After my experience today with your phone support, I have my doubts as to sticking with Vodia.
I had issues with the Vodia PBX today and ended up speaking to someone today that had a very heavy accent that I could not understand. This person, when I could understand him, gave some off the wall comments that I needed to follow, and yelled at me how he had to repeat himself several times. His final comment was that he could not help me. That it was someone else's problem. Thankfully, I had backups of the server and restored it to a backup, and got it up and running.
You have one guy there in support that is great. Has no issue communicating and giving instructions that are understandable and actually helpful. Then, you have another guy......
As a Vodia reseller, considering that pricing has not been adjusted to the rate that I was told I should receive, and dealing with support personell with communication issues that cause extreme frustration, I'm looking towards 3CX and other alternatives.