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Rameshkumar

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Everything posted by Rameshkumar

  1. I want some help regarding billing module. I'm trying to integrate Freshbooks API using the documentation provided by Vodia. But some how when I test the configuration there is no message on Vodia and no invoice on my Freshbooks as well. I've tested the setup with both Classic version of API and oAuth as well. On oAuth the url provided in Vodia Documentation to get approval never takes me to my freshbooks and it never gets Authenticated. Please help.
  2. Okay I got it, but its not creating a invoice at freshbook. Any Idea?
  3. Hi, I'm using Vodia version 63.0.5. What is "Plan" under monthly billing and where can I select it?
  4. Hi, yes email part is working good. System generate email at midnight. only this part "Send daily CDR report at (24 hour format, 15 minute intervals)" is not working.
  5. I also enabled log and it just say below. [5] 13:15:30.276 APP: Sending midnight email for 200 Here 200 is agent group.
  6. Hi, I'm using Vodia version 63.0.5. In Agent group option "Send daily CDR report at (24 hour format, 15 minute intervals)" I defined time to send at 12:30 but it's not sending. I tried different time like 12:00, 12:30, 12:45 but none of them worked. If I click on Try above I receive CDR at the same time. Please advise
  7. I tested no difference. Right now the format is $r/$o/$n/$d-$t-$i-$n-$u.wav
  8. Hi, I'm using version 60.0.3. Under recording/cdr the Record Location format is $r/$o/$a/$d-$t-$i-$n-$u.wav. When the call is being recorded in the directory it save with this format 20190814-104859-o-208-2125651111.wav. Here 2125651111 is the ANI of extension 208 while it should be remote party/calling number. Please advise how can I get calling number there instead of extension ANI through I can find where call has been made. Thank You
  9. Hi, I am using Vodia version 63.0.4. In agent group system automatically logged out agents sometimes. It happen often. Sometimes it's also removed the extensions automatically from "Extensions that may log in or out (* for all)". Please advise.
  10. It's the same-thing. Logically when extension is open for provision it should not ask for username and password.
  11. I tried both things but no luck. It's still asking for the username password.
  12. Hi, I upgraded PBX to version 63.0.4. I provisioned my yealink phone and it get provisioned. But before if I open extension for provisioning and then put the URL in browser "https://{PBX-IP}:443/yealink-001565A95ABE.cfg" I was able to open cfg file on my computer and I was able to check config file. Right now if I open it into the browser it ask for username and password (even extension is open for provision) and username password is not working at all Please advise
  13. Hi, I'm using agent group call back feature at Vodia version 60.0.3. When People left number for call back agent receive call from system *55xxx, agent pickup and system prompt to use call back press 1, call back starts, when call ended agent press # to mark it as not to read number again. Now If in outbound calling listed there is a number status OK, system does not call rest of numbers until you delete it. Agent receive call press 1 to start call back but hangup as soon as press 1. Once you delete the number having status OK it works. Please advise.
  14. Hi Guys, I'm using Vodia 62.0. Is there a way I can provision Mitel 5360 phone. I know I can manually configure but I want auto provisioning. Please advise. Thank You
  15. Does it really matter what trunk provider am I using? Below are my trunk settings and with the same provider and settings it works perfect prior all versions. #Trunk 4 aadr: analog: false bcp: behind_nat: false cid_update: cobusy: 500 Line Unavailable codec_lock: true codecs: codest: cur: dial_extension: dialplan: dir: dis: false domain: 9 dtmf: false dtmf_mode: earlymedia: true expires: 3600 failover: except_busy fraction: 128 from_source: ppi from_user: glob: global: true hcv: hd: hf: {from} hpai: {trunk} hppi: hpr: {if clip true}id{fi clip true} hrpi: hru: {request-uri} ht: {to} icid: ignore_18x_sdp: false interoffice: false minimum: 10 minor: name: Test outbound_proxy: sip:xxx.xxx.xxx pcap: false prack: true prefix: redirect: false reg_account: reg_display: reg_keep: reg_registrar: xxx.xxx.xxx reg_user: remote_party: request_timeout: 15 require: rfcrtp: false ring180: false rtcpxr: false rtp_begin: rtp_end: send_email: sip_port: status: tel: true trusted: false type: gateway use_epid: false use_history: false use_uuid: false user_defined_hdr: uuid: wrtc_dest_name: wrtc_dest_number:
  16. I know park orbit works perfect. But our client is insisting to not use it. They want when they putt a call on hold on other phones a line/button should indicate that there is a call and pressing that button they can retrieve that held call. I'm using the same feature via Co-lines on Snom and it's working perfect.
  17. I just need to know about that hold concern. Simply please let me know if it's going to work or no as it works on snom phones?
  18. No I do not want two extensions using the same extension number. Please read below. "suppose there are two phone A ext 200 and B ext 201. Phone A get a call and put that call on hold, a button should blink on phone B and by pressing that button he should be able to retrieve that hold call. I'm using same feature on snom phones and it's working perfect but do now know how can I achieve it on Cisco". Please advise.
  19. I know about park orbit. But I want to achieve above how can I get it?
  20. If there is outbound proxy set still we need to define port "account.{lc}.outbound_port = {outbound-port tcp}". My question is still there, how can we set the port accordingly we user transport for extension?
  21. Hi Guys, I've a query. I've Vodia version, 62.0. When we edit a extension and go to provisioning tab there is an option "Proposed SIP transport protocol" where we can set transport to UDP, TCP or TLS. On yealink_common.txt template there is a variable for transport "account.{lc}.transport = {outbound-layer udp udp=0 tcp=1 tls=2}" which works according to the transport we set for particular extension. How can I set the variable for sip server port "account.{lc}.sip_server_port = ?" if I've PBX running on UDP=5060, TCP= 7080 and TLS 5061? I know it works if I set "account.{lc}.sip_server_port = {sip-port udp}". But I need to work as if I set extension transport to TLS it should automatically go on TLS port which is configured on PBX. Please advise.
  22. Hi Guys, There is a bug in version 62.0. Block Caller ID is not working. Either you block it by dialing *67 or from extension web interface.
  23. Hi Guys, I've Vodia version 60.0.3. I configured cisco phones on them. Now I want to use share line feature on them. suppose there are two phone A and B. Phone A get a call and put that call on hold, a button should blink on phone B and by pressing that button he should be able to retrieve that hold call. I'm using same feature on snom phones and it's working perfect but do now know how can I achieve it on Cisco. Please advise. Thank You
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