impiantitel

so I've tried now, even setting the extension to english no audio file proposed in the dropdown "Audio file" is read even if set. I also tried to add an audio file but in the drop-down menu it is not proposed. At this point either I'm wrong or the "Audio file" section is useless.

Okay, then I'll do some tests, I find it strange that in the drop-down menu are now proposed audio files "non-existent".

hi, I need a "Direct destinations" info on auto attendant, direct selection example 5 -> 345678987 works and works correctly. The setting next to it called "Audio file" doesn't work for me, however, whatever drop-down item I choose. Where am I wrong?

hi, I wondered if it would be possible to activate the recall function in this scenario: - external number on vody 02444444 - the customer calls from the outside to 024444444 - the call is handled by a DISA/IVR (these are just examples) and the caller is invited to type in the external number -> for example 02555555 - the caller at that point is calling the number 02555555 using the trunk of Vodia 02444444 n.b.: obviously, for security reasons, everything must be authorised by means of a password or by recognising the caller. I hope I've made myself understood, can I do it and how? I'm afraid I can't find anything on -> https://doc.vodia.com

my only intention was to bring you up to speed, believing that I was doing the right thing :)

using android apps and logging in with user/web pwsd before you could see it from the phone as in the attached photo, now with version 63.1 has become unusable from mobile phone view as you would see from pc then unsightly, Is something wrong with me?

hi, I wanted to report what should be a bug, on version 63.0.1 the page "Currently Active Calls" works properly, on version 63.1 instead in case of ongoing conversations does not display anything

let me ask you something, the backups I create (entire Vodia folder) is valid for any license ? (of course each license will have its limits). If, for example, I take a backup made with free and I take it to the NFR or vice versa, does it work well? Obviously, depending on the license, I will have services that are active or not...

Okay thank you, I'll talk to the commercial and ask for a key hosted demo

an NFR activated about 20 days ago that you can't do updates, has a lot of limits etc.... it doesn't do anything at all. It takes months to test a product. I don't think you've seen and understood everything in 20 days, impossible Anyway, I repeat, I talk to my partner and see what to do.

through my partner we have already talked extensively with the commercial, has guaranteed us the full functionality. But I think we're a long way off. As soon as possible, I'll talk to my partner and see if we can continue testing.

I'm a reseller and I've asked for an NFR license to do some testing. If the NFR License is not "complete" I don't need anything. Can you confirm that my NFR license has limitations? I asked you to try out the features, but if I have limitations, I don't need it.

I can't easily free up space to insert other screens

hi, I understood and solved the problem, I put an "Outbound-DID" number on the extension and it was bad news. At this point the problem is not the Grandstream phone but my settings on Vodia. I try to describe my question: scenario: - trunk 1 - with numbers 023333201 up to 023333201 - trunk 2 - single number 025555555 - extension 206 receives calls on the DID 023333206 - extension 206 comes with 023333206 (setting "Outbound-DID" 023333206 to extension 206) so far, so good to receive and transmit, but what if the outgoing 206 wants to use trunk 2 - 025555555? as described above is not usable, Where am I wrong? in a nutshell if on Vodia I register different trunks I have to be able to use from each extension each trunk

I appreciate the effort, but this is a programmer's thing

So summarizing what the problem is?

I'm not so good at using APIs, I just allowed myself to suggest to implement the mass addition of DIDs in the next versions. With reference to the possibility instead of managing the "day/night" for each DID?

License status Vodia PBX Enterprise 4 NFR I don't know what you mean by hosted

1] 22:23:56.982 WEBC: Performing software upgrade based on http://portal.vodia.com/downloads/pbx/version-63.0.2.xml [3] 22:23:57.261 WEBC: Software update: Removing file pbxctrl-old.dat [3] 22:23:57.262 WEBC: Software update: Sending request for file http://portal.vodia.com/downloads/pbx/dat/pbxctrl-63.0.2.dat [3] 22:24:00.035 WEBC: Software update: Sending request for file http://portal.vodia.com/downloads/pbx/win32/pbxctrl-v63.0.2-32.exe [1] 22:24:00.149 WEBC: software update error: Received error code 404 for file http://portal.vodia.com/downloads/pbx/win32/pbxctrl-v63.0.2-32.exe [1] 22:24:00.158 WEBC: Software update finished. If there were no errors, changes will be completed after the PBX restart I have a recently installed NFR license, I find it strange that it is not upgradeable

update with the link you gave me, it is successful as you can see from the screen, then restart the service of Vodia but the version does not seem to me updated. (You have used 500.53 kB of your 500 kB attachment limit.)

in the page of updates does not propose me what you say, last is the 63 of 18/4/2019. If you give me the link I try to update manually

Sorry I have Vodia 63.0.1 (Win32) but I do not see the screen I should find (see screen ) I see many vendors (Snom, Yealink etc...) but I do not see Zoiper. I can't find the settings for Zoiper or is there something wrong?

yes, the strange thing is that the same phone GXP1625 connected on Grandstream UCM server this problem does not arise, however thanks for now, if I have news I update you. Damiano

Okay, so, two successful simultaneous calls made at the same time. I have done further tests and I think I have understood that the problem arises on a Grandstream phone and not on a Snom. Both are supplied by Vodia, both correctly transfer the external calls to an internal one (both with announcement and in blind mode), but if I try to transfer an external call from a Grandstream (GXP1625) the conversation falls off

ok, tnx Damiano