jacobtalbot
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Posts posted by jacobtalbot
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What version are you running? There were versions with bugs in the cell phone forking area.
Software-Version:5.4.1 (Win64)
It works intermittently now. Sometimes it will ring a mobile, others it won't. We have 4 lines on our trunk, so that shouldn't be a problem.
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Maybe the cell phone mailbox picks up? Try to have the cell phone user press "1" to connect the call, then those effects should not interfere with the PBX connection.
The cellphone doesn't get a chance to ring either. It makes one ring on the call and completely drops out.
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Hello
We are wanting to have our cell phones ring as well as our desk phones for if we are not in our office, however when we try to set this up, our incoming calls ring for a minute and then fail.
Have I missed something in the configuration, or is this not how it's going to work for us?
Cheers
Jacob
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If you put the ACD into the final stage of the hunt group, you should get the behavior that you want. You might need two BLF keys for this, one for the hunt group and another one for the ACD.
the hunt group won't allow the ACD to be in the final stage, or any of the stages for that matter.
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Hello
Currently we have a SIP Trunk with 4 lines. We call a hunt group for 30 seconds and if no one answers it goes to an extension which acts as our voicemail.
Is there a way to do the following:
Call hunt group
if no one answers, place call into a queue with hold music
When someone is available they can pick up the call from a BLF key on the phone.
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I setup my phone over the LAN, and it provisioned everything without a problem, but now I can't login to the phones admin interface via the web.
Does the PBX change the details?
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Hello
I am playing around with a GXP2160, and I am wanting to get the button on the side of the phone to reflect a few things. I have setup the phone under "Buttons" in the Vodia PBX software, and every time I make a change the phone reboots, but nothing gets reflected on the phone itself.
I've attached my buttons list as well.
Is there something I have missed?
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If you are using VLC then you don't need to use the WAV device in Windows. Just have VLC stream RTP data on a port of the PBX. There is a old link http://wiki.vodia.com/index.php?title=Streaming_VLC_and_snom_ONE that shows how this works; it is a couple of years old but it should still work.
Thanks for that. The only issue is that the audio looses a lot of quality. Is there a way to ensure a better audio quality?
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Oh sorry did not see that you are using the WAV input. I assume that when you record something with the WAV device it works fine. The WAV is another very old technology from Microsoft; what OS are you running there? Maybe the newer versions of Windows have changed something in the API that would catch us on the wrong foot. Also I assume that you are running the 64-bit build on a 64-bit system?
Well obviously using VLC would be a short-term workaround.
*Bump
Has anyone had any luck with streaming audio through to the PBX at a decent quality? How can we increase the quality of an RTP stream?
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Oh sorry did not see that you are using the WAV input. I assume that when you record something with the WAV device it works fine. The WAV is another very old technology from Microsoft; what OS are you running there? Maybe the newer versions of Windows have changed something in the API that would catch us on the wrong foot. Also I assume that you are running the 64-bit build on a 64-bit system?
Well obviously using VLC would be a short-term workaround.
Thanks again for your reply.
Using Windows 10. 64bit. Latest VLC.
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This could be a byte alignment problem (little endian big endian problem). You could try changing the source, many players have a flag for that.
Thanks for the reply.
We're using VLC to play the music, but even when VLC isn't open it is still screeching. We are having to use a program similar to VAC for creating a virtual loopback. Any recommendations?
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Hey
I am nearly there with music on hold. I have managed to get the WAV Input working and listening to music, however every 5 - 10 seconds it cuts out with a weird electronic static noise or screeching sound, then theres a bit of noise, and then another screeching sound and then back to the music. It then repeats that process. This happens even when theres no audio playing.
Running the latest version 5.3.2 (Win64)
The Music on Hold input is:
MusicOnHold Wave Input :l16b -
I've sorted it out - I had to enable the Call Waiting service on my extension specifically.
Thanks for all your help
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Well most phones offer a call waiting function where you can see the 2nd call coming in. Then you just have to accept the 2nd call, which will put the first call on hold; then you can toggle between then and e.g. transfer them to another line. For that you don't need any group function.
Im going to assume that our phones aren't capable of that. We have the Grandstream GXP1200's. Fairly basic VoIP phones.
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Hey there
Can someone please tell me the best way to do the following config for our phones:
1 - User calls in to our phone system
2 - The phone system automatically answers and welcomes them, and then places them on hold
3 - When being placed on hold, the hunt group is called
4 - We can answer the call.
Cheers
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When it comes to interoperability CO lines are not a reality yet. There were some proprietary implementations from snom and from BroadSoft, but their support in the endpoints had their ups and downs. There is a new RFC available for SLA, however we are not aware about any implementations yet. If you want to get things done this year, I would rather use park orbits and/or hunt groups and ACD groups.
Thanks,
Are there any guides on how to get them up successfully? Currently running into the issue where if I am the only one in the office and I have just taken a call, and then the next line rings I can't answer it from my phone.
Cheers
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You could use a hunt group for that. Or you can use redirect on busy for that extension. Depending on your call volume, using an agent group could also make sense. There are several ways to get this done, this is a typical problem that can be addressed with a PBX.
I was looking into CO-Lines.
How can I get the CO-Lines to reflect the SIP-Trunk lines that we have? I have tried to set them up but with no luck.
We are using Snom on a Mac Mini, version 5.1.1 (MacOS).
Thanks
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Hello
We have phones that can utilise 2 lines. Our SIP Trunk is capable of 4 lines.
I was wondering, how can I get Line 1 to ring as our main line, and then Line 2 to ring as the second line on all of our phones.
Example, is Line 1 is busy on another call, Line 2 will light up to be answered.
Cheers
Jacob
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Hey there
Just recently setup SnomOne as the PBX for our phone system, and using 3rd party phones (Grandstream GXP1200's). Everything works fantastic except for one little issue...
My extension, 100, is able to transfer calls, however the other extension, 200 is not. The call get lost in the system and cannot be retrieved.
Any ideas?
Thanks
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Hello
I am setting up my SnomOne software. I cna get a ringback when calling out but I cannot get a ringback when calling in.
I can force a ringback but then it removes the ringback from outbound calls and then applies it to people calling in.
Have I missed something here?
Cheers
Jacob
Having cellphone breaks incoming calls
in Using Cell Phones
Posted
Where can I find the download for 5.4.1a?