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This means that there are no output devices and / or speakers

Does your outlook account have a MFA attached with it?

User portal

So this doc isn't of any help: https://doc.vodia.com/docs/cdr ?

What is the PBX version and the model (please make sure it's on the latest firmware when doing the RPS) of the phone?

Should work. Also under the registration tab, you can assign 0 credits for outbound calls.

Are you updated to 68.0.4 and on the 4.0.16 version of the App to test this now?

Hi, Did we ever get to be on a call and screen share via anydesk to look at this? Can you please call us at the time and number specified above?

http://portal.vodia.com/downloads/pbx/version-68.0.5.beta.xml

Which Desktop phone is it? Was it provisioned with the PBX? And we suppose it's only *52 without the # at the end?

Emergency Ani used for when dialling Emergency numbers. Primary ANI depends on the one that is sent out from your trunk seen under the "Regular ANI" field.

What is the PBX version he's on?

Yes 2:30 PM EST works for us for next week any day of the week. +1-617-446-1399

Let's get on a call and sort both of your issues out together. We're available between 9:30 - 5 PM EST.

Could you also set the logs for "calls" and attach them, sorry. Or maybe give us a call with Anydesk ID handy and we can go from there.

Could you set the admin log level to 9 for "trunks" and attach them here?

And have you assigned it to that extension and scope as well? Does that extension get this permission? If yes, then refresh the user portal and see if it takes effect there and then jump onto the Windows app.

Please upgrade to 68.0.4 and try this again. There have a lot of changes in this area every passing day.

What permissions do you have set?

That page is permissions / groups page. It's not a page that can be customized. Go to that page and set permissions.

Create domain admin for them. Domain list > Edit button > bottom of the page. Turn on the groups setting for this tenant's extension from under /dom_groups.htm You should be able to see it under "calls" then.

Shouldn't that setting take care of the outbound CLI according to what is set on that ACD when dialling out itself? Not sure if we're talking about the same thing.

Hope this helps:

If you can call us at 617-446-1399 and give us your Anydesk ID, maybe we can look further into it.

Please switch to 68.0.3 and try this again. Also make sure that the notification permissions are set.