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almoondsllc

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Everything posted by almoondsllc

  1. I think Vodia should say clearly if Zoho CRM/Phonebridge is supported or not. I got the enterprise version for the Zoho CRM integration, according the link https://doc.vodia.com/zoho_crm it should work but in fact it doesn't. I spent hours trying to get all this working and then Zoho support (I'm a Zoho one customer) told me this: Sorry to disappoint you. Please note that as of now you can only use the supported providers of Zoho. Please log-on to crm.zoho.com--> Click Setup--> Select Telephony under Channels and check the list if supported providers--> you can integrate any
  2. In fact I disabled the TLS on the phone and SRTP, the problem is that I still have 20 snom phones at this customer that now they are working with TLS, but I don't know for how long more it will be ok. How I can check the reason of the SRTP key negotation fails? If the solution is upgrading to a recent version of PBX, is the problem related to some Certificate expiration? If yes, how check when is the expiration? Just to be sure that nothing will happen until that date, thanks.
  3. Today I face out a very strange problem with a Vodia PBX (5.4.1 (Vodia mini PBX (Debian))) and a Snom M300/M65 set. If I enable TLS on the phone I had a very loud background noise before and during the call. All disappear if I use UDP as protocol on the phone instead of the UDP. How that is possible? I attached the audio file I recorded. WhatsApp Ptt 2020-07-28 at 09.46.02.ogg
  4. I started to play with the option in Hunt Group, From-Header and I realized that also with the just "Calling party name (CMC)" I got what I need: First line: <calling number> or <calling name - called number> if present in addressbook Second line: <called number> or <called name - called number> if present in addressbook This mean the call is delivered to the phone in different way if just like a simple extension or like hunt group. Anyway I solved my problem and I really thank you for your support. Any problem or need or request discussed in this forum
  5. It works! The interesting thing is this: Before the change, on the display of the snom I got this: First line of LCD: <caller id number> Second line of LCD: blank After the change you suggested: First line of LCD: icon of the phone ringing <caller id number> (<called number>) <<<---- according the new setup Second Line of LCD: icon of contact <name of the called number> <number of the called number> <<---snom automatically added So it's like then snom add a second line displaying the called nu
  6. The 50 DIDs on the system are working in this way: I have a sip trunk (ip auth) configured with the provider who assigned to me a GNR like +3905861234xx meaning all inbound calls from +390586123400 to +3905861234099 are routed in my pbx, so the pbx see coming call for +390586123400->99, at this point I should be able to intercept the DNID and display on the extension (snom d712) what's the +3905861234xx called (dnid) and who is calling (caller-id). I can of course assign the trunk sip receiving the 100 dnid to only one Hunt Group and then in the Hunt Group rules add a custom-heade
  7. About the hunt group and ACD, I saw the option you're talking about, the problem is that I've 50 DID and I can't create 50 hunt/acd group, I just need to modify how the caller id is displayed on the phone, if there is a way to "send just about anything in the SIP headers" I wish it would be also a way to do the same with inbound calls.
  8. My problems is showing on the Snom not only the callerid of the person calling but also the DID called (or the trunk name). So I don't know on which part of the setting of the trunk make changes: Number/Call Identification? Routing/Redirection? Shortly: caller +39370123456 calls the did +39058612345. I want to see on the snom (Snom 710) this: "+39370123456 (+39058612345)" or better, if I've mapped +39058612345. to "Google" in the addressbook: "+39370123456 (Google)"
  9. Yeah, I also noticed that, I solved pointing to 65.0.7 version that seems working even if I don't know if is a stable or beta or other version, I didn't see documentation about this release.
  10. Hello, I saw you added the "custom" option in SMS settings. Where to put Javascript code? Can you provider an example? Thank you. Regards, Alessandro Marzini
  11. Hello, I just installed in the internal lan on linux the last version, created some extensions and used on some pc on the lan. When I try to call or even setup audio, nothing happen. Is something related to https? (I'm using just http). Thanks. Alessandro
  12. I just need to write some python code to send a correct response to the pbx like indicating in the docs here: https://doc.vodia.com/ivrnodes_ext_app If I'll write some working code I could share with the community. I know there are docs, but docs + some examples are always a great plus for the reader Alessandro
  13. Ok...I finally found the correct DTMF Match List -> !([0-9]+)#!\1! for any number ending with # Also the example in the doc !^([0-9]{3})$!\1! is working... I don't know, it seems an "autosolvingproblem" case Next step is how to make the server responding to redirect the call where I want..
  14. I did some progress... If I put in DTMF List this -> !1!-! And in the List of Actions -> http://192.168.178.123:8181 Then on the server I receive this: POST / HTTP/1.1 Host: 192.168.178.123:8181 SOAPAction: IvrInput Content-Type: text/xml Content-Length: 408 <env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:sns="http://soap.com/pbx"><env:Body><sns:IVRInput><CallID>313538383236343131323436363937-c6qipkp2gide</CallID><Output></Output><From>&quot;Alessandro Marzini&quot; &l
  15. Yes I did, I tried a lot of combination but I never received anything on the server side. That's why I'm asking a very basic example of what to put in the DTMF List, what in "List of actions". By the way, what the "Remote application control" is used for? The "Mute when user presses a key" seems not working, I still hear the "beep" when I digit dtmf while I'm connected to the IVR. I can received events like : Method: POST Headers: {'Remote-Addr': '192.168.178.122', 'Host': '192.168.178.123:8090', 'Content-Type': 'application/json', 'Content-Length': '99'} Args (url
  16. I have a config like in the Screenshot attached but whle I'm listening on 192.168.178.123 port 8181, I'm not getting nothing there when I call the 4000 ivr node from an internal phone and even if I digit something, nothing happen, that's why I asked just an example of the configuration
  17. Hello, I'm trying to setup an IVR node where the dtmf digits the user input are passed to the an external server. I'm actually using a simple "netcat -l -p 8080" to check if something arrives on the server but nothing... It's not clear, at least for me, how to fill correctly "DTMF Match List" "From/To-based routing match list", List of Actions" "Remote Application contro Yes/No" in IVR Node. Can you provide a simple example like the user call ivr node 4000, digit 9 numbers and these 9 digits are redirected via HTTP to external server on port 8080 ip 192.168.1.x Thank you very m
  18. For example, with Pushbullet API I can use my phone to send sms with this: curl --header 'Access-Token: xxxxxxxxxxxxxxxxxxxxxxx' --header 'Content-Type: application/json' --data-binary '{"push":{"conversation_iden":"+39xxxxxxxxx","message":"Hello from Almoonds PushBullet","package_name":"com.pushbullet.android","source_user_iden": "yyyyyyyy","target_device_iden":"zzzzzzzzzz", "type": "messaging_extension_reply"},"type":"push"}' --request POST https://api.pushbullet.com/v2/ephemerals As you can see is a simple HTTP post with a body and some headers that let the customer using any andr
  19. Hello, I'm checking the SMS setting and I saw only few provider are supported. So why don't you plan to implement a "custom SMS provider support" where the user just need to specify like HTTP POST, the body, headers, etc, something like a general HTTP post setup. It would be simple in this case for integrators like me implementing some "gateway server" vodia <---http_post---->gateway<---anysms provider>. Thank you for your attention. Regards, Alessandro Marzini
  20. Hello, I want to setup an automatic service flag for summer holidays so that with this service flag I can control the IVR messages in autoattendant and have multiple service flag for multiple type of holiday and so different IVR messages. So I created an automatic service flag with the logic "Specify times when flag is active (calls are redirected)" where I filled only "Holidays hours" and "List of holidays". In "Holiday hours" I put "00:00-24:00" to specify the whole day and in "List of holidays" I put for example "08/01/2019-08/31/2019": the flag is activated for every day b
  21. Hello, do you have some update about this problem? I've the customer who bought the rent version asking when the problem will be fixed Thank you.
  22. I just installed last versione of vodia (63.0.2) and some gxp1610/15 grandstream phones (fw 1.0.4.128 and 1.0.4.132). When I click on LDAP search softkey button and I search for like letter "A", phone freezes and I've to reboot disconnecting the power. Someone can reproduce this issue with a grandstream phone? Thank you. Not sure is a bug on gxp fw or other thing. Regards, Alessandro Marzini
  23. Hello, I installed the last version of vodia on my raspberry3, I configured the setting for italian language, but except for the ivr audio files, the web pages for both administrator and user are still in english (I verifified that is working for other languages like french, german, etc). Is the last vodia version supporting italian language (the italian flag is present in the login webpage). Thank you, Alessandro Marzini
  24. I confirm...changing the Vodia System language from italian to english, everything is working. So it would be necessary to add some option for speech-to-text mode (phone_call, default, video) in case of different language (is it possible to change it somewhere in the linux filesystem text configs?
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