Cld007

Noticed an error on my part. I've just fixed the blf numbers as per below but BLF still not working for buttons 19-24. Any assistance would be greatly appreciated. <!-- Multipupose Key 19 --> <P397>1</P397> <P398>0</P398> <P399>{blf 19}</P399> <P400>{blf 19}</P400> <!-- Multipupose Key 20 --> <P401>1</P401> <P402>0</P402> <P403>{blf 20}</P403> <P404>{blf 20}</P404> <!-- Multipupose Key 21 --> <P405>1</P405> <P406>0</P406> <P407>{blf 21}</P407> <P408>{blf 21}</P408> <!-- Multipupose Key 22 --> <P409>1</P409> <P410>0</P410> <P411>{blf 22}</P411> <P412>{blf 22}</P412> <!-- Multipupose Key 23 --> <P413>1</P413> <P414>0</P414> <P415>{blf 23}</P415> <P416>{blf 23}</P416> <!-- Multipupose Key 24 --> <P417>1</P417> <P418>0</P418> <P419>{blf 24}</P419> <P420>{blf 24}</P420>

Thank you very much for your help. Can you please assist further? The phone provisions fine from the grandstream-gxp2100.xml file, however it only has config for 16 buttons. The 2160 has 24 buttons. I have tried customizing the file in the same pattern to include the extra buttons but this has not worked. See below. I added in the Multi Purpose keys between 19-24. They previously stopped at 18. <!-- Multipupose Key 1 --> <!-- ===================================================================================== --> <!-- Key Mode. --> <!-- 0 - Speed Dial, 1 - BLF, 2 - Presence Watcher, 3 - eventlist BLF --> <!-- 4 - Speed Dial via active account, 5 - DialDTMF, 6 - Voicemail, 7 - CallReturn --> <!-- 8 - Transfer, 9 - CallPark, 10 - Intercom, 11 - LDAP Search --> <!-- Number: 0-11 --> <!-- Mandatory --> <P323>1</P323> <!-- Account. 0 - Account 1, 1 - Account 2, 2 - Account 3, 3 - Account 4, 4 - Account 5, 5 - Account 6 --> <!-- Number: 0 - 5 --> <!-- Mandatory --> <P301>0</P301> <!-- Name. Max length allowed is 32 characters. --> <!-- String --> <P302>{blf 1}</P302> <!-- User ID. Max length allowed is 64 characters. --> <!-- String --> <P303>{blf 1}</P303> <!-- Multipupose Key 2 --> <P324>1</P324> <P304>0</P304> <P305>{blf 2}</P305> <P306>{blf 2}</P306> <!-- Multipupose Key 3 --> <P325>1</P325> <P307>0</P307> <P308>{blf 3}</P308> <P309>{blf 3}</P309> <!-- Multipupose Key 4 --> <P326>1</P326> <P310>0</P310> <P311>{blf 4}</P311> <P312>{blf 4}</P312> <!-- Multipupose Key 5 --> <P327>1</P327> <P313>0</P313> <P314>{blf 5}</P314> <P315>{blf 5}</P315> <!-- Multipupose Key 6 --> <P328>1</P328> <P316>0</P316> <P317>{blf 6}</P317> <P318>{blf 6}</P318> <!-- Multipupose Key 7 --> <P329>1</P329> <P319>0</P319> <P320>{blf 7}</P320> <P321>{blf 7}</P321> <!-- ====================================================================================== --> <!-- Mutlipurpose Key 8 - 18 FOR GXP2110 ONLY --> <!-- ====================================================================================== --> <!-- Multipupose Key 8 --> <P353>1</P353> <P354>0</P354> <P355>{blf 8}</P355> <P356>{blf 8}</P356> <!-- Multipupose Key 9 --> <P357>1</P357> <P358>0</P358> <P359>{blf 9}</P359> <P360>{blf 9}</P360> <!-- Multipupose Key 10 --> <P361>1</P361> <P362>0</P362> <P363>{blf 10}</P363> <P364>{blf 10}</P364> <!-- Multipupose Key 11 --> <P365>1</P365> <P366>0</P366> <P367>{blf 11}</P367> <P368>{blf 11}</P368> <!-- Multipupose Key 12 --> <P369>1</P369> <P370>0</P370> <P371>{blf 12}</P371> <P372>{blf 12}</P372> <!-- Multipupose Key 13 --> <P373>1</P373> <P374>0</P374> <P375>{blf 13}</P375> <P376>{blf 13}</P376> <!-- Multipupose Key 14 --> <P377>1</P377> <P378>0</P378> <P379>{blf 14}</P379> <P380>{blf 14}</P380> <!-- Multipupose Key 15 --> <P381>1</P381> <P382>0</P382> <P383>{blf 15}</P383> <P384>{blf 15}</P384> <!-- Multipupose Key 16 --> <P385>1</P385> <P386>0</P386> <P387>{blf 16}</P387> <P388>{blf 16}</P388> <!-- Multipupose Key 17 --> <P389>1</P389> <P390>0</P390> <P391>{blf 17}</P391> <P392>{blf 17}</P392> <!-- Multipupose Key 18 --> <P393>1</P393> <P394>0</P394> <P395>{blf 18}</P395> <P396>{blf 18}</P396> <!-- Multipupose Key 19 --> <P397>1</P397> <P398>0</P398> <P399>{blf 19}</P399> <P400>{blf 19}</P400> <!-- Multipupose Key 20 --> <P401>1</P401> <P402>0</P402> <P403>{blf 20}</P403> <P404>{blf 20}</P404> <!-- Multipupose Key 21 --> <P405>1</P405> <P406>0</P406> <P407>{blf 20}</P407> <P408>{blf 20}</P408> <!-- Multipupose Key 22 --> <P409>1</P409> <P410>0</P410> <P411>{blf 20}</P411> <P412>{blf 20}</P412> <!-- Multipupose Key 23 --> <P413>1</P413> <P414>0</P414> <P415>{blf 20}</P415> <P416>{blf 20}</P416> <!-- Multipupose Key 24 --> <P417>1</P417> <P418>0</P418> <P419>{blf 20}</P419> <P420>{blf 20}</P420>

Don't worry. It's working again :-) Thank you

Additional logs below. (MAC & Server address removed) [9] 2016/01/04 16:18:22: Initialize TLS connection [9] 2016/01/04 16:18:22: HTTP 52.28.89.237: send_client_hello(0301568a009e8009e719d6ee4314875b2b9db9399bf7182aef2dd7590fa9ad60bf77000008002f0035000400050100001e0000001a001800001570726f766973696f6e696e672e736e6f6d2e636f6d) [7] 2016/01/04 16:18:22: https:provisioning.snom.com:8083: Return code 500 [5] 2016/01/04 16:18:22: Prov response: [7] 2016/01/04 16:18:22: https:provisioning.snom.com:8083: DNS A returned 52.28.89.237 [7] 2016/01/04 16:18:22: https:provisioning.snom.com:8083: Connect to 52.28.89.237 [9] 2016/01/04 16:18:23: https:provisioning.snom.com:8083: Send request POST /xmlrpc HTTP/1.1 Host: provisioning.snom.com:8083 Content-Length: 273 Authorization: Basic Y2xvdWR0ZWxlY29tOmdTa0dVRnFB Content-Type: text/xml Accept-Language: en-us User-Agent: Mozilla/4.0 (compatible; PBX) <?xml version='1.0'?> <methodCall> <methodName>redirect.registerPhone</methodName> <params> <param> <value><string>000413xxxxxx</string></value> </param> <param> <value><string>http://serverxxxxxx.com</string></value> </param> </params> </methodCall> [9] 2016/01/04 16:18:23: Initialize TLS connection [9] 2016/01/04 16:18:23: HTTP 52.28.89.237: send_client_hello(0301568a009fa39cfde6b08542db22fb14bef22de8e25abf3b6a68e8ca2760d4e388000008002f0035000400050100001e0000001a001800001570726f766973696f6e696e672e736e6f6d2e636f6d) [7] 2016/01/04 16:18:23: https:provisioning.snom.com:8083: Return code 500 [5] 2016/01/04 16:18:23: Prov response:

Hi guys, Maybe the wrong place for this but do you know of any issues with the Snom Redirection server at the moment? Getting errors when trying to add MAC addresses to extensions. Appreciate your help in advance. Thank you, [7] 2016/01/04 15:47:25: https:provisioning.snom.com:8083: Return code 500 [5] 2016/01/04 15:47:25: Prov response: [7] 2016/01/04 15:47:25: https:provisioning.snom.com:8083: DNS A returned 52.28.89.237 [7] 2016/01/04 15:47:25: https:provisioning.snom.com:8083: Connect to 52.28.89.237 [9] 2016/01/04 15:47:26: https:provisioning.snom.com:8083: Send request

FYI- just saw this response to another post "There was a bug in 5.3.0 where you don't hear ringback when you call an extension through the auto attendant. It is already fixed and will be in the next release." Can this be confirmed please?

Hi guys, Has anyone had any luck with this? Cheers

II wouldn't worry too much if it detect a normal number as a phone number- the user just simply doesn't click on it. These formats would be good to have added if possible please- xx xxxx xxxx xxxx xxx xxx xxxxxxxxxx

Not so simple unfortunately. The issue is happening in all domains. Do you have any other ideas?

Hi guys, Weird issue starting happening today/yesterday. - Call comes in to AA (Auto Attendant) and caller hears AA message - Caller presses a number to go to an Extension - The extension handset will ring fine - The caller hears no ringback tone (just silence) - The extension is answered and audio works fine. - Calls direct to extensions hear ringback tone fine - If the AA diverts to a hunt or agent group, the ringback tone works fine. Any help or suggestions would be greatly appreciated. Cheers

Thanks for the reply. We are trying to test their Elastic SIP trunk though haven't been able to get it working after hours of testing.

Has anyone had any success with configuring a Twilio SIP trunk? Nothing seems to be working. Appreciate your assistance in advance.

Is it possible to configure the extension to identify number formats for other countries?

Excellent, thank you very much. Where can we find the correct xml template so we can load into the pbx for pnp provisioning?

Hello, Is it possible to autoprovision these handsets and manage the buttons through the pbx? Thanks.

Thank you very much for your help. After further testing- The contacts still do not delete on the PBX after they've been deleted in the exchange account. Even after auto sync or manual sync. Is there any way to fix this please?

Hello, We have ActiveSync working however we have a few questions- - contacts that are deleted from the exchange server are not deleted from the PBX. Is there any way to fix this? - Is there a limit to how many contacts can sync with each user? - Is there a way to sync the global contacts with an exchange account? Many thanks!

Thank you very much for your assistance.

Would it be possible to put multiple PBX instances (with multiple tenants) on a single VM? This setup is required to divide up the administration of different groups of tenants between different admins.