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Scott1234

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About Scott1234

  • Birthday 11/20/1984

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  1. Tested didn't work, oh well. Was worth a try it wont execute. EXEC format error. IO looks cool but don't think any one sells to AU
  2. Hey just wondering if you can compile a aarch64 build, I want to test some thing out I have proper shell access on UniFi dream machine and can install what ever I want its got decent hardware specs and could be a cool way to run a basic pbx for customers.
  3. Hey, Just letting you know I have been using the app for a while iOS and a few clients and its been great cant fault its operation. What would be cool at some point which you are no doubt onto is when doing transfer being able to see the user list and pick from there instead of having to know the extension number. Otherwise great, backgrounding works perfect.
  4. I see the SMS ANI on the agent group is just for when the agent sends out a SMS it will go out as that ANI. What would be cool, would be if that also works for inbound messages, meaning. Who ever is logged into the agent group for that day could receive the SMS's and or reply, and obviously some kind of sync so that any other agents can see the message stream?
  5. How's this PhoneBridge re-integration tacking ? keen for an update so I can let eager customers know how its tracking.
  6. Awesome ! will it require a PBX update or is it all ZoHo side with being published.
  7. No we normally have buttons setup with nice easy to remember names for login / log out functions or agents are just permanently logged into groups. So they have no need or want to remember a number code. Using the group name would be far more intuitive option for a user like how hunt groups and agent groups work when they dial up the phone. Maybe the settings controls for this could be embedded into the 'Outbound Calling' tab of the agent group setup. To allow for customisation of the call back name.
  8. Hi, I feel this to be strange behaviour and put forth for your consideration for tweaking the operation. When using the call back feature if the agent hangs up the call first and or does not let the menu play out to the 'press #' to check the rest of the list the system will keep calling back even if there is no more calls in the list. Can it not just assume the operation as being closed if no further calls are in the list no matter who hangs up? Also, at the moment when a call back operation happens the caller ID comes up as *55xx(xx = agent group number) and wont present any group name identification. Would it be possible to display the agent group name maybe annotated with 'CALL BACK' or some thing similar such as "CALL BACK (XYZ AGENT GROUP name)" so end user has some idea of what type of call back it might be verses seeing the star code only? Thanks
  9. Just posting again to show this is super important and so it does not fall away into the abyss, any kind of ETA for this ? ZoHo have now added phone bridge into other Zoho products as well, Zoho One, Zoho Recruit and Zoho Mail along with CRM. It's a great selling feature to customers to be able to say the PBX can integrate and support the full Phone Bridge feature set.
  10. I would have thought agent group vs auto attendant to distribute would be good but the issue is it needs to be super simple for the end use, the request mainly comes from small business so it's not large call flow volume. The use case here is super simple, example being. Office is closed for x-mas party etc, admin staff want an easy way (Star Code) to re-direct all incoming calls to the Domain i.e user DID's + main business lines to a specified exit point that might only be known on the day/hrs before so manual input would work best. That way they don't have to rely on the staff forwarding their phones. It would be nice for it to use the agent group type feature set as its base of operation to take advantage of call queueing with multiple exit points if desired and the press 1 to connect option for agent exit point hunting. Most times these would be mobile exit points so you don't want mobile voice mail to answer the call. But for it to work like that it would need to be simple i.e, starcode -> domain redirection menu -> input destination/s -> set on/off/clear etc. Which would intern login a virtual extension to a virtual agent group with basic settings as mentioned above. My thinkings
  11. Hi Team, Did a search but could not see any discussion. I don't see any doco on the "Call redirection" setting under domain settings yet. I am wanting to know if there is a hidden star code not yet published where the user can dial it to set the forward destination for the whole domain like with the *80+hunt/agentgroup option.
  12. I don't see Vodia in the Phone Bridge Providers list on ZOHO, I am guessing the way phone bridge works has changed since you built? What can we do to get it in the list ? I really need to get it going for a large client.
  13. I am trying to get this to work, it connects and I get the green tick on the user level login on the pbx. But nothing is logged in Zoho or any pop up's, thoughts?
  14. I understand what you are saying, but what I am saying is this has changed in operation from previous versions. Which is effecting how my customer agent groups are working. Can you confirm if it's changed ? like i said previously all additional agents would ring when this stage was hit and thats the function I need back.
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