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  1. Realizing that this is a WindowsApp thread and I'm asking about tenant branding in the WebApp which may or may not even be possible, it was in version 65 but is that something that has been depreciated now as I've not been able to reproduce specific tenant branding in the Web User Portal (using chrome browser) since version 65. The logo in the Web user portals seems to pull from the system not the tenant. Perhaps this is more of a feature request then: We would like the User Web Portal to pull logo from the tenant, not the system - in the same way the Windows App, Android/iOS App and Domain Portal do.
  2. I think we are missing a step or not understanding how to upload the logo onto the PBX in the first place. On the domain admin logo upload page it says "the light theme logo will be used for the web interface" so just to clarify, this is where we put the logo that we want to appear on the USER PORTAL web page right? Assuming yes, then the behavior I'm noticing is that I can select a SVG file with dimensions 210x55 and preview the logo looks terrific in this window, i click SAVE and it appears to have saved, but if I refresh the page or navigate back to it, the preview is no longer displayed and all I see is the screen shot below with blank previews. Is this normal behavior that lgoo preview is no longer displayed when returning to this page or should it be showing me the logos currently applied?
  3. Hi, since version 66 we have not been able to get custom logos back into the WEB user portal, it displays on domain admin, Android, iOS and Chrome Container apps great! But just not on the WEB user portal. We just upgraded to 67.02 but that did not help. what is the process to customize logo for the web portal - what could we be doing wrong if we upload the logo and it displays on the domain admin and apps but not web user portal? Thanks for your help.
  4. Thanks - 2 questions: Q1: what is the min PBX version required for this build of the app? Q2: stated app version for Windows EXE is 3.5.3 within the app, (did fresh sandbox install of the link provided above) can you confirm if this is for sure version 4.0.1?
  5. That's great. Looking forward to the download links.
  6. how can i completely purge the old app from my computer and re-install. I've used add/remove programs to uninstall the app and then gone to the business store, linked my work account, purchased and re-installed the app and it still shows in the lower left hand corner running version 2.0.0 and my park button is shaded disabled which i was hoping the new version would fix. I think the windows store isn't actually upgrading my app but keeping it the same.
  7. Hi Anton, could you post updated DL links for windows, Mac and Linux container apps. There are some fixes in the new version such as call parking I would like to test. Many thanks.
  8. I am using the Android app and getting constant random alerts as shown in this screen shot saying they have a new voicemail that they sent themselves. (from their own extension to their extension) and yet no voicemail is there, its just a pop-up that can alert anytime, I'm using a Samsung S7 when it started and just upgraded today to a S20 and says the problem persists. I was able to reproduce this myself on my Samsung S10 by just installing the app, logging in and then sure enough about an hour later a random alert popped up saying i had sent myself a voicemail (i did not and there was no voicemails or calls of any type). This is new behavior since v4.0.8 update. Is it a settings issue perhaps? Will one of Android 10 OS notification settings disable this particular notification and still allow phone calls and actual voicemail notifications to come through? using PBX v66
  9. Hi, I understand from the webinar some bug fixes are out in version 66.3 but there are no release notes - could we get some updates to the vodia doc release notes please so I can review for known and fixed issues. Thanks.
  10. Hi Team; What are all the possible ways a user might be able to park a call within the latest Vodia App or Chrome browser user mode? If I roll back to app version 1 then I can use the "P" button within the app to park a call and at the bottom right there is an option to retrieve the parked call and this works on both incoming and outgoing calls. If i upgrade to any version in the 2.0 or 3.0 branch then the "P" button no longer functions like this and I can't figure out how its supposed to function. In the case of an incoming call, the "P" button can be selected and will either display the preferred park orbits in the window above, or if no preferred park orbits are defined then it will say "undefined". If you do get presented with a list of park orbits and you click one, it displays in the bottom right of the app or browser window that there is a call parked, but you cannot click on it to retrieve it. However you can dial the park orbit extension and it will retrieve - but then you can never park a call again until your next incoming call and the "P" option will become deactivated after its first use. In the case of an outgoing call, the "P" button is shaded out and not available to be pressed at all. I had also attempted a work around by trying to transfer a call into a park orbit as if I were transferring to another extension, but this will fail and call will be dropped. The text at the bottom of the screen that indicates a call is parked does not indicate what park orbit the call is parked on and since its not clickable text, the user will have to guess what parking extension to dial manually. Tested on platform Vodia PBX 66.0.1 multi-tenant hosted Chrome Browser 85.0.4183.102 , Windows Store App 3.0.1, MSI install App 3.2.0 At this time I can't figure out the way to park calls in the apps or browsers listed above unless downgrading user to MSI install App 1.1.0 and then the park button works perfectly and so does the parking retrieve functionality, but as there are notification issues with version 1.10 I'm trying to figure out how to make it work in the latest builds please.
  11. The test environment I used to test the MSI above was within Windows Sandbox, when installing the 3.1.0 or 3.2.0 MSI it ends up saying 2.0.0 at the bottom as pictured above. So not sure this version is actually newer or older then whats on Windows Store. On my main operating computer i went to check what Windows Store has installed automatically for me after checking that all windows and store updates are applied and there are inconsistencies there too. For example, the windows store installed app reports 3.0.1 at the bottom, and device manager reports version 3.0.2 is installed and Windows Store "What's new in this version" page says the latest build is version 3.0.0. Anyway, they all work for me - its just impossible to know what version is actually in use for situations where we need to troubleshoot.
  12. how come regardless of what version of the app you install, 3.1 or 3.2 it always says version 2.0.0 along the bottom left hand side of the window.
  13. This worked thanks! but inability to add buttons, mac does not populate into a button profile, when looking at the available button templates on Vodia66 the GXV3350 falls right out of company with its brother and sister phones the 3370 and 3380. Is there a way to tell Vodia to just use a GXV3370 button template since the 3350 is missing - they are the same phone, just different screen sizes but since its VMPK soft buttons i'm sure the phone wont care.
  14. I realized this exact same issue as thomas.lange, i discovered that if i have anything registered on the extension then you can't set it to FAX mailbox type anymore as it doesn't work (sometimes we throw an ATA on the fax extension so we can send faxes) but we want Vodia to receive them so what we used to do was set extension to DND and mailbox FAX and this did the trick - but not anymore. Workaround for me was setting it to Mailbox mode, answer after 1 ring and then for the voicemail greeting i have a 20 second blank wave file that I upload to the greeting, once Vodia hears the fax tones of the sender, it receives the PDF and emails it as it should. Also another bug is that through user web portal or admin portal in Chrome browser you can no longer open the faxes that way, through the user portal they show up as 0 size audio files now, so if your storing faxes on the PBX, only the email function works to get it off the PBX.
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