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Cld007

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Posts posted by Cld007

  1. Hi team,

    Just a quick follow up for clarification on this. 

    If the fundamental functionality of this agent group setting has indeed been changed in v63, can we request an additional field so we can add numerous extensions simultaneously as per previous versions.

    Many thanks 

  2. This will affect the ringing patterns for alot of our clients too. 

    If the logic of this has changed, can we have another setting that functions as this one did previously please? Eg. Ring all extensions defined in this field simultaneously after (x) seconds. 

     

     

  3. We've recently upgraded to v58, now v59 and have come across a few issues- some of which are now fixed in v59- thank you.

    Currently the times on our Snom phones are wrong for the Queensland timezone (australia)

    Previous pbx versions would show the time after the time zone- this was helpful to check if it was correct. Now there is no way to tell without provisioning a phone.

    Is there a way to manually override the time? 

    Can the time be added back to the time zone dropdown?

     

    Many thanks

  4. Hi guys,

     

    We're looking to quote on some hotels and would like to know if anyone has had any experience with Property Management System integration?

     

    - What PMS software have you integrated with?

    - Is it reliable & easy to use?

    - Was the PBX onsite or hosted?

    - What difficulties did you have with the integration?

     

    Really appreciate your help in advance.

     

     

     

  5. Hi guys,

     

    We run a few hosted platforms.

     

    The one in questions is using version 5.5.5- we have just noticed that there is no WAV file attachment on the emails that are being sent.

     

    The setting s definitely set to "Send message as attachment to email".

     

    The body of the email (below) even confirms the setting is correct on the PBX though there is still no attachment.

     

    Voicemail from Anonymous (anonymous) to PBX 2

    You have a new voice mail message from anonymous (10 seconds). You will find the message in the attachment of this email.

     

    Have you experienced this before?

  6. Hi guys,

     

    We have some extensions on a domain that have been working fine and connected for 90 days plus.

     

    Recently 3 of the extensions were restarted and now they will not re-register.

     

    The logfile in the domain of the PBX is showing these for the extensions trying to register: (replaced a few digits with x)

     

     

    [7] 2016/08/09 11:44:45: Port 59: Discard SRTCP packet from 210.10.xxx.xx:53709 with wrong MAC

    [7] 2016/08/09 11:44:45: Port 367: Discard SRTCP packet from 210.10.xxx.xx:62129 with wrong MAC

    [7] 2016/08/09 11:44:46: Port 154: Discard SRTCP packet from 210.10.xxx.xx:52753 with wrong MAC

     

    We've connected one of the problem extensions using a different handset at a different location/network without any problem. Haven't tested handsets from the site with the problems on a different location/network as yet.

     

    Any ideas on what could be causing this problem?

     

    Many thanks

     

  7. Hi,

     

    As there are no PBX provisioning files for this handset, How do we configure a Snom M300 to access the LDAP on the PBX?

     

    Settings required:

     

    LDAP Central Directory

     

    Central Directory Location: LDAP Server

    Server:

    Port:

    Sbase:

    LDAP Filter:

    Bind:

    Password:

    Virtuel Lists:

     

    Handset Identity:

     

    Name: "cn" or "sn+givenName"

    Work:

    Home:

    Mobile:

     

     

     

     

     

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