea? Regards, Tom

Hello All, I have a pbx the has two interfaces. One is connected directly to the internet and the other connects to the local phone VLAN. It is all in its own seperate little network. I want to permit traffic to the inside interface which I have already done. I just want to make sure that no one can HTTP to the outside interface, with out turning on the firewall in the OS. Is there a way ti limit just http access to the outside interface? thank you! Tom

Hello All, I have a pbx the has two interfaces. One is connected directly to the internet and the other connects to the local phone VLAN. It is all in its own seperate little network. I want to permit traffic to the inside interface which I have already done. I just want to make sure that no one can HTTP to the outside interface, with out turning on the firewall in the OS. Is there a way ti limit just http access to the outside interface? thank you! Tom

I sent the PM today. Sorry for my slow response we have just been slammed here the last couple of weeks. tom

Any word on this thread? I have a customer who is a little upset.

Ok help me out here a little bit. Here is the default ringtone.xml Can you please show me what needs to be deleted? <?xml version="1.0"?> <ringtones> <tone name="custom1"> <!-- vendor snom off --> <vendor ua="Polycom.*">Custom 1</vendor> <vendor ua="Cisco-.*"><Bellcore-dr4></vendor> <!-- vendor snom on --> <vendor></vendor> </tone> <tone name="custom2"> <!-- vendor snom off --> <vendor ua="Polycom.*">Custom 2</vendor> <vendor ua="Cisco-.*"><Bellcore-dr4></vendor> <!-- vendor snom on --> <vendor><http://127.0.0.1/Bellcore-dr4></vendor> </tone> <tone name="custom3"> <!-- vendor snom off --> <vendor ua="Polycom.*">Custom 3</vendor> <vendor ua="Cisco-.*"><Bellcore-dr4></vendor> <!-- vendor snom on --> <vendor><http://127.0.0.1/Bellcore-dr4></vendor> </tone> <tone name="custom4"> <!-- vendor snom off --> <vendor ua="Polycom.*">Custom 4</vendor> <vendor ua="Cisco-.*"><Bellcore-dr4></vendor> <!-- vendor snom on --> <vendor><http://127.0.0.1/Bellcore-dr4></vendor> </tone> <tone name="internal" type="internal"> <!-- vendor snom off --> <vendor ua="Polycom.*">Internal</vendor> <vendor ua="Cisco-.*"><Bellcore-dr2></vendor> <vendor ua="Grandstream HT-.*"></vendor> <!-- vendor snom on --> <vendor><http://127.0.0.1/Bellcore-dr2></vendor> </tone> <tone name="external" type="external"> <!-- vendor snom off --> <vendor ua="Polycom.*">External</vendor> <vendor ua="Cisco-.*"><Bellcore-dr3></vendor> <vendor ua="Grandstream HT-.*"></vendor> <!-- vendor snom on --> <vendor><http://127.0.0.1/Bellcore-dr3></vendor> </tone> <tone name="intercom" type="intercom"> <!-- vendor snom off --> <vendor ua="Polycom.*">Auto Answer</vendor> <vendor ua="Cisco-.*" type="call-info">auto-answer=0</vendor> <vendor ua="optiPoint .*" type="call-info">auto-answer=0</vendor> <!-- vendor snom on --> <vendor ua="snom.*" type="call-info"><{from-uri}>;answer-after=0</vendor> <!-- vendor snom off --> <vendor ua="Linksys.*" type="call-info"><{from-uri}>;answer-after=0</vendor> <vendor ua="Aastra.*" type="call-info"><{from-uri}>;answer-after=0</vendor> <vendor ua="Yealink.*" type="call-info"><{from-uri}>;answer-after=0</vendor> <!-- vendor snom on --> <vendor type="answer-mode">Auto</vendor> </tone> </ringtones>

Any word on this?

Colin a few months ago we went through a period were we would have 300 or so blacklisted IP addresses a day. The easy way to avoid that it to ALLOW you internal subnet that the phone is on and if you have a SIP provider allow them as well. The blacklist everything else. Cheers, Tom

We are given the Page cannot be displayed error. No login in box. However I would like ti to be seamless. I want the user to click on the link and the phone dial.

Hello all. I just upgraded a client to 4.2.0.3958. When a user recieves a missed call email the get the number in a HTML link if you click on the link it shoul start a remote dial however it does not. You get an IE saying the page can not be displayed.Here is one suck link: http://pbx_ip_address/remote_call.htm?user=1234%40xpbx.local&dest=802XXXXXXX Any help would be greatly appreciated. Tom

What if I just want the user to be able to select one of the ringtones on the phone? Should I just delete all the settings in the ringtones.xml file?

All, I have an install using 4.2.0.3958 on Windows. Before when they were running 3.2 they were able to change the ringtones on the phones and it worked. The standard rington is terrible (customer opinion). How can I make it so they can use one of the ringtones on the phone. These are snom 370 running 8.4.18 42574 and are autoprovisioned by the pbx. Any help would be greatly appreciated. Tom

I was unable to load the pcap file because it was 600k and to large for the site. I found the reason the outbound calls were failing was because the PBX originaly used UDP as the transport layer oncew I changed it to TCP in the PNP settings and rebooted the phone everything worked.

Ok everyone, I tried this upgrade a month ago and inbound and outbound calls worked but ext to ext calls were broken. So I had to roll back to a 3.4 version. I upgraded all phones to 8.4.18, they are snom 370s and they have been working for a few weeks. I tried to upgrade to the most recent version from the website and I still have a couple of phone behaving terribly. one is the director of the 911 center. She can receive inbound calls fine. but she can't make any outbound calls. I have attached a pcap file. I am getting wierd errorts like 491 Request Pending and 481 Leg/Tranaction does not exsist. Any help is greatly appreciated. Tom 192.168.19.101.zip

Yes if there are no voicemails it goes to the main menu. Anyway to avoid having to listen to the voicemail first?

Hello Everyone, I have somewhat of a strange issue. The PBX version is 3.4.0.3198 and the phone have been upgraded from 7.3 to 8.4.18. Now when a user logs into thier voicemail box they are given new messages first and not the main menu of the mailbox. Is there a way to change this? The only thing that has changed is the firmware on the phones. Thank you so much. Tom

The pbx is version 4.3.0.3198. No access-list feature in this version. :-)

That was the first spot I put it and it is still there. So how does the phone know to get there? Even if I could put it there and go to the phone and manually place the link to the upgrade in there and press load would be ok, until I can get them upgraded from version 7x.