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Musarano

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  1. I had forgotten to take the time to gratitude you. Im sorry to taking sooo long.. Thank You
  2. Ok, i understand... Hopefully this can be added as a feature request then It would be nice to allow or block blocks belonging to an ISP I have set the /8 as you also suggested too. Thank You Very much for your help ! -M
  3. Hi ! Is it anyway i can possible add this other than the dropdown selection options:? 166.128.0.0/9 (block) Currently, V PBX is marking it as NaN or not allowed it. Any change to add like a 255.128..... etc or somehow add this way of it? Thank You
  4. Hello again! I would like to get back in the topic once again, since i triple check the issue that only one of the customers i have is experimenting. They are using same equipment, same Firmware, same Domain on Vodia PBX, etc.. I changed the password several times, including using fresh start of different browsers to avoid caching fields etc. As well on the Vodia PBX side of coarse. Things are the same,. their IP address gets banned, no matter how much i increase the settings on white list in vodia security. I tried, different combination in GS PBX too, same results at the end. I have some of the logs portion, perhaps bring some light? [8] 5:38:44.603 Could not find a trunk (6 trunks)ⓘ [9] 5:38:44.603 Traffic from 166.172.186.76 ignored because domain does not matchⓘ [5] 5:38:45.102 SIP Rx 166.172.186.76:25238:ⓘ REGISTER sip:PBX.com SIP/2.0 Via: SIP/2.0/UDP 10.86.110.92:5060;rport;branch=z9hG4bKPj9ed8f435-8a4e-425f-a6d4-1089e19185f2 From: <sip:3400@VODIAPBX.DomainName>;tag=d2e851ac-81e8-4a61-b89b-9ad1da1cc4c9 To: <sip:3400@VODIAPBX.DomainName> Call-ID: 77956bd1-f66b-4b0b-b7e5-68d2598711b8 CSeq: 26206 REGISTER Contact: <sip:3400@10.86.110.92:5060> Expires: 120 Allow: OPTIONS, INFO, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, REGISTER, MESSAGE, REFER Max-Forwards: 70 User-Agent: Grandstream UCM6202V1.4A 1.0.19.29 Content-Length: 0 Hope this helps. -M
  5. Add-on Im trying to find out how to workaround this up somehow.. based on: Calling own extension number goes to mailbox: By default, the system will send a user to the voice mailbox if he dials his own extension. However, in some situations it is useful to have the system call the registered extension. Just wondered if there were something written already concerning this kind of case scenario. I know that this is perhaps a 0.0000001% needed or required from clients or customers. Thank you very much. -M
  6. For the answer #1: The reason im asking, its just because, with GS PBX alone, the customers are able to call to any of their DIDs that are pointing to their GS PBX from within the same GS PBX and get or pass in as an any regular call that comes from the outside. But, from internal extensions to reach the VM Mgr. they can just press the VMAIL or *97 or *98 or what ever feature code configuration is been set for it. So, i was hoping if there is something similar with V PBX, that in this case, is on-front of GS PBX, Like dialing a code and send a request to VODIA PBX to hit the VoiceMail MGR, but if this scenario is not possible, i understand and i will let them know, that it wont be possible and use your suggestion to redirect the call to an IVR instead of recording the msg Thank you for your patience ! -M
  7. Yes it is only that im still havent figure it out how to, when calling from outside the Voip Network. I have 2 questions: 1. Is it anyway to dial in the same DID # that reaches vodia without having to hit or the Voicemail system? Not all customers have the voicemail activated, and some of then for any of their reasons, calls them selves from the inside network, but Vodia voicemail mgr seems to always get the call. even if ther voicemail feature is disabled. 2. How can i enabled the voicemail feature, to be able to hear a custom greeting message, but without giving the leave a msg option to the caller? Thank You -M
  8. Hi ! DID is set and route at vodia level (the acting softswitch for incoming and outgoind) The called DID call gets routed accordingly to the GS PBX. But Vodia is not setup to with any IVR for incoming calls, just only for when the final or far-end GS PBX is unreacheable, where i have set a generic msg greeting, to let know the external caller, of the unreachable number and the posibility of leaving a voice msg, instead of busy tones. The far-end GSs PBX have the customized IVR and all the rest. I have VODIA PBX as an simm Active SoftSwitch functionalities. hope this helps.
  9. Hi. and thanks for replaying. Let my try again with the basics as i can describe: GS stands for GrandStream My customers are behind their GS PBXs with their extensions registered to. Their GS PBXs are registered to a Vodia PBX different extension each of them. So the Vodia PBX Extension for one of the registered GS PBX is acting as an Extension. (having in mind that it is a GS PBX registered as and extension, but with their extensions as well at the far end) How can i dial or reach the Voicemail menu from outside the GS PBX Extensions? (I just tried calling from GS PBX to the DID # and i get the voicemail instead of the IVR of the GS PBX, wich i think im getting closer, but how can i do the same calling the same, but using a regular Cellphone or PSTN line?) Thank You -M Hope you getting me on this one now. If not, i can try again.
  10. Hi ! I would like to know, after searching for an answer or information in vodia docs. The best possible way for my clients, that are behind a grandstream PBX that is also registered to a VODIA PBX as the SSW acting. When people left voice msgs, how my customer or the person in charge have access to it? When dialing from: 1. A regular external telephone/cellphone? 2. From the grandstream PBX that is connected to the VODIA PBX Acting as SSW Is there a special code or password or section i need to configure in vodia for each of the customer PBX I been trying to figure it out, but still havent reach the way.. Any help, really greatly appreciated. This is the scenario: A. Voicemail is enabled to when the grandstream extension registered to the VodiaPBX is unreacheable because any means. B. I Have uploaded a greeting wav file as greeting #5 and set: "When caller reaches mailbox, play this greeting: #5" But the question remains, how my adming customers from these grandstream PBX's or 3CX or External Telephones (PSTN, cells, etc) would have accees to the voicemails? Thank You very much in advanced Happy New Year 2020 -M
  11. Thank You GM, i had tried that about 3 times, assigning diff passwords and setting them also at vodia. I will try to update that GS PBX to the latest firmware, and see if this is the main issue. Its complicated, since i dont have clear access to it, but i will try to make contact with them and ask them for the RD creds/ Thank You
  12. Hi again! and happy new years eve! Still vodia doing the same, when some customers IPs changes. Vodia keeps blocking them, until i create a new rule for whitelist them. Anything i can do? Thank You
  13. oh okay.. I just followed the directions for the upgrade.. So, i will stay with the current version running until??? new notice, or until appears in the upgrade list of versions then? Like a 64.0 ?? Version Release Notes Date 63.0 https://doc.vodia.com/releasenotes630 7/12/2019 62.0 https://doc.vodia.com/releasenotes620 11/9/2018 61.0 https://doc.vodia.com/releasenotes610 7/13/2018 Thank You
  14. Hi The upgrade didnt worked, VodiaPBX could not start the service. I needed to rollback a copy of the full folder made before upgraded with the above file. In windows this is what the evern handler shows under application: Faulting application name: pbxctrl.exe, version: 0.0.0.0, time stamp: 0x5dcad419 Faulting module name: opus.dll, version: 6.3.9600.19478, time stamp: 0x5d6aa558 Exception code: 0xc0000135 Fault offset: 0x00000000000ecf30 Faulting process id: 0x4a8 Faulting application start time: 0x01d59962780d2ed1 Faulting application path: C:\Program Files\Vodia Networks\Vodia PBX\pbxctrl.exe Faulting module path: opus.dll Report Id: b5c344c3-0555-11ea-80d3-e919d057acdd Faulting package full name: Faulting package-relative application ID: And under system: Faulting application name: pbxctrl.exe, version: 0.0.0.0, time stamp: 0x5dcad419 Faulting module name: opus.dll, version: 6.3.9600.19478, time stamp: 0x5d6aa558 Exception code: 0xc0000135 Fault offset: 0x00000000000ecf30 Faulting process id: 0x4a8 Faulting application start time: 0x01d59962780d2ed1 Faulting application path: C:\Program Files\Vodia Networks\Vodia PBX\pbxctrl.exe Faulting module path: opus.dll Report Id: b5c344c3-0555-11ea-80d3-e919d057acdd Faulting package full name: Faulting package-relative application ID: I wont be able to give you the logs, since the current running system, is back as the previous one running OKAY Hope this helps.
  15. Hi again, Do i need to place the .DAT in here?: The .EXE gives me a 404 error. Software Update Please enter the URL for a software update XML file in the URL below. During the update and after that update you can continue using the system. Note that after the software update that updated the PBX software itself, you have to restart the PBX or schedule a reboot. Loading voice prompts do not require a restart of the PBX. URL: Save
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